Like another review posted here recently I was given a smoking room even though I had not asked for one. It reeked of cigarette smoke. When I pointed this out to the lady at reception expecting it to be corrected immediately I was told there were no non-smoking rooms available. Assigning guests to smoking rooms in this day and age without their consent is unnaceptable. I notice the hotel respondes to some of these reviews and I hope they will undertake to stop this pratice immediately. Fortunately there was another smoking room available where the smell of smoke was hardly noticable, so I took that as I was with colleagues and moving hotel would have been very difficult.
In fairness apart from this black mark, the hotel was otherwise quite good. The room was comforable, the decor of the hotel was nice, and the staff were friendly and helpful, although some of the catering staff could have done with a little bit of training. One of them looked at me as if I had two horns when I asked for porridge made with only water, not milk, and it took a little persistence to get my way! However the food was good. The other little bugbear I had was the radio stations on the television i the bedroom . They only had Clare FM and 2FM - they described the latter as 'Ireland's national radio service.' Please get RTE radio ONe on your radio service! - Ireland's number one radio station and the one most likely to be wanted by your Irish guests, and anyone with an interest in current affairs.
I would book this room to a friend but would warn them to specify non-smoking. Can only give an average rating this time due to the smoking room problem, which really annoyed me, although the hotel was very good in other ways.
- Official Description (provided by the hotel):
- The 4 Star Temple Gate Hotel welcomes you to a charming, family owned and managed Hotel in the heart of Ennis Town, Co. Clare. Offering the perfect location to explore the Wild Atlantic Way and the rugged West Coast of Ireland including The Cliffs of Moher. Temple Gate Hotel, Ennis offers a unique blend of warm hospitality and friendly service. Discreetly situated just off Ennis Town centre, a short walk through the warm glow of the Victorian lamps in the cobblestoned courtyard leads our guests to the heart of the historical and vibrant town of Ennis. ... more less
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- Also Known As:
- Temple Gate Ennis
- Hotel Temple Gate