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“Good, clean hotel”

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Holiday Inn Express Hamilton
Ranked #1 of 4 Hotels in Hamilton
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Good, clean hotel”
Reviewed May 19, 2012

The hotel was good value, clean and well laid out. As is the norm with these hotels now, breakfast was a help yourself buffet. It would have been much better if there had been bacon with the hot items. Plus the toaster didnt work.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoggyGla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, May 21, 2012
Thank you for the review of your recent stay with us. It was good to read that you found the hotel to be good value as well as clean, which are things aspects we aim to deliver on at all times.

With regards to having bacon on in addition to the sausages, scrambled egg and beans, we are restricted in which items we provide due to our brand criteria, however, feedback such as your own does form a valuable part of the discussions that are had, so we may be able to change this in the future.

Thanks again for taking the time to get in touch,
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486 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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USA
Level Contributor
463 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed May 15, 2012

Spent a pleasant night at this hotel. Public areas were attractive - a nice full bar (which we didn't use). Plenty of convenient parking and a serious shopping centre next door. Rooms were standard Holiday Inn Express. Only two small lacking points, both of which can be easily fixed: (1) no WiFi in the rooms (no idea why this is) and (2) Breakfast area was pretty shabby - a little more attention to keep it sparkling would make it better.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlueHenFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, May 17, 2012
Thanks for the review of your stay with us, along with your observations, naturally we shall look to ensure the breakfast area is in tip top condition.

With regards to the WiFi, currently we do provide free WiFi in our public areas, and chargeable Wired connections in our bedrooms, however, I am in discussions about providing WiFi throughout the building by adopting some new technology and comments such as your own do provide valuable guest feedback on the matter.

Regards

Mark
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Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
Reviewed May 7, 2012

Once again i was very happy with the service i received... from the minute i arrived till the moment i left, the staff were pleasant and more than helpful. My daughter and i will stay again, hopefully soon! A massive thanks to all the staff in the hotel :)

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, May 10, 2012
Michael

Thank you for once again providing some feedback on your stay with us. It was good to read that we have been able to maintain a great level of service and positive comments such as your own do give us all another spring in our step.

We look forward to seeing your and your daughter back with us,

Mark
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penicuik
1 review
Reviewed April 20, 2012

I have stayed in this Holiday Inn quite a few times and the standard the staff keep is excellent. The dsabled room is spot on, one of the best I have been in, so well done Kate, Lisa, Lynsey, Louise and Mark Hartisun.

Room Tip: Talk to the staff with respect and explain what you need.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neil h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, April 23, 2012
Neil
Thanks for your kind words. The accessible rooms are often positively commented upon by wheelchair users, so it is nice to have it in a review also.

I will also pass on to the staff your compliments,

Mark
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Stoke-on-Trent
Level Contributor
164 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 6, 2012

We stayed on priorityClub points for the night and we found the staff very helpful and friendly. The rooms are clean.In the lobby area is free wifi. Drove round a few times on arrival as you can see it, but you just can't figure out how to park and get to it. Finally parked across the road (free is you have a disabled badge otherwise you pay). You can park in the retail park but if you do register you vehicle at reception otherwise you may find a nice suprise through the post !

Off now to Oban for a weeks Holiday ;-)

Room Tip: Were stayed in 211 - No problems of noise
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, April 16, 2012
Glad that you were able to take advantage of the Priority Club Rewards and stay with us for free, a good bonus that is available to all guests once they accumulate the points as you did.

The comments about our staff are very welcome indeed, and it is good to know that our guests find the service to be both helpful and friendly.

Sorry that you were unable to easily find the car park that our guests can use - we do have a video showing the drive in which we can gladly email if asked.

Mark
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Longford, Ireland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 28, 2012

Stayed here for 3 nights 23rd - 26th March 2012. On entering the hotel we were met by 2 reception staff, friendly, polite and cheery. Quick check in. Room was perfect on the 3rd floor (327) good size, clean and tidy.Breakfast food was good and there was plenty choice.
Nice Bar / Lounge area, prices good.
Overall the staff were polite, friendly and helpfull.
Room Clean, tidy, cleaners kept it spotless.
Will be back.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDH1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, April 16, 2012
Thank you for your comments on your recent stay with us - it is good to know that the staff provided you with a good welcome and the rest of your stay was also enjoyable.

Do say hello the next time you are in the hotel, as it is good to know you in person!

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 27, 2012

Have stayed a few time at this hotel on business, most recently in March 2012.

Very handy for the motorway. Staff are very friendly and helpful. Nice bar and dining area. Breakfast is above average, mostly continental but with some hot food (scrabled egg, sausages and baked beans). In the evening there is a bar menu with a small secltion of food, burgers, wraps, steak pie, etc.

Room are very clean and a decent size. Shower rather than a bath. Bit of dated TV in the room but apart from that it's fine.

Wifi is available in the lobby but not in your room.

Overall a good hotel, particularly for business travellers.

Room Tip: Some rooms have 2 twins and some have doubles, remember to ask if you have a preference.
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  • Stayed March 2012, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank UberSaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamilton, General Manager at Holiday Inn Express Hamilton, responded to this review, April 16, 2012
Thank you Ubersaint for taking the time to leave your feedback on the hotel - it is appreciated to get the input from our guests.

I am in discussions to get the tv's updated, although sometimes these things take longer than you would wish.

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hamilton

Property: Holiday Inn Express Hamilton
Address: Express By Holiday Inn Keith Street, Hamilton ML3 7BL, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hamilton 3*
Number of rooms: 104
Official Description (provided by the hotel):
Holiday Inn Express Hamilton has a tremendously convenient location and is ideal for both business and leisure guests alike. Free Wi-Fi is available throughout the hotel and the inclusive breakfast offers continental items with some hot options. The hotel is situated in Hamilton town centre and has free parking available adjacent to the hotel, as well as offering a selection of attractions within walking distance of the hotel. The hotel is only two minutes drive away from the M74 and M8 with Scotland's great cities within easy reach. Glasgow is only 20 minutes away, Edinburgh 50 minutes and Stirling an hour. Holiday Inn Express Hamilton is near Glasgow and is handily positioned for Hamilton International Technology Park as well as Strathclyde Business Park. If you are looking for some leisure activities, then we are only minutes away from Strathclyde Country Park. The hotel is well located for Scotland s three international airports: Glasgow, Prestwick and Edinburgh. Glasgow is only 23 miles away on the motorways and Prestwick can be reached in about 45 minutes, while Edinburgh is approximately 50 minutes. In the hotel we have a fantastic, bright, spacious Great Room which offers you a chance to relax, chill out, use the Wifi, have a drink from the bar, or even just meet up with some colleagues. If you wish a private meeting, we have a selection of three meeting rooms all with floor to ceiling windows and air conditioning. ... more   less 
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Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Holiday Inn Express Hamilton Scotland

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