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“Very comfortable stay even though only on a brief business stopover.” 4 of 5 bubbles
Review of The River Lee

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The River Lee
Ranked #2 of 23 Hotels in Cork
Certificate of Excellence
Dublin, Ireland
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very comfortable stay even though only on a brief business stopover.”
4 of 5 bubbles Reviewed February 19, 2013 via mobile

Good quality. Dinner excellent, dessert was spectacular. Delighted this place is on the company approved list.
Will have to try gym next time.
Minor irritations; Q for breakfast and Q for taxis but they cleared within a few minutes.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank imurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to share such lovely comments from your recent stay at The River Lee Hotel Cork.
I am delighted to see that you had a very comfortable stay with us. I have passed on your lovely comments to all of our staff and also to Shane O'Sullivan our Executive Chef who was delighted that you enjoyed your meal here in the hotel. Shane has devised the menu for both our bar &bistro using only local produce to ensure the freshest dishes are served to all of our guests.
I do hope we get the chance to welcome you and your family back to our hotel in the near future.
We love to hear when guests are coming back to stay with us so why not keep in touch with us on Facebook!
Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,282 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (630)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Waterford, Ireland
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed February 18, 2013 via mobile

Just back from an overnight stay in this hotel. Check in was a little messy because of confusion caused by a third party website. Hotel was spotless..rooms were really well equipped and clean as a whistle. Loved the shower and the fact the bathroom had a separate bathtub. We ordered food from the bar but had to sit and eat in the foyer. This wasn't a problem though as we has a 2 year old with us and didn't fancy disturbing other quests. Breakfast was excellent with all tastes catered for.
Over all..a top class hotel that we will definitely visit again.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andyobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to post your kind review here on TripAdvisor.
Our breakfast here in the hotel is quite special as it boasts a huge variety from nuts and cereals to fresh fruit, smoothies and of course the wonderful hot buffet!! And if that isn't enough you can always try our made to order pancakes or perhaps an omelette!
I would be delighted to welcome you back to our hotel again in the near future.
Why not stay in touch with us on Facebook!! We love to hear when guests are coming to stay with us again.
Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

We booked in for the Valentines Package which was a 2 night stay in the deluxe rooms on the 5th floor. Dinner one eve, breakfast, 20% off at the spa and a bottle of wine and chocs in room.

We were very impressed with the hotel and would return,

I loved the nespresso machine in the 5th floor rooms and use of the executive room which had free juices. tea coffee fruit papers etc.
The breakfast was excellent, smoothies, loads of fresh fruit , juices, breads croissants etc and a cooked breakfast area. Yum.
Used the pool and sauna steam room etc but were very crowded and was not impressed with a grumpy staff member who was very unfriendly when I came in but did redeem herself by kicking some kids ouf of the jacuzzi
Staff were excellent, was very impressed with the waiting staff in the restaurant who offered to change my starter when i wasnt sure if i had made the right choice after it arrived
Our room was lovely and cleaned each day to a very high standard.
Another great perk is the free parking which hotels like the clarion do not offer. Its only a ten minute walk into town and you pass great restaurants and bars along the way.

Room Tip: 5th floor deluxe
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CiarraiIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to share your lovely thoughts on Tripadvisor in regards to your recent stay in The River Lee Hotel Cork.
I am delighted to read that you had a fabulous stay with us and you had the opportunity to avail of one of our Executive Rooms on our 5th Floor. All of these rooms have king size beds with bathrobes and slippers and also Nespresso machine in each room. Guests also have access to the Executive Lounge where there are complimentary tea/coffee, juices and pastries served throughout the day.
I was delighted to read your comments on our staff. We here at the hotel strive top ensure that each guest has a very comfortable and memorable stay with us.
I do hope I have the pleasure of welcoming you back to the hotel again in the near future.
We love to hear from guests who are due to stay again so why not keep in touch with us on Facebook!!
Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterford, Ireland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

Last stayed in The River Lee hotel 16th Dec 2012, family break pre-Christmas. Picked this hotel for it's location & facilities, as a failily we like to be able to park up & walk into city centre or just hang around & use hotel facilities, which are excellent - Pool, bar foood etc.
Only one issue last stay, the bar was busy, after we had food, we left with out drinks to relax in the lobby area, but as we approached a vacant couch a member of staff arrived to tell us it was "reserved" as the bar was full & promptly put a sign on it. When I said we have just left a table for 4 in the bar area, I got no response, just left us standing with our drinks & 2 tired kids.
Did complain in writing, waiting for update !!

Room Tip: If bar is busy, finish your drinks there if you have a seat/table, may not get a seat in lobby
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  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank LiamO32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to share your thoughts on your recent stay at The River Lee Hotel Cork.
I am glad to see that you enjoyed your stay with us. We are only 7 minute walk from St.Patrick Street and easily accessible to a lot of the main attractions in Cork such as The English Market, Crawford Art Gallery and The Lewis Glucksman Gallery to name but a few.
My sincerest apologies for the issue that you had with one of our staff members. We here at the hotel pride ourselves on our customer service standards so I am quite disappointed we did not meet all of our very high standards.If you would like to contact me directly at r_oconnor@doylecollection.com, I would be more than happy to discuss this matter further with you.
I do hope I have the pleasure of welcoming you and your family back to the hotel in the near future.
Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tipperary
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

yes i know i've reviewed this hotel before but it has been a while. we stayed overnight on a valentines package. it was fantastic value at just 199 per couple for executive room b and b wine and chocs in room, 5 course meal and late check out plus 20% off spa treatments the room was lovely and dinner on sat night amazing. had breakfast on sunday morning and went back to bed with the sunday papers and coffees very relaxing . couldn't fault it and cant wait to come back

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank manningTipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to share your wonderful comments on your recent stay at The River Lee Hotel.
We are always delighted to read reviews from guests who have stayed before and have once again enjoyed your stay with us. I am delighted to see that you had the opportunity to avail of one of our many fabulous packages which vary from dinner, bed & breakfast packages to packages, which would include family passes to Fota Wildlife Park and also to Rumleys Family Farm.
I do hope I have the opportunity to welcome you back to the hotel again in the near future.
We love to hear from guests when they are due to stay with us again so why not keep in touch on Facebook!
Kindest Regards
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cowbridge, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 15, 2013 via mobile

Good location overlooking the river and much of the City. Clean and well spec'd rooms with a superb gym which probably one of the best at any hotel I have stated in. Breakfast too was very high quality and the staff service was swift and reliable... :-)

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear James,
Thank you for taking the time to share such wonderful comments on your recent stay on Tripadvisor.
I am thrilled to see that you had a great stay with us and that you had the time to use our Leisure Centre during your stay. NRG gym has a fantastic range of equipment that is complimentary use for guests while staying in the hotel. They also do daily classes including Spinning and Zumba classes for guests to avail of. If you prefer, they also have a very relaxing Sauna, Jacuzzi and Steam Room and also a 22 meter Swimming Pool.
I do hope I have the pleasure in welcoming you back to the hotel in the near future.
Why not keep in touch with us on Facebook where you will find great offers and competitions for the hotel.
Kindest Regards
Ruairi O' Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 14, 2013

We had a 4 day break here. From the time we arrived and were greeted by a very friendly Deirdre we felt that things were going to be good. And we were not disappointed. The staff in the bar/lounge were attentive at all times. The breakfasts each day were a delight, well what I had which was mainly cereal and fruit and continental. My husband was slightly disappointed that the cooked breakfasts from the buffet bar were not piping hot but this was only minor fault. My young sons were very impressed with everything, expecially the swimming pool though I was conscious of not interrupting the routine of regular members using the pool, sometimes it was busy but we tried to go away from rush times. The standard of cleaning was excellent each day in our room.
It's about a 15 minute walk to the city centre. Overall a great stay and I would love to come back.

Room Tip: If you have the windows open in the rooms at the back of the hotel, you may be woken by the delliver...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andi4265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this review, February 22, 2013
Dear Guest,
Thank you for taking the time to share your views of The River Lee Hotel on Tripadvisor. I am delighted to see that you enjoyed your stay here with us while you were visiting Cork.
I was delighted to read your comments on our breakfast. We here at the hotel pride ourselves on setting all our guests up for a wonderful day with a full breakfast. There is such an amazing range available from fresh fruit, pastries, smoothies, fresh fish and of course the wonderful hot buffet.
I do hope I have the pleasure in welcoming you back to the hotel again in the near future.
We love to hear when guests are coming to visit us again so why not stay in touch with us on Facebook where you will find great offers and competitions.
Kindest Regards,
Ruairi O'Connor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The River Lee

Property: The River Lee
Address: Western Road, Cork, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cork
#2 Family Hotel in Cork
#2 Luxury Hotel in Cork
#2 Romantic Hotel in Cork
#2 Spa Hotel in Cork
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The River Lee 4*
Number of rooms: 182
Official Description (provided by the hotel):
The River Lee is the perfect vantage point in the historic quarter and from which to savour all that the city has to offer. The hotel is a superb four-star hotel with a range of facilities and amenities that are second to none. From our superb NRG fitness centre and magnificent Vanilla Browns Spa to the culinary delights of our Weir Bistro and the conviviality of our friendly, local bar, you'll find it all at The River Lee. Truly, The River Lee is the ultimate choice for all that is Cork. ... more   less 
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Also Known As:
Jurys Hotel Cork
Cork Jurys Hotel

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