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“Great for kids, just don't order from cafe!”
Review of Kidz Play

Kidz Play
Ranked #1 of 8 things to do in Prestwick
Certificate of Excellence
Attraction details
Ayr, United Kingdom
Level Contributor
15 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Great for kids, just don't order from cafe!”
Reviewed October 14, 2012

Kids love the soft play area, however the cafe let's down the establishment, this is the second time we've been & they have messed up our order. First time we were given a free coffee & cake for the kids, & a free admission for the next time we came, so we thought we'd use our free admission today, & yet again our order was messed up. They need to get people who actually know what they are doing on the tills, & reduce their prices. £3.40 for chips cheese & coleslaw, & £1.95, for three fish fingers! Also would it really kill the staff to smile when they serve a customer?

Helpful?
1 Thank Krystina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
Kilmarnock, Scotland, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“friendly staff, but lack of baby changing”
Reviewed September 2, 2012

Went to kids play Prestwick for my daughters birthday (at her request)
The toilets look as they have just been done up and are nice, but apparently fathers can't change their babies.
There is NO seperate baby changing for fathers- it would be nice to have baby changing in the gents as well, or in the non-existant disabled toilets.
The girl serving was very polite and I wanted to tip her. I asked (looking at the tip bowl sitting ON the till) if the tips were shared or kept individaully only to be told that the management kept the tips. This I find poor.

Visited September 2012
Helpful?
1 Thank Connor_m_fluffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kidz P, Owner at Kidz Play, responded to this review, October 4, 2012
Thanks for your feedback .
Having recently purchased this business ( July 2011 ) we have modernised many areas of the business in the last 12 months . Unfortunately the less abled toilet was being modernised the week of your party . New baby changing facilities are available in both the newly refurbished ladies toilets and the less abled toilets available for mothers and fathers .
These renovation works will hopefully make everyones experience of Kidz Play more fun and enjoyable .
Regarding your comment on tips for our staff , this is totally untrue .
Since our ownership , every single penny given to our staff is shared between them every six months .
The owners have never , and will never do so in the future , taken tips given to any of our staff and the staff will confirm this .
I hope you do visit the centre again in the near future where I would be delighted to discuss any question you may have . Please feel free to contact me when you are next in .
Thanks
John Miller ( Owner )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestwick, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“great for children”
Reviewed August 31, 2012

Great place to take children to develop their large motor skills and develop their social skills. Toilet facilities are clean and well stocked. Security gates are in operation at all times. Freshly baked scones are to die for. Polite and helpful staff who are always cleaning equipment and checking for any defects. :-)

Visited June 2012
Helpful?
Thank flora l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
132 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
“Kids loved it”
Reviewed August 14, 2012

Both my children love Kidz Play. It's very open so easy to watch them. Good menu too for the adults.

Visited August 2012
Helpful?
Thank Felicity R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troon
1 review
“Very good place”
Reviewed August 12, 2012

Any weather, anytime, good food, mixed the soup in a blender free of charge for my wee one. Supervised, toilets clean, play area clean too

Visited April 2012
Helpful?
Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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