First of all, the good bits. The Leisure Centre is excellent - great pool, hot tub etc Ideal for families who are going to get good use out of such a facility. Food in the restaurant was lovely, although the atmosphere was a bit eery. Staff were, for the most part, very helpful and pleasant to deal with on a one-to-one basis. They were happy to switch our room on arrival as the first one we were offered was cramped and right beside the stairs. The only available alternative, which we accepted, was better, but not much. Decor was dated and scruffy. The single-glazed window had a permanent layer of condensation and a decaying frame that had seen better days. There was a very visible crack running along the ceiling. TV had no remote. Only two available power-points in the room. The bathroom: creaking toilet seat, dirty tiling and ancient, filthy shower head. Corridor outside was dank, gloomy and cold - there is a significant drop in the maintenance and condition of the place once you walk from the reception and lobby area to the accommodation block beyond. Heating worked sporadically: when we returned on our second day the room was freezing and had not been serviced. To be fair to the staff, they apologized and quickly provided us with an electric heater and fresh towels, soap etc. Free Wi-Fi, which we took to be a big selling point when we booked, was down until the day of our departure, which we found particularly frustrating. Overall, there seemed to be a generally lax "sure it'll do" vibe about the place, with the attention-to-detail that you should come to expect of any decent hotel lacking throughout. The girl at reception did offer us a discount on our bill when we reported some issues when checking out.
- Official Description (provided by the hotel):
- The 3 Star Auburn Lodge Hotel & Leisure Centre is one of the leading Ennis Hotels which is famed for its traditional music and warm hospitality. The rooms at the Auburn Lodge Hotel Ennis are furnished with your comfort in mind and offer some of the best hotel accommodation Clare has to offer. The River Lodge Health & Fitness Club includes a Swimming pool, Gymnasium, Jacuzzi, Steam Room, Sauna along with four Beauty Treatment rooms, and is one of the most modern leisure facilities in the West of Ireland. Diners can enjoy traditional or continental cuisine at the Oyster restaurant. Tailor Quigleys Bar serves food all day and at night you can often enjoy a music session with many of County Clare's well known musicians. The Auburn Lodge Hotel in Clare is an ideal base for touring Bunratty, th Burren, Aillwee Caves and the Cliffs of Moher (20 minutes). Convenient to all local golf courses including Lahinch Golf Links Course. Shannon International Airport is just 15km away. ... more less
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- Also Known As:
- Auburn Lodge Hotel And Leisure Centre
- Auburn Hotel Ennis