I dont know where to start with this disaster of a hotel.
When we arrived the receptionist really didn't seem to understand what was happening. As we were on a late flight I can't decide if she was just old and doddery, tired or drunk. We were then given our keys and told we were in the Annex. This meant a walk outside and around the building towards an out building. At 1am this was horrific - the car park is badly lit and not tarmac'd. How we managed to get across without breaking something I'll never know.
The room itself was ok, on the surface it looked nice although it was rather dusty. However, the bed was horrific. It was like sleeping on a bed of nails. The room was warmed with an electric heater meaning if it was on you were too hot, off and it was too cold. The noise from outside was terrible and the lights above the bed didn't work. The bathroom was again, ok, although it could do with seeing some bleach and a good clean. The water pressure was shocking. What was most disappointing with this room was it has the potential to be stunning with just a bit of TLC and tidying (e.g. the bit in-between the fuse switch and on/off switch for electric shower hasn't been painted - the plastic covers have just been shoved on.
I wish I could say that breakfast was the saving grace, however, it really wasn't. Again, it had the potential to be amazing, but just failed. Miserably. We were lead to two tables which had been pushed together as the restaurant was full but they were both different sizes so you couldn't sit properly and then left (read totally ignored) for over 30 minutes. It seems that there was only one waitress on for the whole restaurant so it was unorganised chaos. We asked a few times for tea/coffee/cups etc. as although a lot was self service there were none out. All in all it took over 90 mins to order and eat 3 breakfasts which although nice were nothing to write home about. I have to say though I did really feel for the waitress as she did totally try her best, she was just let down by poor management.
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- Also Known As:
- Manor Park Prestwick
- Hotel Manor Park
- Manor Park Hotel Prestwick, Scotland