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“Very Nice Place in Quaint Town”
Review of The Abbey Hotel

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The Abbey Hotel
Ranked #6 of 7 Hotels in Donegal Town
Norfolk, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Nice Place in Quaint Town”
Reviewed July 30, 2014

Overall, very nice place to stay. Busy with lots of tour groups and buses…lobby can be hectic. Facilities a bit worn but comfortable (remember, this is Donegal Town…not Dublin). Very accommodating staff. I arrived a bit grumpy and after checking in to hotel and getting in to room had to return to front desk with a list of needed items. They got them all together and soothed my frayed nerves. It was unusually warm, we asked for a fan (no AC), and they produced one (I think they took it out of their office!). We stayed 3 nights and 2 of the nights there were high school proms in their club...big crowds of young people. But it was quiet as a church in our 4th floor room. BTW…we typically decline help with our bags and we did in this case…but if you're on the 4th floor and they ask if you need help with bags…say "Yes!" Elevator only goes to 3rd, then stairs to the 4th. Apparently, wash cloths in the rooms are not standard issue..our room was without and it wasn't a mistake…but they rounded some up on our request. We stayed in Ireland about 3 weeks in several different places, including 4-star hotels…this place had the most comfortable beds we found! Buffet breakfast was good but lacking in variety.

Just re-read the above and it sounds negative, but overall it's a nice place to stay, a good value, and we would stay there again.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 8, 2014
Thank you for taking the time to leave a review. We are very happy that you enjoyed your stay and that you would return to The Abbey Hotel.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
Holsworthy, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2014

Very very nice hotel.
Food was good but a bit limited, we were there 4 nights and every night there was mashed potato served, the last night we actually asked for a different potato choice which they did.
Rooms were very big really nice and comfortable. We would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank SAR5046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 5, 2014
Thank you for your review of the Abbey Hotel. We are happy that you enjoyed your stay and look forward to seeing you again.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 26, 2014 via mobile

Ate in the Abbey hotel Thursday night, food was excellent, service first class.All the staff on the ball know how to deliver real service.Keep up the good work.The food was a treat to eat delivered in good time took a 3 course set menu plenty to choose from everything about the meal was good excellent value for money plenty to eat also served in relaxed atmosphere in the restaurant, well done

Stayed July 2014, traveled with friends
Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 5, 2014
Thank you for your kind review. We are very happy that you enjoyed the experiance and atmosphere of The Market House Restaurant.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armagh
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 13, 2014

I was calling around hotels looking to book a hen party for my friend. The minute I spoke with Angela in the Abbey it was confirmed that we would be staying there. Her professionalism, friendliness and openness to assist made the booking very easy. The package she offered us was excellent and whatever was asked of her, she obliged. From the minute we checked in we were warmly welcomed, great bedrooms for sharing individuals on a party weekend and all close together which was great too. We had champagne before dinner on the back terrace of the hotel (part of the packaged) and then we ate in the dining room of the hotel ina private room which was Fantatsic. The food and service was too class and there was nothing you could fault, even if you wanted too. We then went outside to the diamond area where the summer festival was taking place and there was live bands playing which was excellent. The entertainment inside the abbey in the bar and disco was also excellent. I would highly recommend The Abbey Hotel and Donegal town for any occasion but for a hen party, it was brilliant. And Angela mc Gettigan was brilliant to deal with. Thanks again.

Room Tip: Rooms at the back of the hotel have lovey views of the river and Donegal bay.
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  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank J99636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 5, 2014
Thank you for your recommendation of the Abbey Hotel. The Hen packages are very much enjoyed by all and we are delighted that you had such a good experience and enjoyed your time in Donegal.
We look forward to seeing you again soon.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larne, United Kingdom
Level Contributor
334 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed July 13, 2014

This charming hotel is situated overlooking the Diamond area in the centre of Donegal Town. We arrived here with Canadian relatives to stay one night while showing them the sights of Donegal. While booking the room over the phone the receptionist was very friendly and helpful. This positive attitude continued when we checked in the following day. The rooms we were given were large and well-equipped with lots of storage space. The bathroom had a bath and an in-bath shower facility although my wife found the shower a bit slippery - perhaps supplying a non-slip bathmat as standard would help. There was an iron store in the corridor near our room for guests' use which contained an iron and ironing board - this seems a good idea to me rather than cluttering up the room!
Breakfast was very good with a range of cereals (including porridge) and fruit juices. I would have liked a better selection of fresh/tinned fruit as well rather than just grapefruit.
There was a range of freshly cooked hot items served by a pleasant waitress who gave large helpings.
The hotel also offers free wifi - an essential for the modern traveller. The hotel has little parking on-site, but they do give free parking at an extensive public carpark 100 metres from the hotel.
Overall this hotel is easy to recommend. It has a central location, the rooms are good, the staff are friendly, the food is very good and the prices are very reasonable. What's not to like!!

Room Tip: Ask for a room at the back of the hotel overlooking Donegal Bay - it may be quieter than one overloo...
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  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank sandylindsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 5, 2014
Thank you for your review of The Abbey Hotel. We are very happy that your group enjoyed your time in Donegal and that you would recommend the hotel to others. We hope that you will visit again.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knaresborough, England, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 12, 2014

this is a very welcoming hotel and right in the centre of a busy and fun filled town.The hotel is well designed and the bar and lounge area are excellent .good rooms and receptionists happy and helpful.breakfast service was fairly slapdash ,and we had to help ourselves to cutlery napkins etc. only negative.Live music in the bar of great quality most nights.
we will be back

Room Tip: higher room best as traffic noise and music could be invasive
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  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, August 5, 2014
Thank you for your review of The Abbey Hotel . We are very glad that you enjoyed your stay and look forward to having you back again.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
donegal
Level Contributor
124 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed July 8, 2014

My family met up to have a birthday meal for my younger sister. It was an excellent three course meal. I had a platter of cooked fish for the main course and it was excellent. The Management provided White and Red wine at no extra cost. the staff were attentive and the meal was served quickly. Great value in todays competitive environment. This hotel is one of the old reliables but is best avoided at disco weekends with drunks becoming a nuisance.

Room Tip: Avoid sleeping in the front as there is constant nightime traffic and drunken revellers.
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  • Stayed July 2014, traveled with family
    • Value
    • Service
Helpful?
Thank marypatrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oisin M, Guest Relations Manager at The Abbey Hotel, responded to this review, July 18, 2014
Thank you for your review of The Abbey Hotel and the Market House Restaurant. We are very happy that your family and younger sister had a nice birthday meal. I will pass on your kind comments to all the members of staff.
Kindest Regards,
The Abbey Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Abbey Hotel

Property: The Abbey Hotel
Address: The Diamond Donegal | The Diamond, Donegal Town, Ireland
Phone Number:
Location: Ireland > County Donegal > Donegal Town
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Donegal Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Abbey Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Perfectly located in the Heart of Donegal Town convenient for all local amenities an ideal base for touring the stunning County Donegal. The Abbey Hotel is conveniently situated for beautiful coastal drives and main signature discovery points of the Wild Atlantic Way including the famous Slieve League. Seasonal nightly entertainment in The Bar, Free Car Parking, Complimantery Leisure Facilities (in our sister Hotel the Central next door), Disabled Access. Our award winning Market House Restaurant has 5 Star recommendations on TripAdvisor and nominated for many Restaurant awards. ... more   less 
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Also Known As:
The Abbey Hotel Donegal Town
Abbey Hotel Donegal

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