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“Brief but pleasant stay” 4 of 5 bubbles
Review of Holiday Inn Express Hamilton

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Holiday Inn Express Hamilton
Ranked #1 of 4 Hotels in Hamilton
Northwich, United Kingdom
Level Contributor
3 reviews
“Brief but pleasant stay”
4 of 5 bubbles Reviewed February 18, 2014

We booked through laterooms a couple of weeks before our trip for a reasonable price.
I had called on day of arrival to mention that due to weather we may be a late arrival and the lady I spoke to was really pleasant and friendly.
We ended up arriving at 11pm, were pleasantly surprised that the car park (think it is the cinema's car park) was free. Bar was still open so we managed to get a drink in after a long drive. Drinks prices were reasonable.
The room was very comfortable and clean. Although our stay was brief, the room and location were ideal.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jess J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, February 21, 2014
Hi Jess

Thank you for giving us the feedback on your (brief) time with us - glad to read that you did enjoy your time with us and hopefully a future visit will be a bit longer!

Kind Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • English first
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English first
north west UK
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

Check in very good and help full,up to room,granddaughter said a double bed for me and a double for you and nanna, she was over the moon.A nice time in Hamilton and supper, a couple of drinks at the bar. Next morning an all you could eat breakfast ;-) very. FULL..so we will come back. So Thank you To All The Staff♥

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wiggy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, February 21, 2014
Hi Wiggy

Thanks for taking the time to give us your feedback on the weekend you had with us, it was great to see that you all had a super time with us and thanks also for mentioning the staff, as we do like to know when we get it right!

We look forward to welcoming you back to the hotel in the not too distant future,

Kind Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 15, 2014

We were down for a wedding for one night so looked for somewhere that was reasonably priced and had parking. Expected it to be pretty average but we were pleasantly surprised. Reception staff were very friendly. Place was very clean. My one gripe was that the mattress protector had been melted and had sharp bits sticking up through the sheet. Made for an uncomfortable nights sleep.

Room Tip: High floor for a view
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carri-on
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, February 21, 2014
Thank you Carri for the feedback on your stay with us - it was good to read that we were able to provide you not only with a good weekend, but that we were above your expectations!

I will ensure that Jackie, our housekeeper, has all the mattress protectors checked and attended to and my apologies for that.

Kind Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire, England
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 8, 2014

We arrived in Hamilton on Saturday 25th January for a family party in Hamilton itself. We have not stayed in a Holiday Inn Express Hotel before and so didn't know what to expect. We arrived early around about 11am knowing the rooms would not be ready until 2pm but we went into reception and was greeted by a friendly member of staff and she said she would try her best to get us at least two rooms. The outcome was that she was able to get all three rooms for us. On going into the rooms we found them to be spacious, clean and tidy. Our room had everything we needed for an overnight stay. We all went down to the bar area which had comfortable seating and TV screen which the bar staff were very willing to let my partner and his Brother watch the Liverpool v Bournemouth game even though we were up in Scotland which they thought was very good. Whilst they were watching the game the ladies went out to the shops which were all close by. That evening the Hotel staff rang for a taxi for us which again was very helpful. At Breakfast time there was something for everyone and plenty to eat and drink. So overall, staff very helpful and polite, rooms were exactly what we needed and our stay was most enjoyable. We would definitely stay there again.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, February 11, 2014
Hi Tina

Thanks for the review on your recent stay with us - delighted that we were able to look after your party so well and hopefully we will see you again soon.

Kind Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 2, 2014 via mobile

I stayed here on business and I think I will stay again.
The hotel is similar to other HIX hotels staff were friendly rooms were comfortable with free wifi.
The hotel is located next to a retail park with a few places to eat and a vue cinema. Car parking in shopping centre is paid by hotel.
Only negative was could do with new tv's in rooms and I asked to be moved from my room because it had an adjoining room door and was very noisy because of this. The room I was given had been a smoking room and I had forgotten what a horrible stink old cigarette smoke leaves in a room.
Other than that was a decent hotel.

Stayed February 2014, traveled on business
Helpful?
Thank Joetraynor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, February 11, 2014
Thank you Joe for the feedback on your stay with us.

I was happy to read that you found the team here in Hamilton a friendly bunch, as we certainly aim to deliver a warm, open style of service behind the Holiday Inn Express brand.

The hotel is completely non smoking and I apologise if a room was not as fresh as it should have been, I will discuss this with Jacqui our housekeeper as we should be able to locate your room number.

In terms of the tv's, we are already well down the road with plans to replace the existing ones, as it was second on the list to getting the free WiFi throughout the hotel, and as you point out, that is now in place.



Regards

Mark Calpin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
150 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed January 28, 2014 via mobile

This is above average express inn with good parking and lots to do around. Cinema and restaurants within a walk. Rooms ok and clean. Food at nite ok and nice vat area. Parking is free if you enter details in reception in retail park. Can be interesting if you miss entry into car park as it's all one way everywhere

Stayed January 2014, traveled on business
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, January 29, 2014
Thank you Mark for the feedback on your stay with us.

The hotel's location is great and we are now able to offer discounted access to the Vue Cinema next door from Sunday to Thursday nights, so the next time you are up and want a break from emails, you can pop next door for a film!

In terms of directions in to the car park beside the hotel, it is a matter of aiming for the Vue Cinema building and parking in the car park in front of the cinema - we are in discussions with the council about improving the signage for ourselves and other businesses in the town.

Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 27, 2014

having stayed in a few holiday inn this one is spot on ,rooms lovely and clean,the staff on checking in were very nice and helpfull and were the same through out our stay ,breakfast was good ,something there to suit everyone i suppose you cant please everyone but for us it was nice and filling the only down side to this hotel is the TV in bedrooms badly need updating but other than this a lovely hotel.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anniewills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, January 28, 2014
Thanks Annie for the review of your weekend stay with us.

It is always nice to read about how much people enjoy the hotel, its location and the service provided by our team. In terms of the television sets, it is very much something that I am working on to resolve now that we have been able to get the free WiFi throughout the whole hotel.

Kind Regards

Mark Calpin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hamilton

Property: Holiday Inn Express Hamilton
Address: Express By Holiday Inn Keith Street, Hamilton ML3 7BL, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hamilton 3*
Number of rooms: 104
Official Description (provided by the hotel):
With FREE WiFi throughout whole hotel and completely non smoking, the Holiday Inn Express Hamilton, has a tremendously convenient location and is ideal for both business and leisure guests alike. The inclusive Breakfast is a Continental breakfast with some hot items makes good value even better! The hotel is located in Hamilton town centre, and has free parking available adjacent to the hotel, as well as offering a selection of attractions within walking distance of the hotel, and is only two minutes drive to the M74 and M8 with Scotland's great cities within easy reach. Glasgow is only 20 minutes away, Edinburgh 50 minutes and Stirling an hour. Holiday Inn Express Hamilton is near Glasgow and is handily positioned for Hamilton International Technology Park as well as Strathclyde Business Park. If you are looking for some leisure activities, then we are only minutes away from Strathclyde Country Park. The hotel is well located for Scotland s three international airports: Glasgow, Prestwick and Edinburgh. Glasgow is only 23 miles away on the motorways and Prestwick can be reached in about 45 minutes, while Edinburgh is approximately 50 minutes. In the hotel we have a fantastic, bright, spacious Great Room which offers you a chance to relax, chill out, use the Wifi, have a drink from the bar, or even just meet up with some colleagues. If you wish a private meeting, we have a selection of three meeting rooms all with floor to ceiling windows and air conditioning. ... more   less 
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Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Holiday Inn Express Hamilton Scotland

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