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“Abbey hotel Donegal”
Review of The Abbey Hotel

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The Abbey Hotel
Ranked #6 of 7 Hotels in Donegal Town
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Abbey hotel Donegal”
Reviewed December 13, 2013

We have just returned from a " Turkey & Tinsel" break at this hotel. The hotel itself was very nice, warm, welcoming and clean with friendly staff and well appointed rooms, it's situation in Donegal is excellent being very central to this lovely town.
However for Turkey & Tinsel we expected the usual Christmassy experience, the only concession, except for a cheap cracker on the table, was a "Christmas" dinner on the second night which was almost indelible and on the whole the food was what let the place down. Breakfast was good always freh and hot but the evening meals left a lot to be desired, there were only two choices for each course and only ever potato plus one other vegetable, the soup was the same three nights running; one or two meals were okay ie shepherds pie, Irish stew, and pork with onion gravy, all the other meals were almost unacceptable, the Christmas turkey meal being the worst. Also no tea or coffee was offered after the meal.
We felt that being in a coach party we were treated as second class citizens because we saw notices advertising the Hotel as a World Class Restaurant, and saw menus for bar meals that looked far superior to what we were offered.
We know that coach parties do get a slightly different menu from the A la Carte but we did not expect such a low standard as we recieved.

Room Tip: 339/340 were both good with a lovely view of the Christmas decorations in the Diamond.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Veronica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Longview, Texas
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 21, 2013

This is great hotel I had a great room with a lovely view. The service I got in the bar was very good. I would stay here again if am ever in Donegal . Parking is a bit of pain but it pain every where in Ireland. My breakfast was aldo excellent

Room Tip: GEt room over looking the river
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank ThermosMeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 25, 2013
Dear Sir/Madam,
We are delighted that you enjoyed your stay and meals in our Hotel. Thank you very much for taking the time to write your review. We look forward to welcoming you back in the future. Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magherafelt, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 17, 2013

Had a few drinks here and was a good atmosphere. Great place for a night out with the locals. Seems to be quite a young crowd and had loads of Country and Western singers. Had Derek Ryan who was great too see! Good night

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank raidy836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 25, 2013
Dear Sir/Madam,
Thank you very much for your recent review. We are delighted you had a good night whilst out in here in The Abbey Hotel. We have live music every weekend and run select Country Weekends with all the Big bands. People travel from near and far to attend these. We hope you will get the opportunity to come back again.
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Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 15, 2013

A group of us spent one evening at the Abbey in late August. The staff are exactly what you would expect from people in Donegal, charming and helpful.

We ate in the hotel restaurant. All the food was excellent and the waiting were friendly and efficient.

Our rooms were by the river. Lovely views and fresh air. Clean.

Reception staff are very efficient and accommodating. One of our party could not make it, and the bed was removed from the bill with no fuss.

Overall, a great stay and i will be back.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank pmd1138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 25, 2013
Dear Sir

On behalf of us all here we sincerely thank you for taking the time to share the experience which you and your friends had here. Thank you for reference to our staff, food, bedrooms, etc. We pride ourselves in good customer service and attention to detail. We are delighted that everything was to your satisfaction, and look forward to your return visit to The Abbey Hotel. Kind Regards
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Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 8, 2013

Stayed for two days in October 2013. Staff was excellent , beds comfortable, bar staff great and food was also very good. We were with a large group and they were able to meet all our needs. I would love to go back to Donegal Town and would stay here again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank perky518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 14, 2013
Dear Sir,
Thank you very much for your recent review and thank you for all comments received, our team of staff are dedicated to ensuring our guests have a good time. We hope you will get the opportunity of returning to Donegal and staying here again with us. Best Wishes
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Limavady, Northern Ireland, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 4, 2013

the staff made us welcome when we arrived, the room was great overlooking the river,we had a great dinner ,the music was brilliant , the breakfast was good also ,no complaints ,thank you 10/10 it looks as if i did not write enough words to describe the abbey hotel what more can i say the bed was clean ,clean towels was clean , there was tea and coffee in the room

Room Tip: 10/10 pick the back room next river
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dog172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 6, 2013
Dear Margaret & William,
Thank you very much for your review. We are delighted that you enjoyed your stay here with us and that everything was to your satisfaction. Thank you for sharing your experience with other people. We look forward to welcoming you back to the Abbey Hotel in the future.
Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
2 reviews
Reviewed November 2, 2013

we the above group were made very more than welcome by all the staff,One of our members said it was best hotel ever,food great spacious rooms for wheelchair users ,the use of the gym and swimming pool next door at the central hotel was very handy

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela21014, Manager at The Abbey Hotel, responded to this review, November 6, 2013
Dear Margaret,
Thank you and St. Finlough’s Friends of the Disabled Group very much for choosing The Abbey Hotel for your break away. We are thrilled to know that you all had a good time here with us. We look forward to your return and getting to meet you all again.
Kind Regards to everyone.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Abbey Hotel

Property: The Abbey Hotel
Address: The Diamond Donegal | The Diamond, Donegal Town, Ireland
Phone Number:
Location: Ireland > County Donegal > Donegal Town
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Donegal Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Abbey Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Perfectly located in the Heart of Donegal Town convenient for all local amenities an ideal base for touring the stunning County Donegal. The Abbey Hotel is conveniently situated for beautiful coastal drives and main signature discovery points of the Wild Atlantic Way including the famous Slieve League. Seasonal nightly entertainment in The Bar, Free Car Parking, Complimantery Leisure Facilities (in our sister Hotel the Central next door), Disabled Access. Our award winning Market House Restaurant has 5 Star recommendations on TripAdvisor and nominated for many Restaurant awards. ... more   less 
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Also Known As:
The Abbey Hotel Donegal Town
Abbey Hotel Donegal

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