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“Luxurious and great location”

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The Shelbourne Dublin, A Renaissance Hotel
Ranked #19 of 152 Hotels in Dublin
Reviewed July 8, 2013 via mobile

Really enjoyed our 2 nights here. Service and attitude of the staff had a very 'high end' feel - attentive and courteous. The hotel has an impressive history too with some illustrious guests through the years. Room was spacious and the bed extremely comfortable. Great sleep both nights. Only slight let-down was the standard of the breakfast. The range of food was superb but both my menu choices were overlooked - hard-boiled poached eggs and a dried out omelette. Expected better when everything else was pretty much perfect.

  • Stayed: July 2013
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Thank daveybuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded February 19, 2016

Dear Guest

Thank you for taking the time to share your review of The Shelbourne, here on TripAdvisor. We look forward to welcoming you back to The Shelbourne very soon.

Kind regards

Eamonn Casey
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,613 - 2,619 of 3,898 reviews

Reviewed July 8, 2013

The Shelbourne is a historic hotel with the exact quaint style that I love. The location is terrific, as it sits across the street from St. Stephen's Green (park) and is a reasonable walk to shopping on Grafton Street, the Temple Bar area, and many visitor sights (Trinity College, Christ Church, etc). The rooms are a nice size for Europe and and the beds were very comfortable. The staff is helpful and friendly. Here's the "but"- if you have allergies to cigarette smoke, you may want to find a newer hotel with better ventillation. I went to bed each night and woke each morning smelling smoke as if someone was breathing it under our door. It was bad enough to keep me up at night, but I didn't complain to management as we were leaving the next day. As much as I like the hotel for it's other great qualities, I don't think that I would be able to stay there again.

  • Stayed: June 2013, traveled with family
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Thank MelisBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded February 19, 2016

Dear Guest

Thank you for taking the time to share your review of The Shelbourne, here on TripAdvisor. We look forward to welcoming you back to The Shelbourne very soon.

Kind regards

Eamonn Casey
Front of House Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013 via mobile

The beds were heavenly, breakfast with it's various stations was both filling and delicious, staff throughout was welcoming and always available, despite the commotion and extra work involved in having Michelle Obama and the girls and numerous Secret Service men there. Exceptional service!

  • Stayed: June 2013
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1  Thank ee91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded February 19, 2016

Dear Guest

Thank you for taking the time to share your review of The Shelbourne, here on TripAdvisor. We look forward to welcoming you back to The Shelbourne very soon.

Kind regards

Eamonn Casey
Front of House Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

I've stayed in several hotels in Dublin and this is clearly the best in my opinion. It may be more pricey than most but worth the extra. Location is perfect, in the centre of Dublin, across the road from the famous Stephen's Green park. It's an institution. The service is very good and concierge are always very helpful. The bar is good fun and a nice place to start the evening. The rooms are comfortable, a little out-dated, but there really isn't much competition in Dublin. They always look after me very well!

  • Stayed: June 2013, traveled as a couple
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2  Thank 5StarJunkie365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded August 25, 2013

Dear Guest,

I would like to thank you for taking the time to review The Shelbourne Hotel after your previous visit. We will gladly accept your title of Dublins best hotel. At The Shelbourne we strive to provide a level of service and an experience that is unparrelled, and unique for every individual that stays with us. I have passed on your kind words to our hard working team. I hope that The Shelbourne will be your hotel of choice on your next visit to Dublin and I hope that I have the oppertunity to welcome you prsonally back to Dublins finest hotel.

Kind Regards

JD Flynn

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Reviewed July 6, 2013

We stayed here our last two nights in Ireland and it was a very nice experience. Good food and nice rooms and so many sights of the city are within walking distance. The park across the street is a wonderful place for an evening stroll with it's winding paths and ponds and gardens. The Little Dublin Museum is just down the street and is well worth the time to take the tour and hear the story.

Room Tip: Our room overlooked the front of the hotel and had a great view of the beautiful park across the str...
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  • Stayed: March 2013, traveled with family
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1  Thank kerry a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded March 30, 2016

Dear Kerry

Thank you for taking the time to post a “5 Star” review of your recent experience here at the Shelbourne.

I was delighted to read that the hotel team and the service you experienced positively impacted your stay. I was pleased that the hotels central location made exploring the city simple and that you enjoyed our proximity to St Stephens Green which is one of the most beautiful parks on the city.

Thank you for your review I will share your positive feedback with the team.
We look forward to welcoming you back very soon.

Kind regards

Eamonn Casey
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013

Our room in the Shelbourne was nothing special; essentially a standard Marriott hotel room with a few nice touches including a very comfortable king bed. But we felt the service at this hotel was excellent and the reason for our 5 rating. The Shelbourne had far better service than we've experienced at other Marriotts. When we called for an extension cord, it was there almost immediately. The same when we ordered a bucket of ice. Service in the Saddle Room, where we had breakfast, was also excellent. Check-in was quick and we were treated quite well by the doorman and the reception clerk. Would definitely stay here again. One note I would add is that they play up all the famous people who have stayed there over the years. What's important to us, is how we are treated during our stay, not what their history is.

  • Stayed: June 2013, traveled as a couple
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Thank sunsetviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Front Of House Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded April 18, 2016

Dear Sunsetviewer

Thank you for taking the time to write a review on your recent stay at the Shelbourne Hotel.

I am delighted to read you had such an enjoyable stay. I am very pleased that you received excellent service from the many associates you dealt with. Thank you very much for your positive review.

We look forward to welcoming you back when your travels take you back to Dublin.

Kind Regards,

Eamonn Casey
Front Of House Manager

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Reviewed July 3, 2013

The Shelbourne Dublin is a lovely hotel with a very grand feel about it.

The rooms were a good size and very comfortable. We also had dinner at the hotel restaurant 'The Saddle Room'. It is a pricey restaurant with great food, but the staff were lacking in quality. They forgot our drink orders and were very unfriendly overall.

The hotel itself is lovely, and we would stay there again.

  • Stayed: June 2013, traveled as a couple
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Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Dublin
#7 Business Hotel in Dublin
#10 Family Hotel in Dublin
#11 Romantic Hotel in Dublin
#18 Luxury Hotel in Dublin
Price Range: $217 - $1,656 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
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Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

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