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“Lovely food with terrible service”
Review of Costas - CLOSED

Costas
Certificate of Excellence
Cuisines: Greek
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed July 12, 2013 via mobile

We have visited costas on previous occasions with no complaints.
On this occasion we found the staff to be inattentive and too busy catching up with their regulars to bother with other customers.
Having made a reservation we were seated straight away, had specials explained to us and drinks ordered taken. Drinks arrived soon enough and food order taken. No complaint with the food and starters came out quite quick enough followed by mains.
Then it all went down hill..
No one came over to ask how our meals were or if we would like more drinks. Sat for 30mins with an empty glass, staff walking past and chatting with regulars. Took 20 mins after mains plates going away before dessert trolley came round. Then left for another 15 mins with dirty plates an still no offer of drink or coffees, eventually had to grab the female who I guess is in charge and ask for the bill, still not bothered to ask how our meal was...
Dare to say we won't be back in a hurry which is a shame as the food was lovely.

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2  Thank Tracy7371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (195)
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153 - 157 of 195 reviews

Reviewed July 11, 2013

Have taken lunch here several times in last year .
The restaurant is spotlessly clean with great service.
The food is beautifully cooked and from a menu with good options.
Exceptional value.

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Thank Jomelco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Popped in with a colleague for dinner, being fair a bit apprehensive as it was the first time back for dinner fir a year or so.

I shouldn't of worried, I had a delightful Greek Salad for starterss, my colleague had the soup - carrot & ginger, both excellent. Mains, old favourite, Pork Aphelia and my colleague had the chicken in white creamy sauce, polished of with 2 puddings from a laden sweet trolley. All washed down with some Cypriot beer, not a bad meal for sub £40…

Excellent and very attentive service from Andi, as polite as ever. Well done Costas.

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Thank Scottex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

Went with a group of friends on a Saturday night and we all left with one impression - WOW!!!

We ordered a variety of seafood starters, some from the a la carte menu, some were on the specials list. Mussels, King Prawns, Crayfish, Scallops. All absolutely delightful, extremely fresh tasting, a variety of flavours and the most important thing with seafood, all cooked to absolute perfection.

We all had Chateau Briand as a main course. Much to our delight great big slices of the most perfect beef served up to us with onion rings and chips, all clearly made fresh. We also had some spinach and cabbage which was excellent.

At this stage we didn't think things could get much better, however crepe suzettes cooked at our table by the young blonde waitress. Incredible to see the true talent of people on display, and when she flambéed them the whole place was buzzing.

All in all great night and we will be back.

Thank Workanplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

Love visiting Hamilton to shop always have time for a latte.good to chill out after shopping with the kids.

Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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