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“A mismatch between cyber , and reality!”
Review of Kilmalid House

Kilmalid House
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Kilmalid House
Ranked #2 of 3 Dumbarton B&B and Inns
Surbiton
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A mismatch between cyber , and reality!”
Reviewed August 17, 2011

The website for the Kilmalid Guest House in Dumbarton promised a plethora of luxury. We were impressed by what seemed to be on offer. The reality was different. The room that we used was spartan, being without an en suite or a carpet. The tea/coffee facilities were a token number of the cheapest teabags (undrinkable), and a few instant coffee sachets, and milk. There was only one medium towel for each of us. The communal bathroom was across a draughty hall, and was clearly used by a number of guests. On the site, breakfast was presented as a veritable feast of fine cereals, muesili, Scottish porridge, haggis, black pudding, Scottish oat cakes, fine tea/coffee, and unlimited toast. In actuality, there was a trio of tired cereals, some orange juice, and the same tea/coffee as in the room. The cooked breakfast consisted of a fried egg, a small sausage, half a grilled tomatoe, and a piece of stale bread that had been fried. The toast seemed more limited in number than unlimited. When we telephoned to book the room, our credit details were taken down, but on payment we were asked to pay with cash. Overall, the website is clearly designed to be misleading. It suggests that the amenities, and meals are of a greater standard than that which is delivered. For £64 there should be a number of facilities that are considered standard.Kilmalid does not give either comfort or value for your money.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Maximilian Quen... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
    8
    2
    1
    3
    1
See reviews for
4
8
Solo
0
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
Toowoomba, Australia
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 12, 2011

The first impression of the B&B was untidy but with a bit of effort it could have been quite acceptable. The room was quite good and would have been better if a few small updates were made such as a new stool and jug. The host was friendly but felt he had to make conversation during breakfast. On comparing the tariff with other places I felt it should have been 65 instead of 70 pounds.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Christej_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worthing west sussex
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 29, 2011

no one there when we arrived, dirty water trickling out of taps so couldn't have a bath paint peeling off the ceiling in bathroom, beds so uncomfortable couldn't sleep curtains nearly falling down when you tried to close them. went into glasgow and came back to find no one in yet again. told off about dog weeing on the front lawn yet listed as dog freindly need i say more.

Room Tip: no best rooms
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank susie831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moragmuirhead, Owner at Kilmalid House, responded to this review, August 7, 2011
We are very sorry you did not enjoy your stay with us but I feel the main problem was the incident with your dog when I had to ask you not to allow you dog to foul (not only weeing) on the grass in front of my dining room window. Although you said you would pick up the pooh that was not really acceptable to me as I must consider my other guests and for this reason I will have to review taking dogs. Guests normally advise us if they are arriving before 3pm so I am very sorry that we were not at home when you arrived around 1.30pm. The bed you complained about is from Marks & Spencer - is top quality - and you are the first person to find it uncomfortable. The curtains and pole were purchased last year and are good quality. The en-suite is fairly new and very clean and spacious.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kilmalid House

Property: Kilmalid House
Address: 17 Glenpath, Dumbarton, Loch Lomond and The Trossachs National Park G82 2QL, Scotland
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > West Dunbartonshire > Dumbarton
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Dumbarton
Number of rooms: 3
Also Known As:
Kilmalid House Dumbarton, Scotland

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