It was certainly a very nice hotel, we checked in a little early which didnt seem to be a problem.
When we arrived back in the evening, we decided to go for a jacuzzi and use the steam room. We'd been looking forward to this after our week around Ireland.
Sadly the jacuzzi was really cold, so we tried to call reception - but the phone in the mini-gym was out of order. Anyway, we were very disappointed.
A called the one touch service from back in my room and spoke to Mary the duty manager. She confirmed there had been a problem with the boiler earlier but was assured that it would not effect the jacuzzi, she was very apologetic and invited us for some complimentary drinks in the bar.
At check out the next day, I was told our stay was complimentary due to the problem with the jacuzzi. I was stunned, never before have I had this happen.
A superb hotel with great policies and friendly staff, well done Mary!
- Official Description (provided by the hotel):
- Located at Cork International Airport, we make travel easy for both business and leisure travelers. Experience the convenience of our 24-hr courtesy shuttle that connects the hotel to the Airport. Enjoy free high-speed Wifi in our 80 modern bedrooms. Olivo Restaurant & Bar welcomes guests with all day casual dining. Guests who stay at the hotel enjoy free parking. Up-to-date technology and spacious meeting rooms combine to make the perfect environment for business conferences. ... more less
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- Also Known As:
- Radisson Blu Hotel, Cork Airport Hotel Cork
- Radisson Cork
- Cork Radisson