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“Great Hotel”
5 of 5 bubbles Review of The River Lee

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The River Lee
Ranked #2 of 23 Hotels in Cork
Certificate of Excellence
chester,
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great Hotel”
Reviewed January 31, 2014

just returned from a stay at the River Lee.. a gem of a hotel. service was second to none,, rooms immaculate, location perfect, would highly recommend this place for both business and pleasure.
The breakfast was perfection

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tat16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 5, 2014
Dear tat16,

Thank you for taking the time to share your thoughts of your recent stay at The River Lee Hotel Cork. I am delighted to read you enjoyed your stay with us. We have a fantastic location here in the city only a 10 minute walk into the heart of Cork City centre where you will find amazing shops, bars and restaurants. We are also within walking distance of some of Cork's premier attractions such as Cork City Gaol, St Finbarr's Cathedral and of course the wonderful English Market.

I do hope I have the pleasure in welcoming you back to the hotel in the not too distant future.

Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,313 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (635)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 30, 2014

Lovely hotel. Weather wet and windy can imagine lovely in spring/summer as its on the river. As in other reviews the staff were really nice and helpful including the main booking centre who assisted me with room change e-mails responded to quickly and politely by Didi. Close to to town centre and cathedral. Spa was really nice as was the whole experience at this hotel.

Room Tip: Ask for a room on the river ours had large floor to ceiling window nice views over town.
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YMc221345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 5, 2014
Dear YMc221345,

Many thanks for taking the time to share such lovely comments of your recent stay with us. I am delighted to read that you enjoyed your stay with us. Our team here at the hotel are our best asset. We have such a wonderful and friendly team that will do their utmost to ensure that each guest has a memorable and enjoyable stay with us. I have passed on all of your comments to them and they were thrilled to receive them!

I do hope I have the pleasure in welcoming you back to the hotel in the not too distant future.

Kindest Regards,
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 28, 2014

Really nice hotel. Clean, modern with helpful and efficient staff. But...no sheets on the bed just a light duvet. Had an empty duvet cover put on top of the duvet on my second night which made no sense. The room got cold at night and no extra blankets were in the press. Another problem I had was the air conditioner unit in my room sounded like an open fridge all night. I mentioned it to the night manager on my first night and was told maintenance would fix it, but had the same noisy problem for my second night. I was offered a different room on the first night (at about 1am. But after a long drive and upcoming early morning meetings I couldn't face moving everything and took their word that it'd be fixed for the next night.

Really nice hotel, but not to sleep in.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NaFianna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, January 30, 2014
Dear NaFianna,
Many thanks for taking the time to share your thoughts of you recent stay with us.
I am glad to read you felt the hotel was really clean and modern however I am very disappointed to read you did not sleep well! We pride ourselves on ensuring that guests have a luxurious and relaxing case however I am saddened to read this was not the case for your stay. I would be very grateful if you could contact me to discuss your stay in further detail at ruairi_oconnor@doylecollection.com

I do hope I have the opportunity to welcome you back to the hotel in the not too distant future.

Kindest Regards,
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 28, 2014

The best service of any hotel I've experienced in a long time - every single employee we encountered could not have been more helpful or obliging. Good choice of breakfasts, good bar, comfortable bed and convenient parking.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seamus2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, January 30, 2014
Dear Seamus2910,

Thank you for taking the time to share such lovely comments of your recent stay with us.
I am delighted to read you had a great stay with us. I am thrilled to see it was one of the best experience you have had in while within a hotel. Our team here at the hotel are one of our best assets. We strive to ensure that each guest has a memorable and enjoyable stay with us and I am delighted to read you had a wonderful stay with us.

I do hope I have the pleasure of welcoming you back to the hotel in the not too distant future.

Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
limerick
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 27, 2014

Escape spa at the River Lee hotel is an experience I shall never forget ! after working on a painting project in the city I was advised to go in for a massage & " relax the tension " the mangeress Sharon took the treatment & within minutes I was totaly at ease.I really can,t say enough for the lovely surroundings & the whole experience of the treatments I received.The next time I am in the Cork region I will absolutley be visiting the Escape Spa again,good work ladies keep it up

Stayed January 2014, traveled on business
Helpful?
2 Thank eamonLimerick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, January 30, 2014
Dear eamonnLimerick,

Thank you for taking the time to share such a wonderful review of your recent stay with us. I am delighted to read you had a fabulous time. Escape Spa is a wonderful part of the hotel. Sharon and her team have a wonderful array of treatments available for guests to choose from which will undoubtedly leave guests feeling relaxed and pampered at the end of their treatments. I have passed on your comments to them and they were thrilled to receive them!

I do hope I have the opportunity to welcome you back to the hotel in the not too distant future.

Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 27, 2014

I stayed at the River Lee Sat 25th Jan '14 and cannot speak highly enough about this hotel. Its in a great location, Has easy access to hotel car park, friendly staff, excellent food and a breakfast with such a variety. I have stayed here a few times and will be back.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank lucky1166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, January 30, 2014
Dear lucky1166,

Many thanks for taking the time to share such lovely thoughts of your recent stay with us. I am thrilled to read you had a great stay with us. We have a wonderful location here in the city only a 10 minute walk into the heart of the city where you will find some amazing shops, bars & restaurants. We are also within walking distance of some of Cork's wonderful attractions such as Cork City Gaol, St Finbarr's Cathedral and Crawford Art Gallery.

I do hope I have the pleasure of welcoming you back to the hotel in the not too distant future.

Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
2 reviews
Reviewed January 26, 2014

There is nothing I could fault about this hotel which is unusual for someone who stays in hotels all the time and gets used to finding issues. From the moment we arrived everything was seamless and the staff were more than willing to accommodate any extra requests. It's ideally situated so is only a short walk to the city centre.I'd highly recommend this for a weekend away.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cora F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, January 30, 2014
Dear Cora F,

Many thanks for taking the time to share such lovely thoughts of your recent stay at the hotel recently. I am thrilled to read that you enjoyed your stay with us. We do our utmost to ensure that all of our guests requests are granted. It is very important to us that guests have a great stay with us!

I do hope I have the pleasure in welcoming you back to the hotel in the not too distant future.

Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The River Lee

Property: The River Lee
Address: Western Road, Cork, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cork
#2 Family Hotel in Cork
#2 Spa Hotel in Cork
#2 Romantic Hotel in Cork
#2 Luxury Hotel in Cork
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The River Lee 4*
Number of rooms: 182
Official Description (provided by the hotel):
The River Lee is the perfect vantage point in the historic quarter and from which to savour all that the city has to offer. The hotel is a superb four-star hotel with a range of facilities and amenities that are second to none. From our superb NRG fitness centre and magnificent Vanilla Browns Spa to the culinary delights of our Weir Bistro and the conviviality of our friendly, local bar, you'll find it all at The River Lee. Truly, The River Lee is the ultimate choice for all that is Cork. ... more   less 
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Also Known As:
Jurys Hotel Cork
Cork Jurys Hotel

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