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“Tree-mendous!”

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Clayton Hotel Burlington Road
Ranked #53 of 150 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 8, 2013 via mobile

Arrived on Friday evening. Smooth checkin and warm cookies supplied. Thank you!
We were on the 4th floor.
Our room had been refurbished and while the overall appearance is great, a few minor finish issues eg cables from ceiling going into unit,grouting unfinished,curtain stapled to the side . Small issue as well with a used glass not being washed but reset as if it had been. Not major problems in any shape or form.
We all slept well despite the hotel being busy with Christmas parties. Shower next day was lovely and love the Crabtree and Evelyn toiletries.
Breakfast was as good as usual with hilton. No problems with anything.
Lovely to get back and we will return again.

Stayed: December 2013
1  Thank MajRoadTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane I, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 9, 2013

Dear MajRoadTrip,

Thank you so much for your ‘Tree-mendous’ five star review of your recent stay at the DoubleTree by Hilton Dublin-Burlington Road.

We are all so pleased hear that you had such a pleasant stay and that you enjoyed both the Crabtree and Evelyn toiletries and Breakfast dinning in the Hotel.

Thank you for your constructive feedback regarding some minor finish issues in your guest room, I would be most grateful if you could contact me directly @ jane.igoe@hilton.com with your booking details so that our Engineering and Housekeeping teams can investigate up on this feedback.

We look forward to welcoming you back for another enjoyable stay.

Warm Regards,

Jane

Jane Igoe Hotel Administrator

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2,333 - 2,339 of 2,770 reviews

Reviewed December 8, 2013

The hotel staff/lobby/breakfast/attentions excellent. The beds are hard and uncomfortable. linen and pillows are Hilton standard. Also room space is not to Hilton standards. One positive thing is that there was parties during all of our stay, and we did not felt any noises from the party or the corridors. There was security scanning through the floors.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank bambam12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 16, 2013

Dear Guest,

Thank for taking the time to write a review of your recent stay at the DoubleTree by Hilton Hotel Dublin-Burlington Road.

We are delighted to hear that you found the hotel staff/lobby/breakfast/attentions to be excellent.
We hope that you will continue to be a loyal and valued guest of the Doubletree by Hilton Dublin – Burlington Road. We look forward to welcoming you back in the future for another enjoyable stay.

Warm Regards,

Jane
Jane Igoe- Hotel Administrator

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Reviewed December 6, 2013

This was our 2nd stay at the DoubleTree Hilton Burlington Rd and again we were very happy with the amenities and especially the staff. We were pleasantly surprised that the door staff recognised us again & this made our stay that much more personal. We would definitely recommend this hotel. Excellent.

  • Stayed: December 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank KarlA54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane I, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 9, 2013

Dear KarlA54,

Thank you so much for taking the time to post a review following your recent stay.

On behalf of everybody here, thank you for your kind comments which I have shared with the entire team here. I was delighted to read how much you enjoyed your experience here at The DoubleTree by Hilton Dublin and I hope it is not too long before we have the privilege of welcoming you both back again.

Warm Regards,
Jane

Jane Igoe
Hotel Administrator

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Reviewed December 3, 2013

The hotel from the outside is a 70 concrete block. Not nice at all. Checkin was slow and chaotic. The reception area is nice and spacious. We had a refurbished room which looked nice. However this is the nosiest hotel room I have ever had (on the 6th floor). The central heating needs throwing away and starting again. Lots of noise from it. You could hear the guest above, below and to the sides. We stayed at a weekend and from 8am you could hear the cleaners bashing around and we were at the rear of the hotel - I have no idea what they were doing but the noise was considerable.

The Hotel is just that bit too far out in my opinion. It takes around 20 mins walk to get to the main shops and then anothet 10 or 15 to get to temple bar. So unless you like walking or paying for cabs I wouldnt recomend it.

Breakfast wasnt the best experience either. Why do hotels keep toasters that need the bread feeding through 6 times just to give it a slight tan??? I know it was Irish breakfast but the lack of jam / marmalade was not what I expect in a Hilton

So overally I would say its ok but not a place I would choose to stay again

Room Tip: As high as possible and I would suggest at the front. Also ask for a refubished room
See more room tips
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TP123Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane I, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 6, 2013

Dear TP123Manchester,

Thank you for taking the time to write a review of your recent stay on TripAdvisor.

It is unfortunate that our renovations impacted on the enjoyment of your recent stay with the Hotel. Currently, the Hotel is under redesign and renovation following a €16m investment, with the majority of works now in the final stages of completion. The Hotel entrance and exterior canopy is scheduled to be renovated in early 2014.

Thank you for your feedback regarding the Hotel’s Breakfast buffet. Currently, our Hotel Buffet includes a range of conserves including honey, marmalade and jams. I have shared your feedback with the Restaurant Manager and we will now be placing buffet labels on our conserves to make them easier to locate for our guests.

We hope to have the opportunity to welcome you back in the future.

Kind Regards,

Jane

Jane Igoe Hotel Administrator

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Reviewed December 2, 2013

Refurbished work has been excellent and has turned this into a first class hotel, any more business stays in Dublin will most definitely be at the Doubletree.
Would be my first choice and reasonably priced.

Room Tip: Ask for a room on a high floor.
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  • Stayed: November 2013, traveled on business
    • Value
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Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane I, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 3, 2013

Dear Jeff,

We are delighted to hear that we are your first choice for business trips to Dublin! The hotels central location, complimentary WiFi, 24 hour fitness centre and dedicated business centre make the Hotel the ideal location for business in Dublin.

We look forward to welcoming you back for another enjoyable stay.

Kind Regards,

Jane

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Reviewed December 2, 2013 via mobile

I recently stayed here for a rugby match at the Aviva, great location within walking distance of there and many bars/restaurants.

The newly refurbished rooms are great lovely bed, shower all in all I could not find fault.

The reception area and bar also seem to have undergone some work recently and add to the ambiance of a nice place to stay.

Finally the breakfast was way above others I've had recently.

Will definitely stay again.

Stayed: November 2013, traveled with friends
Thank Rtyped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane I, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 3, 2013

Dear Guest,

Thank you for taking the time to write a review of your recent stay at the DoubleTree by Hilton Dublin Hotel.

We are so pleased that you enjoyed your refurbished guest room and hotel breakfast during your recent stay whilst attending a rugby match at the Aviva Stadium. The hotel is ideally situated for traveling to any matches with both in the Aviva Stadium and the RDS is only a 20 minute walk from the Hotel. Next time why not enjoy a pre-match pint in the Hotels B-Bar, with plenty of TV screens it is an ideal stop of on a big match weekend.

We hope that you will continue to be a loyal and valued guest of the Doubletree by Hilton Dublin – Burlington Road. We look forward to welcoming you back in the future for another enjoyable stay.

Warm Regards,

Jane

Jane Igoe Hotel Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013 via mobile

I stayed in the Doubletree by Hilton Hotel Dublin on 23/11/2013 with three friends and cannot stress enough on what a great hotel this is. We had the warmest welcome from Michael in reception and the cookie on check in was divine. We were in two refurbished rooms and they were fab, spotlessly clean and to a very high standard. I have never encountered as many friendly and helpful in any other hotel that I have stayed. The food was also first class, we had a lovely meal in the bar on sat night and a great breakfast on Sunday morning. I would highly recommend this hotel and I am already planning my next trip back in the new year.

Stayed: November 2013, traveled with friends
Thank HelsLimerick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Hotel Administrator at Clayton Hotel Burlington Road, responded to this reviewResponded December 16, 2013

Dear Guest,

Thank you so much for taking the time to post a review of your recent stay on Trip Advisor. We are so please to hear that your group had such an enjoyable stay and we look forward to welcoming you back on your next stay.

Thank you for your kind words about the welcome you received from Michael on our reception team and the DoubleTree welcome cookie. We were so pleased you enjoyed your time in our newly refurbished guest rooms and that you had the time to enjoy a meal in the hotels B-Bar.

We look forward to welcoming you back to the Hotel in the near future.
Kind Regards,

Jane

Jane Igoe Hotel Administrator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Hotel Burlington Road

Address: Upper Leeson Street | Dublin 4, Dublin D04A318, Ireland (Formerly DoubleTree by Hilton Hotel Dublin - Burlington Road)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Dublin
#26 Family Hotel in Dublin
#31 Business Hotel in Dublin
#36 Luxury Hotel in Dublin
#40 Romantic Hotel in Dublin
Price Range: $120 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Burlington Road 4*
Number of rooms: 502
Official Description (provided by the hotel):
Built in 1972 and entirely refurbished in 2014, Clayton Hotel Burlington Road is one of the largest and best loved hotels in Dublin. Located a stone’s throw from St. Stephen’s Green and Grafton Street, and within walking distance from the Aviva Stadium and RDS, the hotel holds its reputation as venue of choice for meetings, conference and celebrating special occasions. Guests of Clayton Hotel Burlington Road can expect a first-class experience with excellent staff and state of the art facilities ... more   less 
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Also Known As:
The Burlington Hotel Dublin
Burlington Hotel Dublin
Burlington Dublin

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