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“very comfortable if a little pricey”

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Clayton Hotel Burlington Road
Ranked #52 of 150 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 14, 2014

Our room was a good size and big bed and TV screen made it very comfortable. It is a costly stay given that it is not the closest to the real CBD of Dublin. A 20 min walk is required to get to the city. Air coach from the airport to a stop just outside the hotel is a plus.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank Pamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded June 13, 2016

Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

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2,105 - 2,111 of 2,711 reviews

Reviewed April 14, 2014

stayed there one night .

check in was efficient but had to say the level of spoken english of the man who checked me in was poor and i found him very hard to understand nonetheless he was pleasant .

bar is a bit too minimalist for my liking to the point of being cold and un welcoming .

bedroom was good and comfortable and had everything one would need in a hotel of this nature ,
Long slow queue at check out was a low point of the stay .
very central and easy to get to location for the hotel and on site car parking €5.00 per night was very handy ..

would i stay again ? i suppose i would but coulod they turn efficient into friendly thats the question

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank raymond090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Guest Relations Manager at Clayton Hotel Burlington Road, responded to this reviewResponded June 13, 2016

Dear guest,

Many thanks for taking the time to share your review of your recent stay. We are grateful for all feedback from guests, as it gives us the opportunity to improve all aspects of our hotel and provide feedback to our team.

I hope we can welcome you back to the hotel in the near future.

Best regards,

DoubleTree by Hilton Burlington Road Dublin
Hotel Contact Details
Main Telephone : +353 ( 0) 1 6185600
General Hotel Email: DUBBU_DT_HOTEL@hilton.com
Reservation Email: DTDublinHotel.Reservations@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014 via mobile

Myself and two friends stayed at the doubletree for 3 nights from the 10th to the 13th, despite the ongoing renovation the hotel was clean and relatively quiet, the staff were all extremely friendly and helpful, and the cookie on check in was a nice touch. The only downside we could find was the shower in our room (247) seemed to only have 1 temperature, hot! But the stay overall was great and completed a fantastic weekend away in a beautiful city.

Stayed: April 2014, traveled with friends
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with friends at the Doubletree by Hilton Dublin - Burlington Road.

We are delighted to hear that you had such a great visit to Dublin and that you enjoyed the DoubleTree Cookie on arrival.

Please accept our apologies for the high water temperatures in your guestroom shower. I have now shared your feedback with the Hotels engineering team for investigation.

We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Kind Regards,
Jane
Jane Igoe Hotel Administrator

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Reviewed April 11, 2014

My husband and I recently staid a the double tree from the 28th of March to 30 2014, service was excellent, the breakfast was one of the best we ever had,and loved the look and cleanliness of our spacious room, Its not much to look at on the outside but more then makes up for inside. Even though they were doing some renovations there was no inconveniences for us. Location is great for touring the city as well. would have liked to stay longer.Will be recommending this hotel to friends and family.

  • Stayed: March 2014, traveled as a couple
    • Value
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1  Thank susanpaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to Dublin with your husband.

Thank you for your recommendation to future guests to stay at the Hotel. Our breakfast team will be delighted to hear that our Hotel Breakfast was one of the best you have ever had!

We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Kind Regards,
Jane
Jane Igoe Hotel Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

I was in a business trip. I liked the stay there and the free coffee and snacks during the stay.

Unexpectedly, extremely helpful staff and very clean hotel.

The view from my room was terrible. Enjoy !

  • Stayed: May 2013, traveled on business
    • Location
    • Sleep Quality
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    • Cleanliness
Thank AAbousamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent business trip to Dublin.

We are so please you found our Hotel to be so clean and our team here to be so helpful.

We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
Kind Regards,
Jane
Jane Igoe Hotel Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

Very loud party outside our bedroom until 4am, very poor sleep. It was the only negative, as staff were the kindest I have ever met and the hotel is located so centrally it was so easy to get around Dublin.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Brian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent visit to Doubletree by Hilton Dublin - Burlington Road.

Thank you for your kind words about our kind staff here at the Hotel. Please accept our apologies for the disruption caused by guests in the corridors in the early hour of the morning. I would greatly appreciate if you could contact me directly @ jane.igoe@hilton.com with details of your recent stay (e.g. Full Name and dates of your stay) so that we may investigate this further.

Looking forward to hearing from you.

Kind Regards,

Jane
Jane Igoe Hotel Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

Recently stayed here for a conference and really can't fault it. Staff are extra helpful and friendly, breakfast is great. They can manage a large group easily and professionally. The hotel is close to St Stephens green thereby close to town, and other attractions. The rooms are hot..that would be my only complaint...provide a sheet with the Doona as the bedding is too hot.

  • Stayed: April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cuterbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded April 11, 2014

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your attendance at a conference at the Doubletree by Hilton Dublin - Burlington Road.

We are delighted to hear how you enjoyed your conference and that you found our team to be helpful and friendly.

Thank you for your feedback regarding guestroom temperature, the temperature can be controlled by the thermostat in all of our guest rooms either via the Air Conditioning Unit or Radiators. Our accommodations office is always more than happy to accommodate guest requests for alternative bedding and if you will be staying with us in the future please do not hesitate to request additional sheets.

We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Yours sincerely,

Jane
Jane Igoe Hotel Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Hotel Burlington Road

Address: Upper Leeson Street | Dublin 4, Dublin D04A318, Ireland (Formerly DoubleTree by Hilton Hotel Dublin - Burlington Road)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Dublin
#31 Business Hotel in Dublin
#35 Luxury Hotel in Dublin
#36 Family Hotel in Dublin
#40 Romantic Hotel in Dublin
Price Range: $123 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Burlington Road 4*
Number of rooms: 502
Official Description (provided by the hotel):
Built in 1972 and entirely refurbished in 2014, Clayton Hotel Burlington Road is one of the largest and best loved hotels in Dublin. Located a stone’s throw from St. Stephen’s Green and Grafton Street, and within walking distance from the Aviva Stadium and RDS, the hotel holds its reputation as venue of choice for meetings, conference and celebrating special occasions. Guests of Clayton Hotel Burlington Road can expect a first-class experience with excellent staff and state of the art facilities ... more   less 
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Also Known As:
The Burlington Hotel Dublin
Burlington Hotel Dublin
Burlington Dublin

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