On Wednesday 13th August last my sister-in-law, husband and I spent a lovely day touring South West Donegal. Having visited Sliabh League, Glencolmcille, Rosbeg, Narin and Portnoo, we made our way back via Glenties to Donegal town arriving there around 6.00 pm. We strolled around the town for about 45 minutes before making our way to the Olde Castle Bar for something to eat. We were shown to our table and placed our order. We enjoyed a lovely meal and drinks and sometime after 8.00 pm my husband visited the bathroom and on his way back decided to pay the bill. My sister-in-law and I stayed at the table as we had not finished our drinks and we were deep in conversation when a male member of staff came up to our table. He said "he's up there paying the bill was everything alright" to which we replied "yes". He then said "we are badly stuck for a table" and proceeded to clear our table and separated the two tables which left my sister-in-law sitting in limbo with her drink in her hand. We were absolutely flabbergasted at his attitude and we were left with no option but to finish our drinks standing up while at the same time trying to put on our jackets. My husband still had some of his drink to finish as he intended to come back to the table. We proceeded to walk up the floor to the bar and were met by another staff member who asked us if everything was OK. He obviously knew by the look of utter disbelief on our faces that it was not. He followed us to the bar where my husband was paying the bill and asked us again if everything was alright to which we replied it was not and recounted what had just happened. He apologised profusely to us and said it should not have happened. At this stage our evening was ruined so no apology would put it right and all we wanted to do was to get out of the place. Needless to say we will not be in a hurry back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.