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“Functional but no more”

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Holiday Inn Express Hamilton
Ranked #1 of 4 Hotels in Hamilton
london
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Functional but no more”
Reviewed July 26, 2010

I stayed her at the end of July it was my first visit to a Holiday Inn Express and I was surprised at just how basic the rooms were They were scrupulously clean however which is more than can be said for the breakfast area. I was unable to find a table that had been cleaned after the previous use so had to sit amongst crumbs and debris for the adequate breakfast provided.I could find no staff member to assist
It would have been helpful for staff to mention that car parking fees applied from 7.30 in the morning if like me you fogot to read the conditions
Overall I probably would not return -there were lots of noisy and inconsiderate guests which in a poorly soundproofed building did not aid a good nights sleep.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dansoph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, September 22, 2010
Thank you for the feedback on your recent stay with us. The Holiday Inn Express brand aims to provide just what you need when you are away from home, and whilst your positive comments about the cleanliness are appreciated, you have indicated that there were other aspects of your stay that could have improved.

The popularity of our complimentary breakfast offering, which now has the hot items, can make for challenges in terms of keeping the area just as we would like it, however, we shall endeavour to work that bit better.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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SW Scotland
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 1, 2010

I often stay Holiday Inn Express as I find them good value and generally better quality than other budget brands.
Stayed here one night on business. Room very spacious, clean and as usual good quality shower.
Check in and bar staff very pleasant. Check out girl was very sweet. Bar prices and quality reasonable and breakfast usual adequate standard.
Tom Tom not best at getting me there. Locals helped.
Hamilton has a surprisingly nice old centre just around the corner from the rear of the hotel. Very nice architecture and a good indian restaraunt within walking distance.
This hotel exceeded my expectations and outshone non express holiday inns I have stayed in elsewhere in the uk. Cost was £59 per room/night. I booked the day before and they were full the night I stayed.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Loskie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, July 15, 2010
Thank you for taking the time to comment upon the hotel and we were glad to read that you enjoyed your stay - see you the next time you are in the area!
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Dorset
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 23, 2010

The location of the hotel is splendid and even with there being no actual hotel parking, there was no problem parking in the public car park within the 'free hours'. Rooms were excellent, much better than the average Premier or Travel Lodge and the bedding was first class. The complimentary breakfast was very acceptable and as good as you would find anywhere. The only down side for us was noise into the early hours but the hotel could not be responsible for badly behaved guests. We would certainly stay there again if required.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GranDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, July 15, 2010
Glad you and the family had a great time with us - the larger rooms are certainly a bonus as is the inclusive breakfast.
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St. Neots, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2010

Hotel was in a convenient location, on the outskirts of Hamilton. Car parking next door, which was free after 6pm and until noon during the day. Staff very pleasant and helpful. Room was clean, modern and comfortable.
Buffet breakfast not so great as they were quite busy and didn't have time to restock the various food items or wipe the tables down. This could have been much better with some more staff on hand.
Probably would return if I was in the area, providing I got a discount deal.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
1 Thank matt_b50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, July 15, 2010
The hotel always looks to offer good value for money and we all love a deal, so let us know the next time you are in the area.
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Scotland
Level Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed June 2, 2010

Stayed here for 1 night & had a great stay. The room was lovely & clean & the bed was comfy. The room had tea & coffee making facilities. Its in a great location, not far from Wishaw General ( where we were visiting family members ). There is loads of shops about aswell. Our breakfast was good, especially the cooked breakfast, all you can eat buffet is a great. Would recommed this chain of hotel over Premier Inns as the price for room included breakfast. Would definatley stay again if we were ever in the area.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JKARLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, July 15, 2010
Thank you for your kind words about the hotel, we certainly do try to offer a friendly service that compliments the other attributes of the hotel. Hope to see you again at some point in the future.
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UK
Level Contributor
172 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed May 31, 2010

Fairly standard fair in a nice clean, modern hotel in the centre of town with plenty to see and do right round the corner. Parking is in the nearby public carparks and wasn't a problem, but instructions on the website about parking would have been really helpful. Noisy TV from the interconnecting room, but no other problems apart from that

  • Stayed May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MayesTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, July 15, 2010
It was good to read that you had a pleasant stay with us, hopefully we can do limit that noise for you on a future stay.
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Ayrshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 15, 2010

After a longer stay than originally planned, I have to really thank the proprietors and staff at the Holiday Inn Express in Hamilton. The staff were exceptionally helpful, friendly and non-judgemental. The whole team, from the Manager to reception staff to housekeeping staff made us feel welcome and safe from Day One. I had often passed the Holiday Inn Express before staying there and thought it looked like a characterless building – just like any other travel lodge – I was wrong. Our rooms were spacious, always very clean and the free wi-fi on the ground floor was a godsend when dealing with insurance companies and contractors. As far as noise is concerned – apart from a few doors closing loudly between 7 – 8pm, we heard very little. Breakfast was better than expected – the standard is usually a cold buffet. Sausages, beans and scrambled egg as well as a wide selection of cereals, toasts and jams were the usual fare at breakfast - although we waited with baited breath every morning in expectation for the brilliant bacon!
I can’t thank the HI Express enough for making us so welcome. Having stayed in a few awful places for business as a single female traveller and feeling quite vulnerable…..I wouldn’t hesitate in recommending this hotel to any of my colleagues travelling to the Hamilton area. Thanks again HI Express Hamilton

Stayed April 2010, traveled on business
Helpful?
Thank Davros69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, May 23, 2010
Thank you for your feedback. It was great to read your positive comments about your recent stay with us, especially after seeing that our modern design was a bit off-putting to you initially!

The aim of the hotel staff is always to provide a warm, friendly yet professional level of service and your remarks would indicate that we managed to achieve this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hamilton

Property: Holiday Inn Express Hamilton
Address: Express By Holiday Inn Keith Street, Hamilton ML3 7BL, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hamilton 3*
Number of rooms: 104
Official Description (provided by the hotel):
Holiday Inn Express Hamilton has a tremendously convenient location and is ideal for both business and leisure guests alike. Free Wi-Fi is available throughout the hotel and the inclusive breakfast offers continental items with some hot options. The hotel is situated in Hamilton town centre and has free parking available adjacent to the hotel, as well as offering a selection of attractions within walking distance of the hotel. The hotel is only two minutes drive away from the M74 and M8 with Scotland's great cities within easy reach. Glasgow is only 20 minutes away, Edinburgh 50 minutes and Stirling an hour. Holiday Inn Express Hamilton is near Glasgow and is handily positioned for Hamilton International Technology Park as well as Strathclyde Business Park. If you are looking for some leisure activities, then we are only minutes away from Strathclyde Country Park. The hotel is well located for Scotland s three international airports: Glasgow, Prestwick and Edinburgh. Glasgow is only 23 miles away on the motorways and Prestwick can be reached in about 45 minutes, while Edinburgh is approximately 50 minutes. In the hotel we have a fantastic, bright, spacious Great Room which offers you a chance to relax, chill out, use the Wifi, have a drink from the bar, or even just meet up with some colleagues. If you wish a private meeting, we have a selection of three meeting rooms all with floor to ceiling windows and air conditioning. ... more   less 
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Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Holiday Inn Express Hamilton Scotland

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