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“Should be Five Stars, but”

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The Shelbourne Dublin, A Renaissance Hotel
Ranked #15 of 151 Hotels in Dublin
Cleveland
Level 5 Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Should be Five Stars, but”
Reviewed March 29, 2013

The Shelburne Dublin is a very fine hotel situated directly across from a beautiful park and not far from all the sites in Dublin. I have stayed there numerous times and always found it to be a very good business and holiday hotel. The rooms are large, but they are a little worn at the edges and dark in appearence. The staff is great, but during my last visit they seemed to totally ignore the fact that I'm Platinum Elite with Marriott Rewards. If they don't want to get with the program; maybe management should consider changing their franchise? The bar is a great place to relax and meet business associates before dinner (many fine restaurants near the Shelbourne). I had breakfast one morning at the hotel with associates which was first class, but pricey. I was asked if I wanted the a newspaper, but was told I would be charged for it?? For what I paid for breakfast, the newspaper should be gratis. I'm going to be in Dublin on May 9th/10th, but will be giving The Westbury Hotel a try; which is a little closer to town center and hopefully more customer friendly.

  • Stayed May 2012, traveled on business
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1 Thank Sultan1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 29, 2013

The hotel itself is truly amazing and most of the staff are very friendly although the staff behind the bar seem quiet rude. I sat by myself at the bar while waiting for a colleague and not one of them tried to engage in conversation or even crack a smile .Drinks are quiet expensive here but i guess that`s what you expect to pay in as 5 star hotel but I definitely expect friendlier service form the bar team. The food in the restaurant is average at best and also the service here was below expectations. The experience itself was nice but i wouldn't return when you would get a better welcome in Eddie rockets

  • Stayed March 2013, traveled on business
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1 Thank Fitzer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 28, 2013

Love this place. A home away from home in Dublin. Staff are great and the hotel has a great atmosphere. Great location. One gripe. Change the room service menu. It's not extensive and has not really changed in 3 years. This is an issue if you are a regular guest.

  • Stayed February 2013, traveled on business
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Helpful?
Thank IrishItalian1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Missouri
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 25, 2013 via mobile

The Shelbourne was the perfect place to stay for 3 days and nights. Beautifully maintained, lovely and nice staff. Perfect location to see central Dublin and walk to all major attractions and feel totally safe. Expensive but a worthwhile splurge!

  • Stayed March 2013
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Helpful?
Thank Miss0uriM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire
Level 5 Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 25, 2013

First time back in this historic and iconic Dublin hotel after its revival and refit. We went to Dublin for 6 Nations rugby game and elected to stay at the Shelbourne as it has been the centre of international rugby weekends for as long as I can remember and long before that. I went with a mix of hope and trepidation wanting to show off a great hotel to my beloved and fearing that even if it was great for her I would find things to criticize that would detract from the memories (I am notoriously critical). I am delighted to report that while the old lady has had a facelift she is fully recognisable as the elegant grand dame of hotels that she has always been.

Located in the heart of fashionable south city centre Dublin and within walking distance of the elegant shopping in and around Grafton Street this is the ultimate location for your visit to Dublin. An outstanding hotel which has retained all its style and decor while boasting all the modern pleasures of a Spa, Gym, Pool etc. Everything, from arrival to departure was a joy and the staff in particular were outstanding. It is a magical experience, for someone who knew it in its heyda,y to meet staff who are too young to share my memories but who have adopted the ethos of the hotel at its peak and who try to live that ethos from first to last.

An outstanding experience from arrival to departure. A statement in hotel management and a remarkable accomplishment by the team there. Only thing missing for me were the "characters" who made it the wonderful quirky place it was and who have sadly passed on but sitting in the Horshshoe Bar on Friday night I could see andhear tha,t in it's new manifestation, the Shelbourne is building up a new generation of characters to embellish it's historic reputation.

Nowhere else comes close.

Room Tip: Splash out on a Junior Suite.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank Patrick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Level 5 Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed March 23, 2013 via mobile

The hotel has everything going for it. Great central location. Stunning architecture. Friendly staff, Although clearly the thrust for 'delighted to serve' became as a slogan a tad patronising. The Rooms are not huge but the decor is great. The spa although appears to be expensive is fantastic value and the girls worked really hard to make it an experience to remember. The food couldnt have been nicer.
A top hotel in every respect.

Stayed March 2013, traveled on business
Helpful?
Thank PeterCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murcia, Spain
Level 6 Contributor
152 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed March 23, 2013

The Shelbourne has always been a magical place and it's great to see how this has been maintained as well as improved upon. Located in St. Stephen's Green (cross the road to enter the park) it is perfectly placed for exploring Dublin's south city and for going further afield to places such as Dun Laoghaire etc.
DO have breakfast if you stay here - it's served in the Saddle Room restaurant and they do a very good Eggs Benedict. Rooms were spacious and the bathrooms too. Despite staying in a room at the front overlooking 'the Green' the noise levels were well muted by appropriate glazing. Staff are superb and it's a great place to have afternoon tea, lunch, dinner, a drink in the bar(s) and learn about the history the hotel has been part of.

Room Tip: Think about what pleases you and ask for it!!
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank MarB524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Property: The Shelbourne Dublin, A Renaissance Hotel
Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Dublin
#7 Business Hotel in Dublin
#11 Romantic Hotel in Dublin
#14 Luxury Hotel in Dublin
#15 Family Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
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Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

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