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“Great place and amazing staff”
Review of Clyde Court Hotel

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Clyde Court Hotel
Ranked #83 of 152 Hotels in Dublin
Reviewed November 3, 2013

Aside the great service this hotel offer, the staff are amazing. They are super kind and helpful. My experience was like this:

- You are going out on a rainy day? let's get you an umbrella!
- You need an extra case for your luggage? Let's find you the nearest store and order one for you.
- This is your first time in Dublin? Here, take this map! You gotta see 1, 2, ... etc
- You need an extra hour after the checkout time? No problem!

Thank you for the efforts you spent to make me enjoy my stay in Ireland and it's definitely my top choice if I came back again.

  • Stayed: October 2013, traveled on business
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1  Thank ahmadalfy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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427 - 433 of 805 reviews

Reviewed November 2, 2013

Dublin was the first stop on our group tour of Ireland and we arrived after an overnight flight from the US on a very rainy day. The weather made visibility too limited to continue on the planned itinerary after a visit to Trinity College, and our Tour Guide was able to arrange an early check in with Clyde Court Hotel. That accommodation was extremely appreciated and welcomed by our group, as we had arrived at the airport in what was the middle of the night at our point of departure and most had been unable to sleep on the flight, so we were really dragging.

The lobby has a very rich appearance with dark wood and rich fabrics - very upscale and rich in a way you don't see very often in the United States.

Our room was nicely appointed with dark wood furnishings that were all polished to a gleam. There were two twin beds with one nightstand with one drawer in between. The bed linens were what we found in nearly every subsequent hotel in Ireland - a white duvet with no sheet. Given that the room temperature in most hotels was much warmer (in October, so very puzzling to us), it was most uncomfortable to many on the group. A burgundy bed runner at the food of the bed complimented the rest of the decor and gave a very rich appearance. The room had thick crown ceiling molding. The curtains were a dark taupe with burgundy edging and the carpet was a dark beige with a confetti-like pattern (and also very clean).

The closet had mirrored doors, ironing board and iron were inside. An electric kettle and instant coffee/tea bags in a lovely corner cabinet. There was also a wood cabinet with a safe and mini-fridge inside and the TV atop. There were two arm chairs with wood arms and a small round table between them.

The bathroom appears newly renovated or extremely well maintained and immaculately clean, as is the entire room and hotel. It contained a magnifying mirror, a phone and a towel warmer. Note: The blow dryer in our room was finally located the second day in the desk drawer. A mystery to us about European hotels is the lack of electrical outlets in the bathrooms (other than razors/shavers). We suspect what we think of as a desk (which had a protective glass top) might be considered a vanity or is expected to serve dual purposes of a desk and a vanity.

Overall, the room was very comfortable and cozy, especially on a rain-soaked day. We enjoyed the meals at the hotel. The breakfasts buffet had a nice selection of foods and coffee/tea service from the staff was quite attentive. The hotel is situated in a nice area and is extremely convenient to the US Embassy and a stadium that is just down the road from Aviva Stadium. However, it requires transportation to get to the center of the city for shops, the Temple Bar area. We had dinner one evening at a pub down the street from the hotel, Bellamy's - and it was the best Guinness stew we had on our entire trip.

Internet service is fee based and rather slow. This was the only hotel of the 6 we stayed in during our stay in Ireland that charged a fee.

If you're looking for a lovely and quiet hotel, you will be very comfortable here, as we enjoyed our stay.

  • Stayed: October 2013, traveled as a couple
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1  Thank lsb040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

We stayed here with our 1year old and 2 year old for 3 nights over the October Bank Holiday weekend. The staff were absolutely superb. Very polite and helpful. The lady serving behind the hot buffet breakfast each morning was v pleasant and more than willing to accommodate requests and Noha the guest relations manager was simply amazing. The Clyde Court are so lucky to have her on staff. She was lovely to our two children and even made our little girl hot chocolate with marshmallows while we were having some bar food. The floor staff at breakfast were really kind to the children also. We will definitely return and some staff in other 5 star hotels could learn a lesson about service from the staff in the 4 star Clyde Court.

  • Stayed: October 2013
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1  Thank Mcabarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

All over Ireland, we were SO impressed by the lovely people, friendly service, and kindness we received from people. That was not so much the case at the Clyde Court Hotel. Oh there were a couple of folks at the front desk who really tried, but for the most part, it was clear that our various problems were not anything to be taken seriously and that my traveling companion and I became a source of amusement after about the third day of trying (and failing) to get some satisfaction. Our air conditioner never worked and although a mechanic came up one night and said he got it working, he never stayed long enough to test it out, and of course, it was not working. Days would go by with dirty coffee cups and water glasses left untouched and trash sometimes un-emptied unless we specifically asked for these things to be taken care of. Every day we requested wash cloths (face towels), and every day they cleaned them up and then never replaced them. Every day we had problems with the internet, which has to be paid for -- a cost for each and every electronic device you wish to hook up and use individually! After arguing this point with the manager on our second evening at the Clyde Court, he agreed this was probably not necessary and gave us a code that would work that night for us to be using two computers at a time, but it never worked after that and the person they sent up on the third night to help us connect could not connect more than one computer! Oh, and getting directions and help to go anywhere -- no matter where you go from the Clyde Court whether it is 3 blocks or 30, we were told, "It's just a 10 minute walk. Ten minutes, no problem." The first time, we fell for this and 35 minutes later were scratching our heads thinking, "huh?!" My colleague and I were in Dublin for both business and fun, and we both travel extensively. We found this to be unusual treatment. The only really good 'deal' seems to be that the breakfast spread is quite nice.

  • Stayed: October 2013, traveled on business
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1  Thank MaryMcMullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

The main problems my traveling companion and I had with this hotel centered around the service and attitudes of the staff. Dirty dishes were not picked up for days, even after we made specific requests. Towels were taken and not replaced without specific requests. Our room's air conditioner never worked. After two days of trying to convince the staff that this was a problem, a floor unit was brought in, but the staff person didn't know to put ice into it to make it work (and neither did we). Only the next day did someone do this, but after that, we had to remind the staff each time. The staff, with some exceptions, were not warm and welcoming. This stood out particularly because Ireland is a country full of knowledgeable and helpful people, truly remarkable in this way. One staff person actually argued with us when we told her that a walk she described as ten minutes to get to a bus stop was actually more than 30 minutes. She shook her head and told us we were wrong. More often than not, the staff seemed to be inconvenienced and annoyed by requests or complaints.
Since this is my only trip to Ireland, I cannot know whether such things go on in other big hotels. However, my experience in the B&B's was so excellent that I have to recommend sticking with these, rather than the former, particularly the Clyde Court.

  • Stayed: October 2013, traveled on business
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1  Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

On arrival we were made to pay immediately the full amount of the reservation, the air conditioner was broken all the week, they decide the temperature of your room.
the cleanliness of the room is dim and the powder is plentiful. in a week they never changed the sheets. The only happy moment was the breakfast, good and plentiful, the chef is very professional and caring, attentive to the needs of the customers. I only recommend to have breakfast.
Lucia e luca.

  • Stayed: October 2013, traveled as a couple
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1  Thank luca b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

I had a very pleasant stay at the Clyde Court Hotel. The room was well maintained and clean. The staff were all pleasant and eager to serve. I had a snack at the bar which was very good. There was no problem with a late check out on the day of departure. Free wifi was great.

  • Stayed: October 2013, traveled on business
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1  Thank ComeVisitIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clyde Court Hotel

Address: Lansdowne Road | Ballsbridge, Dublin 4, Ireland (Formerly Berkeley Court Hotel)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Suites Wheelchair access
Hotel Style:
#19 Family Hotel in Dublin
#41 Business Hotel in Dublin
#45 Luxury Hotel in Dublin
#45 Romantic Hotel in Dublin
Hotel Class:4 star — Clyde Court Hotel 4*
Number of rooms: 185
Official Description (provided by the hotel):
The 4 star Clyde Court Hotel is perfect for both business and leisure guests. Set in Dublin’s most prestigious postcode and only minutes from the city centre, the Clyde Court has been host to many famous celebrities and Heads of State including Nelson Mandela, Frank Sinatra, Madonna, Elton John, and Cher to name but a few. The elegant hotel is comprised of 185 fully air conditioned and spacious guest rooms and can also cater for business conferences and weddings for up to 450 guests. The Clyde restaurant is set in a contemporary space bathed in natural day-light and the food is sourced from reliable local farms. There is a garden area seating up to 30 people and the Clyde Room, located off the restaurant is perfect for a private dinner or to entertain guests or clients. The Clyde Bar is the perfect place to relax after a long day, with its atmospheric high ceilings, plush leather armchairs and floor to ceiling mahogany wall panels. ... more   less 
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Also Known As:
Berkeley Court Dublin

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