We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,146)
Filter reviews
4,146 results
Traveler rating
2,797
773
354
148
74
Traveler type
Time of year
LanguageAll languages
More languages
2,797
773
354
148
74
Show reviews that mention
All reviewssaddle roomlord mayor's loungeheritage roombeautiful hotelfive star hotelst stephensmain bargrafton streetturn down servicetrinity collegetemple barmarriottconciergeirelanddoormanluxuryslippers
Filter
Updating list...
3,797 - 3,802 of 4,146 reviews
Reviewed September 20, 2009

Enjoyed our recent stay at the Shelbourne. Stand outs of our stay were the quality of the full breakfast (which came with the room) and the comfort of the bed/pillows. AirCoach shuttle transportation a is very convenient way to get to/from this hotel vis a vis the airport. Also, we highly recommend the Elephant and Castle Restaurant in Castle Bar area for a reasonably priced, fun dining destination. Also, the Shelbourne is walking distance to "No Name Bar", a trendy drink spot.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SusanGlobalGallop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2009

We had a wonderful 5 night stay at The Shelbourne. My husband and I were celebrating our 4th wedding anniversary and we could not be happier with our stay. The location of this hotel is excellent. It is located across the street from St. Stephen's Green and just a block and a half from the aircoach stop (www.aircoach.ie) which is the coach service that takes you to and from the airport for €14. We arrived on an early morning flight and were able to check in early, even though check in should have been later that afternoon. Our room was large and comfortable and the bed was like sleeping on a cloud. They had complimentary robes, slippers, etc. as expected from a hotel of this caliber.

The concierge was extremely helpful both with information about things to do in dublin as well as recommended an outstanding tour of the Wicklow Mountains. He took care of making the reservation for us while we were out an about exploring Wexford (a little town 2.5 hours from Dublin by train). The train station is only a 15 minute walk so you can easily take the train to other parts of Ireland in the morning and be back in the evening for a good night's rest. This is what we did one day and we highly recommend it. It is a great way to explore beyond Dublin. Dublin itself is not a large city so you can easily access most tourist attractions by foot.

The hotel itself was superb, as expected. We started of our days with their complimentary breakfast in the Saddle Room. The service was excellent and the food was tasty. I also recommend trying the other restaurants/bars located at the hotel, which are frequented not only by guests at the hotel but also locals and tourist alike. We had drinks both at the No. 27 Bar & Lounge and the Horseshoe Bar as well as coffee and dessert at the Lord Mayor's Lounge. This was a great way to end our busy days and relax before going to bed. Because we stayed at The Shelbourne using our Marriott Reward points (Gold Elite) we had access to The Heritage Lounge where they had appetizers and desserts from 5:30-7:30PM daily as well as complimentary WiFi. This was a great treat. There are also many good restaurants so we had no problem finding both local and international cuisine to enjoy.

Overall The Shelbourne met our expectations with its great location, service and attention to detail. It has an old world charge to it which we loved. By the way, don't miss out on the great little treats they on front desk in the afternoon. It varies daily from brownies to carrot cake! They even have a little note with the recipe for you to take home.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank w0rldtravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2009

The service at this hotel is impeccable, from the valet to the front desk to the concierge. A+ in all catagories! The rooms are beautiful, modern, and tastefully decorated. Everything about this hotel is perfect, including the prime location right on St. Stephen's Green. We capped off a two-week journey through Ireland at this hotel and could not have hoped for a better way to spend our last few days. I highly recommend this hotel for business or leisure travel.

Stayed: September 2009, traveled as a couple
Thank CaliforniaKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2009

I stayed here with my husband for two nights and thought that the hotel was beautifully decorated. Our room was large and delightful, with a comfortable bed, luxurious bathroom, and crisp exquisite sheets.

Notwithstanding the beautiful amenities, the service was not of the caliber I would expect at such a hotel. We arrived incredibly early and decided to sit in the lounge, drink some coffee, and decide what to do with our stay. As it was our honeymoon, we thought it would be nice to have a room facing the green. My husband travels for work quite often and we decided to use his marriott reward points to book our stay. He asked the man working that the reception desk if having a room facing the green would be possible and he answered that it "certainly would not be possible" because people who had those rooms had "paid 450 Euro" for those rooms, we had used points not Euros. This comment shocked both of us as he frequents marriott hotels often, spending weeks at a time at other marriott locations. We felt, at that point, that they considered our stay to be more lowly than that of a "paying" customer. When we asked another receptionist about his comment, she dismissed it, but it left a negative impression on us and on that hotel.

We also noticed that the service here was not very friendly nor was the concierge very knowledgeable. We asked how to get to the Guinness Factory and the Kilmainham Jail by bus, not the tourist hop-on-hop-off bus, and he had NO CLUE. Neither did anyone know the correct price of the fare, nor were they able to tell us that there were day or weekly passes available. I don't understand how people in service do not readily know this information. Overall, it seemed to us that the concierge and receptionists did not really care about our experience in Dublin, rushing us away and making our questions seem tedious and redundant. It was our first trip to Dublin, so of course, we knew nothing about the city - the staff at this hotel certainly did not help in making us feel welcome.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ruubarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2009

This hotel is ideally located for sightseeing, shopping and nightlife.
We stayed for a total of 3 nights, one upon our arrival in Dublin and 2 nights prior to our departure.
The staff is very friendly and attentive but we were surpirsed to find there was no turndown service. We would expect thisin a 5 star hotel. Every room does not have 2 sinks in it. There are several rooms with 2 sinks but you must request it.
Also the tub is very slippery when stepping in .
There are 2 bars which attract a lively crowd every night.
We would stay here again.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank diamondgirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews