I have the privilege of travelling broadly and staying in many hotels around the world both in "chain" and "boutique" hotels. I have only recently taken to reviewing and I find Hayfield Manor one of the most difficult Hotels to describe (and always have done). I can relate to all the recent reviews published both positive and critical. I personally love its quirky, slightly eccentric (Irish?) nature. From the moment you arrive you have a conversation with the concierge (whether you want one or not) and the reception tries to be informal at a leather desk (but it is unusual). The rooms are clean and pleasant but they and the fabric of the hotel (windows) in the older part of the hotel do as many reviewers have commented on require an upgrade in the near future. The Spa is great and the exercise room bearable (small) but both are showing signs of tiredness.
I have stayed in the hotel several times over the years and will stay it again since I enjoy its quirkiness, and yet it probably is not a true 5* hotel. Somewhere the balance of efficiency and service is not yet quite right and it probably has just too many activities going on in its relatively compact reception/lounge/bistro/restaurant area, although it does try extremely hard on the service level. It also successfully adresses problems promptly if they are drawn to their attention.
(I will write a seperate review of the resturants). Clearly the Hotel is very popular with the local community but this does create a local rhythm e.g. no real opportunity for a relaxed aperitif prior to dinner in a managed fashion (unless you want to sit in a busy Bistro of course). This local approach may not always translate for an experienced traveller.
Haven written the above review I should add that for this trip I was able to have my wife with me for the weekend and she loved the hotel so thats probably all that counts.
My advice to fellow travellers is to keep an open mind and enjoy the hotel for what it is.
- Official Description (provided by the hotel):
- Located alongside the historic University College Cork, Hayfield Manor is set on a backdrop of two-acre of beautiful mature gardens and is just a pleasant stroll to the heart of Cork city. The charming coastal towns of Kinsale and Cobh and the world famous Blarney Castle are a short and scenic journey from the hotel. Residents of Hayfield Manor experience true Irish hospitality with staff dedicated to providing individual & memorable service along with every modern comfort. Spacious bedrooms have been individually designed with elegant marble bathrooms and relaxation space. Residents enjoy exclusive access to The Beautique Spa. The hotel offers two award-winning and distinctive restaurants: Orchids Restaurant specializes in fine Irish cuisine served with great sophistication and the vibrant Perrotts Bistro features Mediterranean and worldwide specialties. No stay in Cork would be complete without sampling the cuisine and levels of service that have earned Hayfield Manor a raft of accolades and titles including the Conde Nast Traveler Gold List, Hotel & Catering 5 Star Hotel of the Year, Georgina Campbell's Ireland Hotel of the Year, Irish Golf Hotel of the Year, AA Irish Hotel of the Year as well as an RAC Gold Ribbon Award for Excellence. ... more less
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- Also Known As:
- Hayfield Manor Cork
- Hotel Hayfield Manor