We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely stay at the Shelbourne”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Shelbourne Dublin, A Renaissance Hotel
Ranked #19 of 153 Hotels in Dublin
Cork, Ireland
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Lovely stay at the Shelbourne”
5 of 5 bubbles Reviewed July 18, 2013

We stayed here in March, it was our first stay at this hotel. We arrived on a very wet/windy night and the stafff came out to the car and made a great effort to ensure that we didn't get wet getting out our bags. We went with the valet parking which I would highly recommend. We were in for a lovely treat when we checked in. We had been upgraded to a suite which was beautiful. The room service was excellent. We had breakfast and lunch here, both of which were very good. I found all the staff we encountered to be very courteous and friendly. All in all a fabulous stay and the first of many I hope. My only gripe is that they don't have a bar that is for the exclusive use of guests.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gortboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, July 28, 2013
Dear Guest,

Thank you for taking the time to review your stay with us on your first visit to Ireland. I am delighted to read that you have chosen The Shelbourne Hotel for your maiden visit and that this allowed you to discover the surrounding area better.

Thank you once again for staying at The Shelbourne Hotel. I look forward to welcoming you back in the not too distant future.

Kind regards,

JD Flynn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,472 reviews from our community

Traveler rating
    2,309
    673
    301
    126
    63
See reviews for
700
1,537
109
484
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (615)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Wheaton IL
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

Our 3 day stay at The Shelbourne was a perfect introduction to our first visit to Ireland. First class all the way. The hotel is stunningly beautiful, every staff member is professional and warm, the room is quiet and comfortable, the breakfast and service is excellent. Right across the street is Saint Stephen's Green, a pretty park with waking paths. Walking distance to many major sites, including the Dublin Castle, Christ Church, Dublinia, Grafton Street, and Trinity College. I highly recommend staying at The Shelbourne, a wonderful experience in itself.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Margo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, August 25, 2013
Dear Guest,

I was delighted to read about your positive experience during your stay at The Shelbourne. I am glad that the location of the Hotel suited your needs on this your first visit to Ireland. I have passed on your kind words of appreciation to our associates. I hope I am afforded to welcome back to The Shelbourne Hotel in the future.

Kind Regards

JD Flynn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 17, 2013

I stayed here for seven nights in July 2013, in a room with a King and a full bed. The room overlooked a concrete roof of adjacent buildings.

This pros:

1. The property is beautiful and in an excellent location.
2. The rooms are quite large by European standards.
3. The bath amenities are plentiful and high quality.
4. The beds are soft and comfortable, with excellent linen.
5. The breakfast is quite good, and the waitstaff if friendly (albeit hurried).
6. Dinner in the saddle room was superb and fairly priced for a five star hotel's restaurant. The staff at dinner were exceptional.

The cons:

1. Upon arrival, they had misspelled my name and lost my MR number and status. Not as huge deal, but the receptionist's demeanor changed perceptibly (from VERY rude to acceptably cordial) upon discovering I was Platinum Elite.
2. I would describe the maid service and highly inconsistent. Some nights we had turn down, but no chocolates. Other times, the room was cleaned, but no water was left. One other day, they took one robe and left the other. Not a huge deal but kind of amusing.
3. While I absolutely understand this is a five star property and generally caters to business folk (being that I myself, am most often a business traveler, I understand). But, we did not feel comfortable here in casual, vacation attire (even relatively dressed-up vacation attire). The morning we left, I wore Lululemon pants (not yoga pants, but their regular black pants) to breakfast and the host literally sneered at me, lol. Just a bit of advice, plan to dress in a manner consistent with business attire clothing if you wish to feel appropriately dressed.
4. The bar was extremely crowded every night we were there, and it was impossible to find a table or a place to sit.

My overall impression of the hotel was that while the property was beautiful and in an exceptional location, the service was not consistent with what I expect for either a five star or a Renaissance property. It was like the staff simply could NOT believe that two, well groomed women in their 30s could afford to stay in their hotel, let alone have MR status. Inconsistent would be the most accurate descriptor, in my view.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krista H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, July 28, 2013
Dear guest,
Thank you for taking the time to review your experience at The Shelbourne Hotel and for choosing the hotel for your 7 day stay. Thank you for mentioning the areas that you enjoyed and the areas that you felt we could improve upon.

I have passed many of the “con” points on to our departments so that they may see your feedback. On this note, I would like to investigate some of the issues you have raised and so I would ask you to contact me at your earliest convenience. rhi.dubbr.guest.relations@renaissancehotels.com

I look forward to hearing from you,

Kind regards,

JD Flynn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

Originally wanted to have tea at The Clarence but it was closed for renovation, so we decided on The Shelbourne. Very delightful, beautiful classic presentation, well appointed room and nice live pianist. There is a fantastic selection of tea to choose from and the tray of delicacies is very unique and yummy and scones are the best! I highly recommend this hotel because of its rich history and reputation whether its just a visit for tea or to stay here.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Balconylove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, July 28, 2013
Dear Guest,

Thank you for taking the time to review your Afternoon Tea experience at The Shelbourne Hotel. We are delighted to have you join us for Dublin’s most elegant afternoon tea. Thank you also for adding the picture of your first course.

We change our Afternoon Tea menu regularly and the Afternoon Tea voucher is an excellent gift for any occasion.

We look forward to your return.

Kind regards,

JD Flynn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

Had a lovely day out at a friends bridal shower in the beautiful St. Stephens Green Suite. The afternoon tea was excellent, I had pre ordered the gluten free Afternoon tea which was amazing ( well done as gluten free normally means tasteless and fruit salad). The staff were very friendly and helpful and even provided lovely take away bags as the food was so good we didn't want to leave it behind. Just need another excuse to go back for another treat..

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Edentate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, July 28, 2013
Dear Guest,

Greetings from The Shelbourne Hotel.

Thank you for taking the time to review your Afternoon Tea experience in The St. Stephen’s Suite. I think that this is a wonderful place to enjoy the experience of Afternoon Tea with friends.
It was our pleasure to look after your party on this special occasion.

I look forward to welcoming you back. Please contact me should you need any assistance for future reservations, I would be delighted to assist. I will have the treats ready.

Kind regards,

JD Flynn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster, Colorado
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

I had a free stay on Marriott points and got a great room and treated like royalty. Always had turn down, chocolates and a welcome bottle of wine. Very comfortable bed and although I didn't have a view of St Stephens Green I did have a balcony. Generous room. I wish the bathroom had some drawers. it was hard to keep it neat and I put away my stuff back into my bags everyday. it would have been nice to unpack the bathroom. No outlet in bathroom so had to dry and curl hair out by the desk. No need for electric outlet charges they have a strip in the wall to accomodate US electronics. No need to take an umbrella, one is provided in your room for your use. Nice and big too. I was especially impressed that I was allowed to check in at 9 am since I had an early fight in - that made it easy to take a nap insead of wandering around til 3 pm. Rooms are very clean and updated. i would stay there again.

Room Tip: Ask for an upper floor and away from the elevators. You may end up with a view of an office buildin...
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katpaulpeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, February 19, 2016
Dear Guest

Thank you for taking the time to share your review of The Shelbourne, here on TripAdvisor. We look forward to welcoming you back to The Shelbourne very soon.

Kind regards

Eamonn Casey
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
570 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

The lobby is gorgeous. Our room was beautiful. The beds were so comfy. The bathroom was very modern. The room was great. The breakfast was delicious. They had everything that you could ever want for breakfast! I would definitely recommend this hotel.

Stayed July 2013, traveled with family
Helpful?
Thank FamTimeFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review, February 19, 2016
Dear Guest

Thank you for taking the time to share your review of The Shelbourne, here on TripAdvisor. We look forward to welcoming you back to The Shelbourne very soon.

Kind regards

Eamonn Casey
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dublin hotels
The Merrion Hotel
#1 of 153 in Dublin
5.0 of 5 bubbles 3,110 reviews
The Westbury
#7 of 153 in Dublin
4.5 of 5 bubbles 3,755 reviews
South City Centre
Fitzwilliam Hotel Dublin
Show Prices
Show Prices
Show Prices
The Marker Hotel
#2 of 153 in Dublin
4.5 of 5 bubbles 2,865 reviews
The Westin Dublin
#11 of 153 in Dublin
4.5 of 5 bubbles 2,408 reviews
Brooks Hotel
#10 of 153 in Dublin
4.5 of 5 bubbles 2,223 reviews
Show Prices
Show Prices
Show Prices

Been to The Shelbourne Dublin, A Renaissance Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Property: The Shelbourne Dublin, A Renaissance Hotel
Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Dublin
#7 Business Hotel in Dublin
#11 Romantic Hotel in Dublin
#15 Family Hotel in Dublin
#17 Luxury Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Marriott, Agoda, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your The Shelbourne Dublin, A Renaissance Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing