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“Great hotel in Dublin city”

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The Shelbourne Dublin, A Renaissance Hotel
Ranked #18 of 150 Hotels in Dublin
Reviewed July 3, 2013

The Shelbourne Dublin is a lovely hotel with a very grand feel about it.

The rooms were a good size and very comfortable. We also had dinner at the hotel restaurant 'The Saddle Room'. It is a pricey restaurant with great food, but the staff were lacking in quality. They forgot our drink orders and were very unfriendly overall.

The hotel itself is lovely, and we would stay there again.

  • Stayed: June 2013, traveled as a couple
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Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,431 - 2,437 of 3,707 reviews

Reviewed July 2, 2013

Last Friday (28th June 2013) was my birthday and one of my wishes was for afternoon tea, Tony had his work cut out for him.Thankfully The Shelbourne stepped up to the mark and welcomed us into their afternoon tea lounge. No doubt you know Afternoon Tea done well is a delight. Since the onslaught of my food intolerances it’s been nigh on impossible to find anywhere I could enjoy it.

A huge thanks to the Shelbourne Hotel staff especially the chef who was determined to make it special (check out the starter pic!!) and the two front of house staff looking after us for making a very special birthday utterly memorable. Just out of the world for the elegance on everything and the attention to detail. The whole day will remain in our fondest memories for years to come. One of their mottos is to ensure if the menu is changed due to restrictive diets that the food they present is at the same standard as their regular..As you can see from the pics they exceeded that.

Definitely worth a visit whether you have a restricted diet or not. Be sure though to give them plenty of notice. We arranged it a week before. It takes a lot of background work to pull this off so spare a thought if you want perfection.

The lunch was delicious too and we could both enjoy two different meals with a very helpful waitress checking out all the queries I had.

Room Tip: Be sure though to give them plenty of notice. We arranged it a week before. It takes a lot of backgr...
  • Stayed: June 2013, traveled as a couple
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1  Thank BelmontTonyMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

I stayed here on a business trip, the food was bloody fantastic, the wine and shots and beers and cider and champaign and shots, and gin, and vokda, and Whiskey and pints of Guinness all washed down with a nice glass of sparking water, they were all great, its the gack decor from 1970 in the rooms that a little er dooly, it reminds me of my mum house, frills on the lampshades and frills on the bed sheets, mind your its bloody €400 sheets and a €2000 lampshade but hea i would like it if it was sleek, modern, crisp, gadets HD flat screen, mad fragrance showers, ice machines, its 2013. If the Rooms matched the foyer then were talking business.

Room Tip: Ohhh you ar lucky to just be allowed in, don't complain
  • Stayed: August 2012, traveled on business
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Thank Lennoneoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded August 25, 2013

Dear Mr Lennon

I truly enjoyed reading your comments on your recent stay with us. I am glad that you had such a great time. I am delighted to inform you that we at the hotel have taken feedback similar to yours and we are launching a refurbishment of our rooms in the hotel in the coming months. The concept of the room is old world luxury embraced by modern comforts. I hope that the Shelbourne will be your hotel of choice on your next trip to Dublin and that we can show you how we are growing t meet the needs of our modern business travellers.

Kind Regards,

JD Flynn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

Top level service started the moment I walked through the front door. I had informed the hotel that I was due to arrive on an early morning flight and requested an early check-in (if possible). I arrived at 10am and within 10 minutes I was in my room with luggage delivered.

The room was spotless, large and very comfortable. Breakfast was wonderful as was service.

Excellent location to explore Dublin. One of the best hotels in Dublin

  • Stayed: May 2013, traveled on business
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Thank Honda51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDublin, Front of House Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this reviewResponded April 18, 2016

Dear Honda51

Thank you for taking the time to write a review on your recent stay at the Shelbourne Hotel.

I am delighted to read you had such an enjoyable stay. I am very pleased that we were able to facilitate your request for an early check in following your flight. I was also most pleased that you enjoyed your breakfast and that you received excellent service from the associates you dealt with. Thank you very much for your positive review.

We look forward to welcoming you back when your travels take you back to Dublin.

Kind Regards,

Eamonn Casey
Front Of House Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

Lovely Sunday brunch at the Shelbourne. Great Jazz band playing, very relaxing. Went with a group and we just shared some food and a couple of pitchers of Pimms. We had children in the group, and the staff were lovely and accommodating when we requested just a selection of pastries for them. Looking forward to returning.

  • Stayed: June 2013, traveled with friends
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1  Thank PamM00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

The moment you pull up to this grand hotel, you certainly know you've arrived somewhere special. The great hospitality starts as soon as you get out of the cab, and continues all the way to the check in desk, possibly one of the best customer service experiences I have come across.
The room was clean, a decent size, although not the best view from the window (I guess sometimes it's just luck!). The shower (in the bath tub) was great, although personally I prefer a separate shower cubicle, but a minor point. Great to see that even though the room had a traditional charm, it still had modern facilities like iPod dock, wi-fi etc. The dining at the hotel is excellent, from the breakfast to dinner. Location great too, with St.Stephens Green opposite the hotel, and the shopping area a short walk away. If you are staying in Dublin, I would recommend The Shelbourne highly.

  • Stayed: June 2013, traveled on business
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Thank True_revie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

The Shelbourne is a Dublin institution and it does come across as very grand. It's well located - tourism & shopping - and our room was both clean and comfortable. Very good facilities and helpful staff. Our only niggle was that, in 4 days there, we never really felt that we 'connected' with the hotel. It's more International than Irish and after 3 weeks in Ireland I think we both felt we missed the local flavour. But, that aside, it's a very good hotel and certainly deserves its top-end rating.

Room Tip: Try for a view of the park.
  • Stayed: June 2013, traveled as a couple
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Dublin
#7 Business Hotel in Dublin
#11 Romantic Hotel in Dublin
#15 Family Hotel in Dublin
#17 Luxury Hotel in Dublin
Price Range: $281 - $1,108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
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Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

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