We have been travelling to France, three times per year for the past two years. That converts to a number of crossings with Irish Ferries, Rosslare to Cherbourg and back. I have been progressively angry and frustrated at the continuing 'rip off ' of the restaurants and the bars on the 'Oscar Wilde'. The food on offer in the cafeteria style restaurant is produced from the cheapest ingredients, poorly cooked and at high prices. The menu does not seem to change. My latest trip yielded a green salad with a salad dressing made from a badly tasting, inferior vegetable oil - spoiled the salad and unbelievably tough chicken in the indifferent curry. The breakfast too, relies on the cheapest ingredients. Ireland has excellent sausages but the Irish Ferry offering bears no relation to these. Scrambled eggs were of a strange texture that I had never experienced before and I was unable to finish them.
I think I have tried most dishes on offer and all are expensive, poor and served on salad plates!
Bars were only able to offer one white wine by the glass, a Chardonnay, and this from a boat sailing to and from France!
Cabins are clean but mattresses are thin and only one very 'used' pillow is offered. I always ask for second pillows for my husband and myself. There have been broken and unusable soap dispensers in the cabin toilets during our last two sailings.
Staff are helpful and generally friendly and this boat has more entertainment features than the rival Celtic Link ferry. Other than that, I am certain that travellers with this company are being offered a poor deal. I would suggest the managers travel with Stena to understand what constitutes value, customer comfort and decent food.
We have just booked our next three trips with Celtic Link Ferries. We'll get basic and clean (based on previous experience) and pay a reasonable price for the trip.