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“Good hotel with great bar and swimming pool”
Review of The River Lee

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The River Lee
Ranked #2 of 23 Hotels in Cork
Certificate of Excellence
Reviewed January 9, 2013

We got a great deal through bookings .com for this hotel which was far by the lowest price, lower than direct from the hotel, though they guarantee to be the cheapest.

The rooms are typical new business style with modest furnishings, bed was good and reasonable linen provided, we were in the basic room. Strange, the mini bar was not actually a fridge, however ice was freely available on every floor.

Decent sized swimming pool, with a good gym and modest sauna and steam rooms. Though on New Years Day, there were no towels....

The bar area is really nicely done, we had the bar food, typical hotel pricing but food was better than expected.Did not use the breakfast as would have put on too much weight...

As others have commented, staff were great.

  • Stayed: January 2013, traveled with friends
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Thank Need_Sunshine66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 10, 2013

Dear Guest,
Thank you for taking the time to post your kind review here on TripAdvisor.
We were delighted to read you loved our hotel and had a great time here with us while you were visiting Cork. Your comprehensive comments are appreciated and we are always thankful to receive the comments.
Why not keep in touch with us on Facebook where you will see some fabulous deals and competitions running for the hotel!
We look forward to welcoming you back again soon.
Kindest Regards
Ruairi O'Connor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,676 - 2,682 of 3,638 reviews

Reviewed January 8, 2013

A travel agent had booked this hotel for us and we didn't know what to expect but after reading the reviews on tripadvisor I was hopeful. The hotel was a short distance walk from the center of town but we enjoyed the quietness of it. The hotel was very clean and chic, not to mention we were pleased with the size of the room. Our breakfast was included the next morning and it was delicious. We were very pleased with the hotel and highly recommend it.

  • Stayed: December 2012, traveled with friends
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1  Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 9, 2013

Dear Guest,
Thank you for your kind review here on TripAdvisor. Your comprehensive comments are appreciated and we are always thankful to receive the compliments.
We are renowned here at the River Lee Hotel for our breakfast as we have quite a variety of fresh fruit, yoghurts, pastries and boasts a wide range of hot dishes for breakfast.
Why not keep in touch with us on Facebook as we love to hear from previous guests and when they are staying with us again.
Kindest Regards
Ruairi O'Connor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

If you are planning to come to Cork and need a hotel, the best that you can do is to come to this hotel, that is very well located,

You can do a lot of things in Cork walking from the hotel.

The restaurant / bar is very good and the room service is also very good.

The personnel of the hotel has an excelllent attitude and they always try to help.

Great rooms with a view, wifi free, nice baths, great tv with movie options, even a CD player in the room.

Great SPA, pool and gym.

  • Stayed: January 2013, traveled solo
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2  Thank OctavioAguilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 10, 2013

Dear Guest,
Thank you for taking the time to share your views of The River Lee Hotel on Tripadvisor. I am delighted to see that you enjoyed your stay here with us while you were visiting Cork.
Your comprehensive comments are appreciated and we are always thankful to receive the compliments. Our team is proud of the service and experience they provide to our guests.
We are delighted you loved the hotel and Cork as there is so much to do here in the city and we are in walking distance of The English Market, Cork City Gaol, St. Finbarr's Cathedral and many more historical points of the city.
We love to hear from our guests so why not stay in touch on Facebook where you will find great deals & offers for the hotel.
We look forward to welcoming you back to the hotel again in the near future.
Kindest Regards
Ruairi O'Connor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

My partner and I stayed here for one night at the end of December 2012 after we had travelled down from the cliffs of moher. I'm Australian so I wanted to see a bit of Ireland while we were there visiting my partner's family. We chose this hotel based on tripadvisor reviews and it met expectations. The room was nice, the pillows weren't the most comfortable though. The bar was busy the night we were there so we sat out near reception which was fine. We ate some starters there which weren't great value for money. Breakfast in the restaurant was a lovely buffet, plenty to choose from, so I would recommend including the breakfast with your booking.

Stayed: December 2012, traveled as a couple
1  Thank Kaylee726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 9, 2013

Dear Guest,
Thank you for sharing your feedback on your recent stay at The River Lee Hotel Cork.
I am delighted to see that you had a lovely stay with us.
I look forward to welcoming you back to the hotel in the very near future.
We would be delighted for you to join us on Facebook where you will find details of great deals and competitions!
Kindest Regards,
Ruairi O'Connor
General Manager

Kindest Regards,
Ruairi O'Connor
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

We went to the Restaurant for New Years. Our expectations were not great as previous experience of restaurants on New Years Eve was of staff understandable wanting to go home but we were very nicely surprised by the night. The flood was very good and the service was first class. One could not have hoped for better . The entertainment in the bar was good and the service great. The waiter Joe could not have been more helpfull.

  • Stayed: December 2012, traveled as a couple
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1  Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

Room:
Grand room with a lovely comfortable bed, but our room was only setup for 1 person (only one set of towels in the room ), even though we had booked months in advance, and were staying two nights. There were no bath robes in the room either.
We brought a few drinks back to the room one night and after the room was 'cleaned' the dirty glasses were still in the room, they were not removed the second night either.
There was one light in the corner of the room which could only be turned on/off by climbing over a chair, and without it, the room was left quite dark, annoying when trying to turn off lights from the bed.
There were only two power sockets available in the room, and neither were near the bedside lockers, so I couldn't use a device while charging on the bed.

Bar:
Lovely bar with a nice pint of Murphys, but I ordered a steak sandwich which was awful, and a complete rip off. My girlfriend had a lovely crab and prawn salad and sandwich though, so I was just unlucky.

Gym:
Very nice gym, but it's not run by the hotel.

Overall we were very disappointed and would be unlikely to stay again.

  • Stayed: January 2013
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1  Thank BenHse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 9, 2013

Dear Guest,
Thank you for taking the time to post your thoughts on Tripadvisor about your recent stay at The River Lee Hotel Cork.
I am very disappointed to read your thoughts on your stay. I have passed on your comments to Mary Guilford our Accommodation Manager who will follow up on the quality in your room. We have a wonderful Executive Floor here at the hotel which boasts very comfortable king size beds, bathrobes, slippers, nespresso machine and also access into our Executive Lounge where you can avail of complimentary tea/ coffee, juices and pastries which are all served throughout the day.
I do hope I have the opportunity to welcome you back to the hotel again in the near future.
Kindest Regards
Ruairi O'Connor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

We stayed in this hotel as a family in two inter-connecting rooms, and loved it. It has all the stuff you expect (free wifi, free parking etc.) and a lot of stuff you don't ( a hot towel on arrival after a long journey, a free cup of cocoa in the bar to acclimatise etc.)

We didn't eat in the hotel (apart from breakfast). The breakfast bar is superb with everything you could wish for.

The hotel has an impressive swimming pool and gym.

It is across the street from Cafe Paradiso, one of Ireland's best vegetarian restaurants (and worth a visit even with confirmed meat-eaters among the group - the trick is not to mention that it is a vegetarian restaurant until they are halfway through the main course and they will never have noticed!)

Every review of his hotel will tell you how great the staff are and it's true - friendly, helpful, they take the sting out of a business trip and make a family break even more relaxing!

I gave this review a Very Good for kids activities because of the pool. It does not have a kids club.

This hotel is well situated for business in Cork, has a spa with treatments for couples and has the pool to amuse the kids.

Room Tip: There is an executive floor, but also the corner rooms on each floor are very spacious with large wi...
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruairi O, General Manager at The River Lee, responded to this reviewResponded January 9, 2013

Dear Paul D,
Thank you for taking the time to express your comments of your stay here at The River Lee Hotel. I am delighted to read such lovely comments about our fine hotel.
I was thrilled to see that you and your family had a lovely stay and that you found the hotel so child friendly. We love to welcome back all of our guests including the young ones who are great fun to have around the hotel.
Thank you for the lovely comments on our breakfast. We have such a great selection from nuts and cereals, fresh fruits, smoothies and of course the hot buffet!
I do hope we get the chance to welcome you and your family back to our hotel in the near future.
If you would like to join us on Facebook you will find a great deal of competitions and special offers coming up for the near future.
Kindest Regards,
Ruairi O'Connor,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The River Lee

Address: Western Road, Cork, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cork
#2 Romantic Hotel in Cork
#2 Luxury Hotel in Cork
#2 Family Hotel in Cork
#2 Spa Hotel in Cork
Price Range: $154 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The River Lee 4*
Number of rooms: 182
Official Description (provided by the hotel):
The River Lee is the perfect vantage point in the historic quarter and from which to savour all that the city has to offer. The hotel is a superb four-star hotel with a range of facilities and amenities that are second to none. From our superb NRG fitness centre and magnificent Vanilla Browns Spa to the culinary delights of our Weir Bistro and the conviviality of our friendly, local bar, you'll find it all at The River Lee. Truly, The River Lee is the ultimate choice for all that is Cork. ... more   less 
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Also Known As:
Jurys Hotel Cork
Cork Jurys Hotel

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