On a positive note the vast majority of the staff were very nice and helpful. Our reservation was mixed up but was quickly sorted out at reception when we were checking in.
The bar food was hit and miss! Generally they seemed to be understaffed most nights as it was often hard to get anyone's attention to take orders or pay the bill as they were running around so much. they seemed a bit disorganised, getting food orders mixed up and arriving to tables looking confused! We were staying on business for a week and ate in the bar almost every night for convenience, One night it would be OK, the next awful and so on... seemed very inconsistent and the menu was uninspiring!
The bathroom in my room was in dire need of refurbishment. "Almond" coloured 70's style suite, terrible shower and not too clean either! (grubby toilet roll holder, scuffs on the side of the bath panel, shower head hanging off the wall... I could go on)
Reading lights and table lamp in bedroom didn't work and the bed was hard, but the rest of the room was ok, except for the cracked walls, chipped paintwork and stained carpet. and of course the constant noise of the lift. Often would see piles of breakfast trays on the floor by the lift for more than 24hrs, where housekeeping obviously dumped them for someone else to sort out. My advice... spend the extra few euro to stay at the Rochestown Park, it's a far superior hotel, it actually deserves it's four stars!
- Official Description (provided by the hotel):
- Set in sylvan terraced grounds just 3km from the city centre and 11km from Cork Airport. With over 100 guest rooms, superb cuisine, versatile conference facilities, fully equipped leisure facility & exceptional service the Clayton Hotel Silver Springs has everything you need to make your stay as comfortable & enjoyable as possible. ... more less
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- Also Known As:
- Silver Springs Moran Cork
- Hotel Silver Springs Moran
- Silver Springs Hotel Cork