DO NOT reserve if you have children. I haven't actually stayed at Kelly's Hotel. I had reserved a room for April, excited about the location and the reviews. After booking the room, I learned that this hotel DOES NOT allow children. Well I will be traveling with my less 2 yr old son and immediately sent email to inquire about this newly learned information. I was informed that yes in fact they do not allow children for security reasons. I immediately sent another email asking for a full refund and my reservation to be canceled. My reservation was canceled but I am still being charged a booking and deposit fee of €8. This is outrageous and totally unacceptable. Unless someone clicks on their policy link you do not know children aren't welcome until you reserved a room and by then they have charged you. And the frustrating thing is you can actually add a child to reservation in a drop down box. Wow this is very disappointing and not ok service. Will NEVER stay here.
- Official Description (provided by the hotel):
- Kelly's Hotel Dublin, is the sharpest new urban hotel in the heart of Dublin's City Centre. Brought to you by the same mindset that has created some of Dublin's most popular bar and restaurant environments, Kelly's Hotel Dublin is cool yet affordable. While the rooms on offer have the comfort and style expected from a high end hotel, Kelly's Hotel Dublins unfussy sensibility appeals to a broad range of travellers. The Hotel has 16 rooms which: 1 is the Loft Penthouse Suite, which can fit 4 people in 10 are Standard Double with a Queen Size Bed 5 are Executive Double with a King Size Bed All rates include continental breakfast served in our award winning French restaurant L'Gueuleton. We look forward to welcoming you at Kellys Hotel. ... more less
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