a group of 8 of us dined here on a strong recommendation of a work colleague. the menu on line looked great so we booked. it was our first visit to the hotel.
when we arrived the car park was very full. we had a drink in the bar first. we finally found the restaurant after a bit of searching. nobody was there to greet and seat us as is usual. we made our way through the restaurant to a room at the back.
we were seated and given our menus. the table was a big old table which was poorly dressed with one cloth half covering it. the menu was completely different to the one on the web site. it was much shorter, offering chilli con cairne and sliced sirloin, and was quite brief in its offering. we enquired for the a la carte menu but were told that was the menu. it had changed dramatically. if we were in town we would have left the restaurant but we had to stay.
we seemed to be waiting about twenty minutes to order. the order was taken on an A4 refill pad which made us feel that this waiter didn't seem confident with our order. we also ordered wine.
after another twenty minutes our starters arrived. i had "tempura of cod". there were about 6 or 7 pieces accompanied by a large salad offering on the plate. the "tempura" was soggy and very overcooked. it was far too large and wasteful. the white, NZ, wine was warm on arrival. the waiter said that's how it should be! i asked him for a colder one but he said it wasn't possible. i asked for an ice bucket instead.
the other starters were not too great either with my guests. i ordered main course "rib eye beef". what arrived was certainly not a steak.. it seemed more like a slice off a carvery joint. it was gristly and not very tasty. it took over five minutes for our sides to arrive as there was only one waiter looking after us. it seemed as if the kitchen was so far away. nobody checked us during our mains or to top up wines. all in all a poor main course.
i ordered panacotta for dessert. it was rather tasteless. one of our group asked for ice cream with his apple crumble which never arrived. another asked for decaf coffee, to be told they didn't have it! another never got her espresso.
the bill came to €315. i paid by VISA but the waiter could not use the visa machine properly. i had to void his original mistaken transaction and put the correct one through! he never asked if we enjoyed our meal or said thanks or good night!
this hotel has a great reputation as a wedding venue. obviously the restaurant is an afterthought.
it was over priced, poor menu, poor service and overall a very negative dining experience.
we will not return.
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