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“Amazing customer service”

Di Maggio's - Hamilton
Ranked #48 of 122 Restaurants in Hamilton
Price range: $49 - $49
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Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Description: Our restaurant in Hamilton has a bright, warm and welcoming atmosphere and like all Di Maggio’s branches is very family-friendly. While colouring pads, puzzles and crayons keep the kids amused, the parents enjoy Di Maggio’s Hamilton for its regular cabaret dinners, which feature a three course dinner followed by live entertainment from some of Scotland’s best Tribute Acts. Our dedicated team in Hamilton pride themselves on serving home-cooked quality Italian cuisine in a family-friendly atmosphere that everyone can enjoy. The full Di Maggio’s Italian-American menu is on offer alongside great value lunch and pre-theatre deals, and there is also a full carry-out and delivery service available.
Reviewed December 15, 2013

We were greeted as soon as we arrived and were promptly shown to our seats. Our jackets were taken and which was a very good example of customer service. We were served by an amazing member of staff called Cara. She was attentive, polite and well mannered. It made our experience a very enjoyable one. We were also served by Hilary. Once again the service was amazing as she was attentive and polite at all times. We were very very impressed with the service in this restaurant and will definitely be coming back to eat here again!!

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1  Thank Tallulahbelle21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 - 214 of 304 reviews

Reviewed October 31, 2013 via mobile

Came to this restaurant with the family on a suggestion from friends as have never been to a Di Maggios before. Have heard mixed reviews about many of their restaurants but thankfully our experience at Di Maggios Hamilton was a good one. We were aknowledged and seated straightaway, the menu has tons to choose from and our food was to a reasonable standard. Service was warm and attentive but not overbearing and the restaurant itself is clean and inviting. The kids were happy too with their pizza and activity menus and have started collecting there Di Maggio dollars. All in all will return.

Thank Mikewolf77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Di Maggio's G, Social Media Assistant at Di Maggio's - Hamilton, responded to this reviewResponded November 12, 2013

Lovely to hear that your whole family enjoyed their recent Di Maggio's experience Mike, and we thank you for taking the time to write a review. It's great to read that you all enjoyed and continue to enjoy dining with us. We hope your children enjoy the prizes they collect with their Di Maggio's dollars. Thank you once again.

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Reviewed October 24, 2013

We visited just recently with family, food and service was very good, not one complaint between us!! Good value for money.

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Thank Valaraki1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Di Maggio's G, Social Media Assistant at Di Maggio's - Hamilton, responded to this reviewResponded November 12, 2013

Many thanks for your lovely words and review following your review visit to our Di Maggio's Hamilton Restaurant. We hope to welcome you all back again soon.

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Reviewed October 22, 2013 via mobile

Went for lunch, it was ok. Nothing to write home about, Bruschetta was really nice and fresh, however this was the best part of the meal, the pizza reminded me of something I would get from farm foods, wet and soggy, and not worth the money, Spanish fusilli pasta was ok, again nothing great, I had Louisiana chicken wings they were ok but I believe they were frozen as well, microwaved ting dinner, all in all wouldn't rush back,

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Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Di Maggio's G, Social Media Assistant at Di Maggio's - Hamilton, responded to this reviewResponded November 12, 2013

Thank you for your review Jim. Sorry to hear that you felt our food was not up to the standard you had expected. Our staff are always on hand to ensure that our customers are enjoying their meal and should there be any issues brought to our attention, we are more than happy to resolve these issues at the time, however without alerting our staff to these issues we are not able to help. Thank you for your feedback.

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Reviewed October 21, 2013 via mobile

Having dined in the East Kilbride Di Maggios was a bit apprehensive about going to the Hamilton branch as have never had a good experience in the East Kilbride restaurant. Friends wanted to meet us in Hamilton so decided to make the effort and was pleasely suprised. Food, although by no means fine dining, was tasty and plentiful with tons to choose from on both a la carte menu and the set menus. Staff were very friendly and attentive and excelled in making the whole experience a good one. Restaurant is nice and clean inside and in my opinion you get value for money here, although the drinks are a bit pricey. Hamilton you have given me hope again in the Di Maggios brand where others in your chain have let me down.

1  Thank Nickyhob77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Di Maggio's G, Social Media Assistant at Di Maggio's - Hamilton, responded to this reviewResponded November 12, 2013

Thank you Nicky for your lovely words. We're really pleased to read that you thoroughly enjoyed dining with us in our Hamilton restaurant and we do hope that you will continue to dine with us in our other restaurants too. Thank you once again.

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