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“Great short stay in Dublin!”

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Ivy Exchange Apartments
Ranked #66 of 115 Specialty Lodging in Dublin
Strasbourg, France
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great short stay in Dublin!”
Reviewed August 27, 2012

The main difficulty on arrival is finding a parking space to unload outside the apartments. We'd already reserved a space in the underground car park at 10 euros a day which was right under the apartments and accessed with the apartment keys. The apartment itself was very spacious and light with two bedrooms and two bathrooms. In our opinion, it was pretty up-market, since we usually do everything on a shoe string. As far as we were concerned, this was worth splashing out on! Towels and bedding provided and apartment was very clean. Good but simple kitchen facilities (a bit short on crockery and glasses, which could cause problems...). Fantastic location! Easy access to shops/takeaways/pubs (Tesco, book shop, Penneys...etc). O'Connell Street a stone's throw away. Woken with a start on the last day by the fire alarm in corridoor outside our apartment. Surprised to find the emergency exit locked but fortunately it was a false alarm! We've read some of the other reviews and some people seem to have had some disappointing experiences but we really liked the apartment we had and we'd recommend it (apartment 43).

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darryl_moran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
N Ireland
Level 5 Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 18, 2012

we booked two nights in Ivy apartments for Two mums and two teenagers looking for a shopping break. Just the day before going to Dublin I decided to look up tripaadvisor to see what others had to say. I was horrified to read that others had terrible experience and even thought of cancelling the trip! We decided to go ahead anyway to see why it was like.
We were pleasantly surprised, we were shown to secure underground parking before being taken to our apartment (which we inspected thoroughly), looking at mattresses, toilets and kitchen.
The beds had fresh mattress protectors, were comfortable and clean, bathroom clean, and kitchen had fridge, freezer, microwave, oven, hob, dishwasher ect.
Only one little complaint was that bathroom didn't seem to have a working extractor fan, but we opened windows.
Our apartment is owned by kingfisher restuarant and guest house, which is located just below the apartments, and we had no problems, hope this review helps !

Room Tip: Ask for kingfisher apartments, clean And value for money
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jojohanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2011

When booking two 2-bedroom 2-bath apartments (one with a washer/dryer), the website showed modern apartments with new, clean furniture. We were told ahead of time that the units with the washer/dryer were across the street, which was okay. Upon arrival, part of our family stayed in the room with 2 bed 2 bath (without washer) near Tesco in the ACTUAL ivy exchange apartment. The rest of us were told that our room was in King's Court, which was 3 BLOCKS AWAY, not "across the street". Upon arriving at King's Court, you can't help but being taken back by the awful stench in the building. It smells like death. Arriving in the room we were greeted with another smell, smoke, which one of our guests is allergic to. Also, these apartments are meant to accommodate four people. I'd be surprised if 2 could fit through the hallway at a time. Couch is beyond worn and stained. There was drawings on the wall, but we were told they were "repainting". But after reading many other reviews on here, they've been repainting for years. There is also brown stains on the wall, which I wont even get in to. Awful aluminum chairs in kitchen, found hair on bed sheets, lumps in mattress, dirty dishes and cups with water still in them from previous guests. The website said we would have maid service, which never showed. Making it worse, we had only one bathroom, when we had booked for two. When we went to customer service, we spoke to a man who wouldn't even pay attention to us playing on his computer the whole time. he told us that there is no smoking policy, but obviously no employee has been in this apartment in months so how would they know if anyone was smoking? he said that it was simply not possible to book a two bed room two bath with a washer and dryer. well we did, but he basically implied we were lying. he had horrible customer service, not even apologizing or offering a discounted price. the only thing apparent was that he had an "I don't care attitude". The rest of our group stayed at the Ivy Exchange near tesco and had a beautiful room. We would have happily given up the washer/dryer to be in those apartments. I would NEVER recommend this awful place to anyone. From my experience, this place is a hazard to human health. DISGUSTING.
By the way, the man at the desk told us this was one of their best rooms and that no one has ever complained before......from this website I'd say there has been a lot of complaints.

Room Tip: no good room, so don't bother.
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dublin hotels

Winnipeg, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2011

Do not be fooled by the web site

I am submitting this review simply as a warning to anyone who might be considering accommodations in the Ivy Exchange complex through stayDublin. Our experience only confirms substandard service provided by this organization as identified by the previous reviews.

Despite the protestations of Ms Deirdre Treacy, General Manager, it was obvious to us that no one from stayDublin administration could possible have personally reviewed the deplorable state of the building, let alone the level of service, let alone have actually stayed at one of the properties. This is a completely hands-off operation that makes its money from investing as little as possible in service while counting on a stream of unsuspecting who respond positively to their seemingly professional web image.

The following is just a partial list of the issues we encountered.

1. stayDublin bus for transfer from airport was not at the described location despite reservation
- The map provided was confusing and inaccurate and no one at the airport could provide information as to stayDublin pick-up
- statements in material offering the airport transfer as to cost of taxi were completely misleading. (The offer indicated a taxi fare of 40 Euros to downtown. We paid 20 in rush hour.
2. It took us over an hour to obtain access to apartment
- Instructions for access to apartments were incorrect
- Keys in lock box were missing
- Multiple other parties with similar access problems at the same time
3. Absolutely no reception or service staff on site
- Everything is intended to be self serve
- No answer from telephone assistance
4. Unacceptable cleanliness standards in common areas of building
- Stench in elevator and hallways
- Filthy hallway carpets
- Dust, Paint, Vomit
5. Missing features
- Hairdryers
- Toilet roll holders
- Toilet paper
- Cleaning supplies
6. Unacceptable state of repair
- Only one working lamp in 3 rooms
- Peeling paint in kitchen and bath
- No sink stoppers
- Wobbly chairs, torn cover on sofa
7. No hot water
- Requires manual intervention 30 minutes prior to need
- Complicated instructions
- Threats as to excess usage!
8. False fire alarm
- Required evacuation of suite for 1.5 hrs
- No response from assistance phone
- No response from fire/emergency services
- Finally resolved by a private individual from neighbouring building

Room Tip: Avoid this property
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Herb_Alias_Sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2011

We stayed for 3 nights in July (2 adults and 2 children). The carpeting in the common areas is filthy and gives a terrible first impression. Don't expect the apartment to look like the ones on the website.
We had no trouble finding the apartment but the directions that we received about how to access the apartment were incorrect. Luckily we ran into the cleaning staff and they gave us the correct information.
We stayed in a 2 bedroom apartment which had 2 double beds and was roomy. Some renovations had been done- new kitchen appliances and flooring but much remained unfinished. Prints were hung on the wall but they had not been repainted so holes were evident. Some furniture appeared relatively new but some was stained and had cigarette burns. The television remote was broken and held together with a band-aid (hopefully unused).
The apartment was generally clean except for the exhaust vents in the bathrooms. There was a washer and dryer in the apartment. The bedrooms are on the street side of the apartment so there is some early morning noise but it was otherwise quiet.

The location is good- lots of shops, restaurants, markets, movie theater and bus transportation are close by. It's an easy walk to Trinity College and other sight on the south side of the river.
The apartments have potential but need better managerial oversight and attention to detail.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WashingtonTravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ennis, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2011

We recently stayed there in a 3 bedroom apartment. I have never been so motivated to write a letter of complaint to the management of the facility. That was more than 2 weeks ago, I have had no reply; despite me following it up. I have never posted on Trip advisor before, and we have vacationed all over the world, I've never been more disappointed with my choice of 'hotels/serviced apartments'.

The obtaining access and lack of nearby parking was problematic by you can overcome these difficulties.

The entry to the apartments was disgusting. The things I have read here (in hindsight) are absolutely true and reflect our experience. Appalling dirty carpet with cigarette butts everywhere, filthy! I'm amazed that anyone in the hospitality industry would present such squaller as acceptable accommodation without warning.

Their website describes the apartments as "Finished to an impressive standard the Ivy Exchange Apartments in Dublin City Centre provide the visitor with a home from home". Well maybe in 1985 they were... Now they are extremely grotty and effectively dilapidated with no furnishings presented to an acceptable standard.

There were urine stained (and smelling) bedding (particularly bedroom two), cigarette butts on the floor in a non smoking facility (living area and bed 1), broken/cracked TV, ripped and stained "luxury leather" couches, broken fridge and oven fixtures, non working lightbulbs, empty beer bottles from previous tenants on all three balconies, barely clean cutlery crockery and glassware, a filthy bathroom (does anyone ever look up?), delaminated internal doors, broken dining chair, dirty dining table, flakey paint in almost every room, inadequate blinds particularly bedroom two where there were none, bedding so inadequate that I would defy anyone to actually achieve more than 20% sleep during a night (rock hard mattresses and 'skinny' pillows), the front door rattled (it either isn't hung or fitted correctly or both) and even woke children every ten or so minutes until at least 3 am in the morning, coinciding with entry to or exit from the building by other occupants, why is there so much foot traffic?

To imply that I wasn't impressed is a severe understatement. The only positive was that this was our first real visit to Dublin and as such we minimised our time in the apartment.

As stated above I originally complained directly in writing to management, and still have received no reply.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank OzzieBlocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somewhere near Wales.
Level 6 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 14, 2011

After reading some concerning reviews we arrived at these apartments a little nervously! They are situated down a small side street off a busy road about 5 mins walk from O'connell street. Security was good. We booked 2 apartments. Sadly they were not on the same floor but this was not too much of a problem. The apartments were clean & spacious with enough equipment to cope easily. Iron, well equipped kitchen, washing machine etc if you needed them were all there. The only negative things to say were that some of the carpets in the communal areas were quite grubby, but the apartments were spotless. We had a problem in our apartment with the hot water boiler but following a phone call this was attended to very quickly. So overall a smart decent place to spend our long week end.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikilovesthisplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ivy Exchange Apartments

Property: Ivy Exchange Apartments
Address: Granby Place | off Parnell Sq West, Dublin, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Kitchenette Shuttle Bus service
Hotel Style:
Ranked #66 of 115 Specialty Lodging in Dublin
Price Range (Based on Average Rates): $
Number of rooms: 22
Official Description (provided by the hotel):
Finished to an impressive standard the Ivy Exchange Apartments in Dublin City Centre provide the visitor with a home from home. We offer a selection of 4 one bedroom (sleeps 2) and 18 two bedroom (sleeps 4) and 1 three bedroom (sleeps 5) self catering apartments which come fully furnished with bed linen and towels also provided. All apartments also come with fully-equipped kitchens, washer/dryer, microwave oven, TV/DVD players and lounge/dining area. Whether your stay is for business or pleasure the Ivy Exchange Apartments offer you the perfect alternative to hotel accommodation. Offering almost twice the size of a standard hotel room these apartments provide our guests everything associated with comfort and convenience. It is an ideal choice for groups and families as our per person sharing rates offer excellent value. ... more   less 
Also Known As:
Ivy Exchange Apartments Hotel Dublin

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