We have visited costas on previous occasions with no complaints.
On this occasion we found the staff to be inattentive and too busy catching up with their regulars to bother with other customers.
Having made a reservation we were seated straight away, had specials explained to us and drinks ordered taken. Drinks arrived soon enough and food order taken. No complaint with the food and starters came out quite quick enough followed by mains.
Then it all went down hill..
No one came over to ask how our meals were or if we would like more drinks. Sat for 30mins with an empty glass, staff walking past and chatting with regulars. Took 20 mins after mains plates going away before dessert trolley came round. Then left for another 15 mins with dirty plates an still no offer of drink or coffees, eventually had to grab the female who I guess is in charge and ask for the bill, still not bothered to ask how our meal was...
Dare to say we won't be back in a hurry which is a shame as the food was lovely.
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