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“Excellent Service, great for a relaxing weekend in Cork”

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Cork International Hotel
Ranked #3 of 23 Hotels in Cork
Certificate of Excellence
GreenLeadersBronze level
Limerick
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Service, great for a relaxing weekend in Cork”
Reviewed October 13, 2008

I booked a weekend break here through the SuperValu promotion - two nights accommodation with breakfast and one evening meal. We arrived late on Friday evening and enjoyed a light snack in the bar. Reception staff were very friendly and efficient on check in/out. I loved the unconventional decor throughout the hotel - a pleasant change from the normally nice-but-plain looks of other four star hotels. The room we had was spacious with a double and single bed, good TV and workspace. The temperature control was also a welcome feature since hotel rooms, I find, tend to be on the warm side. The bathroom was great: very clean, underfloor heating, lovely bath and shower combo. The restaurant meal was excellent, I had catch-of-the-day sea bass with potato and leak and ratatouille, my partner had a juicy and tender steak. Overall an excellent experience, I would definitely go again and would recommend to anyone staying in the area.

  • Liked — Happy with everything
  • Disliked — n/a
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BatinaHat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, General Manager at Cork International Hotel, responded to this review, October 15, 2008
Dear Guest,

Thank You for taking the time to write your review. I am delighted you enjoyed your stay and thought so highly of the rooms and restaurant food. I have passed on your positive comments on to all the staff and Management.

I hope to welcome you back to The Cork International Airport Hotel soon.

Best Regards,
Patrick Hanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cork Ireland
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed October 7, 2008

I have to say that all the other reviewers are indeed correct to compliment this hotel on its abstract and quirky style.
Yes the waterfall style illuminated wash hand basins in the loo's
are indeed unusual and impressive, as are the aircraft themed rooms and features.
However 26 euro for two very average sandwiches and two coffees served in the bar on wobbly tables was not at all impressive, neither was three members of staff walking past us while we were looking for menus particularly good.

We recently stayed at Hayfield Manor, where the food and service were exceptional and are absolutely gobsmacked to see that this hotel is rated above Hayfield Manor on Trip advisor. Has the world gone mad.

  • Liked — super stylish loo's
  • Disliked — service and value of food
  • Stayed October 2008, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank goju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, October 10, 2008
Dear Goju,

Thank you for taking the time to give us your feedback. I would like to apologize for your experience. The bar service is an area we are generally very happy with however obviously on this occasion we let ourselves down. We have recently made some personnel changes in this area and have had a period of adjustment. Our new menus have just been issued in the past week to very positive reviews and the team in the bar has a new person managing that area. I am 100% confident that should you return that your experience would be significantly better. If you wish I would be delighted to discuss this with you further and get any further comments you may have.

Please feel free to contact me directly at any time.

Regards,

Patrick Hanley,

General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 3, 2008

Ok looking at the reviews others have written about this hotel, it seems that nearly everyone had the same experience as myself. I loved the hotel. We stayed in a business class room, it was comfortable and spacious and had 2 bathrooms! The floors in the bathroom were heated and the power shower was amazing. I was sorry we weren't staying for more than one night.

I was disappointed with only one part of my stay. We had an early flight the following morning and so had to avail of the early bird breakfast before 7am. It was very poor and when we arrived plenty of other people had already been there before us so there was hardly anything left. No milk, only enough orange juice there for one person, luke warm tea and a few pastries.

I would definitely recommend this hotel but if you have an early morning flight I would suggest you book a room only rate and have your breakfast at the airport after you check in.

  • Liked — The room was gorgeous!
  • Disliked — The breakfast for early risers
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mov_Cork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, October 7, 2008
Dear Guest,

Thank you for your kind comments about the hotel and for taking the time to write this review. I am sorry to hear that our early morning breakfast did not meet your expectations. We find this unacceptable and I have addressed this issue with our overnight team please be assured improvements have been made in that area.

I do hope to see you back soon at the hotel so you yourself can see the positive results of your feedback.

Warmest Regards,

Patrick Hanley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 29, 2008

We booked this hotel on the strength of reviews of TripAdvisor and can only say they are so right. In fact, our experience far exceeded expectations. From the moment you pick up the videophone at the airport you know you are getting super added value for your money. We booked this for 149 pounds through Expedia for 2 nights, business class and for us it was the bargain of the year! Hotel coach picks up and drops off at airport on demand. No waiting around for us, although you can walk there in a couple of minutes if no heavy luggage. From the moment you enter the reception and look around you know you are in for an exceptional stay. The surroundings, as has been pointed out in other reviews, is funky and stylish with eye catching design details everywhere you look. The room was outstanding. We were initially put in a standard room, which was fabulous. When we pointed out to reception we had in fact booked business, they couldn't have been more helpful. The receptionist actually took our coats and baggage from us and carried them herself to our business class room! When we saw that room we were delighted. Really roomy, supersize flatscreen TV with loads of channels, luxurious fittings and furnishings, extra comfy beds and pillows like clouds! They also had two shower rooms and underfloor heating. Newspapers were provided in a little hessian bag outside our door each morning ready for us to take down to breakfast, which we found delicious and very filling (especially the pastries, mmmm). Again the attention to little details is apparent here in touches such as the juices being decanted into funky little hotel logo'd bottles. We visited the bar both night and found the atmosphere pleasant (they had a pianist on one night) and the drinks prices reasonable. We ate at the bar on night and I must be honest and say that the is the one aspect which we found less than top notch. We had eaten at a fabulous restaurant in Cork the previous evening so I suppose in a way we were making a comparison which is unfair as it is at the end of the day bar food. We had fish chowder to start with which was delicious, but our steaks came without pannini as stated on the menu but a baquette instead, had no mushrooms as stated and the wedges were bog standard frozen. Worse though was that we were not asked how we liked our steaks (always a bad sign in my experience) and they came dripping blood into the baguette and the one wilted piece of lettuce underneath!. In defence though, they did provide a mean pepper sauce when asked which was not on the menu. Not too bad but we'd expect more at the price we paid (13 euros from memory) All in all though, a fabulous stay at one of the best hotels we have stayed in. Exceptional value.

  • Liked — everything!
  • Disliked — food in bar not so great
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DinkyDavros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, October 1, 2008
Dear Guest,

Thank you for all your positive comments about the Hotel and the service. I am delighted you enjoyed your stay here with us and thought so highly of the Hotel. I am sorry however that your experience in the Bar did not exceed your expectations; generally speaking we don’t encounter this issue however we have discussed this with our team and are focusing on this area. All customer feedback is invaluable to us here at The Cork International Airport hotel as it can only help us to improve our level of service for all guests.

I do look forward to welcoming you back soon to the Cork International Airport Hotel.

Best Regards,
Patrick Hanley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 18, 2008

This is a REALLY REALLY good hotel to stay in. The interior is cool and funky, very modern but not uncomfortably so like so many other hotels are. Even with its wacky design and weird furniture, the hotel is still warm and inviting. Staff are friendly. Rooms are large and comfortable with plasma tv's and a big comfy bed. Overall I think this is an excellent hotel, the only downside is that it is located at the airport, in saying that it is only about 15 mins form the city centre so it does offer an ideal base for exploring Cork and at a more reasonable price than most city centre locations.I didn't try the food or anything so I cannot comment on that but I would not hesitate recommending this hotel to anyone on a quick break to Cork. Enjoy!!

  • Liked — Its unusual and different to most mundane airport hotels
  • Disliked — Nothing
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank rosieIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, October 1, 2008
Dear Guest,

Many thanks for your positive comments I am delighted you enjoyed your stay and I hope to see you back here with us soon.

Warmest Regards,

Patrick Hanley
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 15, 2008

easy to get to, cheap,fabulous room, funky decor all clean and stylish. Comfy beds and nice helpful staff, I wasn't too keen on the hot breakfast though, it seemed to be low fat, dry and rather tasteless but the cold ham was good and crucially the coffee was fine! Recommended, I,m planning another trip as soon as I can find the time.

  • Liked — Bar area, restaurant,room quality
  • Disliked — fried breakfaST NEEDS FAT to fry!
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank F100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, September 20, 2008
Dear Guest,

Thank You for taking the time to write your review. I am delighted you enjoyed your stay and thought so highly of the Hotel decor and staff. In regards to the Breakfast your comments have been passed to the Restaurant Manager directly to investigate further.

We look forward to welcoming you back to Cork in the near future.

Best Regards,
Patrick Hanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 8, 2008

Superb location, right beside the airport, this is probably the best airport hotel I have stayed it. The room was excellent and the service was very friendly. Will stay there again.

  • Liked — Funkiness of the decor
  • Disliked — Nothing
  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Alan Adrienne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelname, Hotel Manager at Cork International Hotel, responded to this review, September 20, 2008
Dear Guest,

Thank you for all your positive comments and feedback. I am delighted you enjoyed your stay with us.

I hope to see you back soon at The Cork International Airport Hotel.

Best Regards,
Patrick Hanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cork International Hotel

Property: Cork International Hotel
Address: Cork International Hotel 9 Saint Patrick's Hill | Cork Airport Buisness Park, Cork, Ireland
Location: Ireland > Province of Munster > County Cork > Cork
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Cork
#3 Family Hotel in Cork
#3 Romantic Hotel in Cork
#3 Luxury Hotel in Cork
#3 Business Hotel in Cork
#4 Green Hotel in Cork
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cork International Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Cork International Airport Hotel

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