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Reviewed July 11, 2010

Lovely hotel in a great location for bars shops etc ..... bedrooms ok beds so comfortable... wish that there was a Spa there ....

  • Stayed: July 2010, traveled as a couple
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1  Thank FergusKillarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2010

Spent one night at the Shelbourne as part of the Royal Irish tour group. This is a beautiful hotel with the most comfortable beds in Europe. Unfortunately there was a mix-up with our names and room number which resulted in the hotel staff neglecting to give us our wake-up call. This was the worst morning to miss the wake-up call, as we were flying home that morning. I discussed the issue with the desk clerk in the morning. She appeared quite upset--I don't think they are used to handling complaints. She apologized and I forgive them, as the rest of our all-too-brief stay was above average.

  • Stayed: June 2010
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1  Thank mnv10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2010

We went here for our "baby moon". We used that as our excuse! But what a hotel, luxury def a 5 star. Location was good not far to walk to shops and lots of restaurants. We were in room only basis so cant comment on the food. Service on the front desk was excellant and great tips on where to visit. Paking valet was very efficient and didnt have to wait long for car. Have been in Dublin a number of times but this has been the most luxurious hotel we have stayed in.
If I was to pick out any negative points it would be they have no spa or beauty salon, but i did go to a nearby hotel for my massage!

  • Stayed: April 2009, traveled as a couple
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1  Thank TravelAddictBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2010

We stayed in the Shelbourne on a Saturday night. The hotel is beautiful and luxurious. We had a room in the Heritage wing which was lovely and had a large bathroom. The bed was extremely comfortable.
The service was excellent from check in to check out and all staff were friendly and courteous.
The hotel is in a great location within walking distance of everything.
We had the buffet breakfast which was included in the room rate, however I wouldnt pay extra for it as it was just ok, the hot food was just lukewarm and for the 29 euro each cost should have been better. I would definately stay here again and would recommend this hotel to anyone.

  • Stayed: July 2010, traveled as a couple
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1  Thank shellbelfast_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2010

I felt compelled to write a review of the consistent poor service in the Shelbourne bar. Given the ridiculous prices charged, you'd hope the Shelbourne would, at very least, have a high standard of service.
They are slow, rude and inconsistent - it's really not good enough in these days!

  • Stayed: July 2010, traveled with friends
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1  Thank david_cairnduff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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