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“Comfortable and clean”

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Clayton Hotel Burlington Road
Ranked #55 of 151 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Helen, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable and clean”
Reviewed July 6, 2014

We had a very nice comfortable stay after five days of touring Ireland by car and staying at B&Bs. Large rooms, big beds, big TV. We had fairly nice view towards City Center, but nothing spectacular. All remodeling other complained about seems to be done and the hotel was very busy, but not noisy. It was an easy walk into City Center… about six blocks or a half a mile. If you are looking for a real taste of Dublin, this is not really the place, but it was very comfortable and up to date and we were ready for that after being on the road. We did not eat at the restaurant, but walked to near by pubs. This was the most expensive place we stayed during our trip but it was the last two nights before our flight and there was lots of room to pack our bags and get ready for the return.

Room Tip: Rooms facing City Center get full sun in the afternoons, so the rooms do get warm. This was the only...
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, June 13, 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (363)
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Ireland
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 4, 2014 via mobile

Recently refurb rooms and lobby area are very nice and everything is of a high quality-beds are very comfortable too. Cool bar area with lots of power points for working. Staff are very friendly in general. Last 2 stays have had some issues though. First time, the a/c in the room on 7th floor was unbearably noisy, resulting in a room change-good to get the room change but it's a nuisance after a long flight and the issue must have been flagged before. Second visit the room didn't have a/c and the weather was v warm. Room changed again to one with a/c but again a nuisance. Recently switched from Starwood for Dublin stays due to location of the Doubletree but 2 moves in last 2 stays is making me rethink.

Stayed June 2014
Helpful?
2 Thank Jcarrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, June 13, 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 3, 2014 via mobile

The hotel looks fantastic inside, you can really tell a lot of work has taken place since the takeover. The bar is brilliant and has a really good atmosphere, although we never ate in it, the food looked lovely. The only downside to the hotel is the room had no aircon and we had to leave the window open all night. Thus being the case, the exit barrier at the hotel front made a bleeping noise when in use and this went on through the night which woke my partner and I up a few times. Apart from this incident, the Burlington is a really good hotel in a beautiful part of Dublin and the walk from the hotel to St Stephens green is amazing!! Especially in a warm summers day!!

Stayed July 2014, traveled as a couple
Helpful?
Thank JourneyBhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, June 13, 2016
Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 3, 2014

I recently had the pleasure of spending 2 days in Dublin on a business trip and was very pleasantly surprised to arrive at this Doubletree by Hilton property.
A big and posh lobby. A huge bar with lots of TV screens (world cup was on) and Guiness beer on draft.
Nice, typical Hilton bedrooms.
But I was there during one of those very rare occasions that it's actually warm in Dublin. My room was facing west and had the sun shining on the big window in late afternoon. The room was really hot. The airconditioning did the job, but was extremely noisy. I mean, noisy like the noise level of a thunderstorm. Very disturbing at night.
Probably many rooms don't have this problem. But mine had and it cost me lots of sleep.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcDW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, July 21, 2014
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to Doubletree by Hilton Dublin - Burlington Road.

We were very disappointed to hear that your guestroom air-conditioning disturbed your sleep. I would be most grateful if you could please contact me @ jane.igoe@hilton.com with the details of your recent stay so that our engineering team may investigate this matter.

Please do not hesitate to contact me in advance of your next visit to the Hotel so that we can make it even more enjoyable for you.

Yours sincerely,

Jane
Jane
Jane Igoe Hotel Administrator
Email: Jane.Igoe@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed July 3, 2014

This hotel is very busy....if you like people watching then this is the place to be. I stayed overnight recently on business and as a Hilton Honours customer got a very nice room on the 5th floor with water included.

Breakfast really let the hotel down as it wasn't appetising and seems to comprise cheaply sourced ingredients. I hardly ate as nothing tempted me which is unusual.

The bar was nice for a drink in the evening if a little loud.

All in all I had a good stay and probably will be back as the location is ideal for walking into town.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mayonews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, July 21, 2014
Dear Guest,
Thank you for taking the time to post your review on Trip Advisor following your recent visit to Doubletree by Hilton Dublin - Burlington Road.

We couldn’t agree with you more the Hotel Lobby Lounge is an excellent place for people watching or event to enjoy a book from our library over a coffee.

We were very disappointed to hear that you were not satisfied with our Hotel Breakfast as this is very often a highlight for other guests. We are eager to review the items which you sampled and I would be most grateful if you could please contact me @ jane.igoe@hilton.com with the details.

Please do not hesitate to contact me in advance of your next visit to the Hotel so that we can make it even more enjoyable for you.

Yours sincerely,

Jane
Jane
Jane Igoe Hotel Administrator
Email: Jane.Igoe@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 3, 2014

Stayed here for two nights last week. Our room had no air conditioning. We could only find three restaurants near this hotel, all of which we're full. We resorted to bringing a pizza back to the room. Sorry we didn't stay in a more central location. On a positive note the breakfast was good. I think this hotel is geared more for business travellers.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mozgotch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, July 21, 2014
Dear Guest,

Thank you so much for taking the time to post a review and photos of your recent stay on TripAdvisor.

We were disappointed to hear that you did not find the Hotel to be a convenient location for evening dinning. There are approximately five restaurants within 2-5 minute walk of the Hotel, it was unfortunate that all the restaurant directly beside the Hotel were fully booked at the time Alternatively, the Hotels B Bar offers a full menu served until 10.00pm daily. There are also a number of restaurants within a 10 minute walk of the Hotel in the Baggot Street area.

We hope to have the opportunity to welcome you back to the hotel in the future, please do not hesitate to contact me in advance of your next visit to the Hotel.

Kind Regards,

Jane
Jane Igoe Hotel Administrator
Email: Jane.Igoe@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 2, 2014

The DoubleTree Hilton is somewhat close to the downtown area but not in the middle of the action. But it's a very nice modern clean hotel with all amenities and great beds. No A/C which was a slight problem as when we were there it was HOT in Ireland ( but that's not normal). The hotel offers a restaurant that had an excellent dinner and breakfast ( the best breakfast I had anywhere in Ireland). A 10 minute walk gets you to some nice eateries. The older historic part of town is farther away though. This is a very desirable area for local residents though. They greet you with a warm Chocolate Chip cookie....now hows that? I'd stay there again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank geekacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this review, July 21, 2014
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to Doubletree by Hilton Dublin - Burlington Road.

We are delighted to hear how much you enjoyed your recent stay and that you really enjoyed our Breakfast Buffet selection and our welcome gift of the DoubleTree Cookie.

We have recently experience a period of very warm weather here in Dublin, which has led to a high demand for our guestroom with Air Cooling Systems. So as you have recommended guests can request a room with an Air Cooling System on arrival and we will do our best to accommodate you based on availability.

Thank you again for your review and I do hope we have the pleasure of welcoming you back to the hotel in the future for another enjoyable stay and some DoubleTree Cookies!

Yours sincerely,
Jane
Jane Igoe Hotel Administrator
Email: Jane.Igoe@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Hotel Burlington Road

Property: Clayton Hotel Burlington Road
Address: Upper Leeson Street | Dublin 4, Dublin D04A318, Ireland (Formerly DoubleTree by Hilton Hotel Dublin - Burlington Road)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Dublin
#31 Business Hotel in Dublin
#36 Luxury Hotel in Dublin
#36 Family Hotel in Dublin
#40 Romantic Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clayton Hotel Burlington Road 4*
Number of rooms: 502
Official Description (provided by the hotel):
Built in 1972 and entirely refurbished in 2014, Clayton Hotel Burlington Road is one of the largest and best loved hotels in Dublin. Located a stone’s throw from St. Stephen’s Green and Grafton Street, and within walking distance from the Aviva Stadium and RDS, the hotel holds its reputation as venue of choice for meetings, conference and celebrating special occasions. Guests of Clayton Hotel Burlington Road can expect a first-class experience with excellent staff and state of the art facilities ... more   less 
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Also Known As:
The Burlington Hotel Dublin
Burlington Hotel Dublin
Burlington Dublin

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