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“Excellent”

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Carlton Hotel Prestwick
Ranked #2 of 6 Hotels in Prestwick
Certificate of Excellence
larkhall
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent”
Reviewed February 5, 2014

Stayed overnight 30th January and was not disappointed. Room spotless and comforable lovely thick duvet . Restaurant food terrific and lovey atmosphere. Allstaff we met could not have been friendlier or more helpful creating a lovely overnight stay. We saw the carvery was busy to if passing through would be lovely for a lunch or early dinner and very reasonable. We stayed on a Groupon deal DBB and bottle wine of your choice in the room excellent value. Will definately be back and told friends and neighbours how impressed we were.

Room Tip: All rooms on ground floor so suitable for everyone and so well insulated you cannot even hear anyone...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thebuchanansLarkhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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651 reviews from our community

Traveler rating
    375
    199
    44
    20
    13
See reviews for
128
301
17
40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Ayr
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 3, 2014

Took my mum out for lunch midweek and was well impressed with menu, atmosphere, and staff. They even had a gluten free menu. Easy parking nearby. Function suite being used but bar restaurant ok even though busy. Prices reasonable too . Worth a visit
.

Stayed January 2014, traveled with family
Helpful?
Thank hilbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, February 28, 2014
Dear Guest

We are glad that you decided to bring your mother our for a little lunch in our restaurant. I am also pleased to hear that out staff met your standards. We really hope to see you back again.

Thank you for leaving a review

Warm Regards
R. Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridge of Weir, Scotland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 3, 2014 via mobile

My partner and l stayed at the Carlton on sat 1st of February. We had a wonderful time from beginning to end! Our room (111) was lovely and cosy and also spotless. Our £69 deal included wine on arrival and dinner bed and breakfast. Fantastic value for money. Food was lovely and all the staff were fantastic! Special mention for the barman Ross. We both had a fantastic night and a lovely breakfast in the morning. We will be back and will recommend to family and friends. A.mac.

Stayed February 2014, traveled as a couple
Helpful?
Thank Stornoway791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, February 28, 2014
Dear Guest

We are all very please that you enjoyed your overall experience at the Carlton Hotel. We strive to make sure that your food is well presented and tastes great, so in this case we are glad that we met your standards. Thank you for mentioning our barman Ross who is hardworking, chatty and won't shy away from any conversation.

We appreciate that you will be mentioning us to your family and friends and we hope that we will have the pleasure of looking after you again in the near future,

Many Thanks
R Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenock, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 2, 2014 via mobile

stayed here on a 5pm deal £69 for overnight stay dbb plus wine in room and we loved it. from arrival staff were really friendly at reception and also in bar..dinner was delicious, would recommend the lobster or steak both were great. bar prices were ok not too expensive for a hotel. there was a tribute act on so the hotel was quite busy. we actually managed to sit in the lounge and listen to the music from the tribute act which was really good.. we had a great day and night from start to finish and will be returning soon

Stayed February 2014, traveled as a couple
Helpful?
Thank shellylow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, February 28, 2014
Dear Shelly

Reading the headline "we will definitely be back" is always promising. We are so glad that you found our staff friendly (as you only get one first impression). We work hard on making sure that our food is of the highest standard so we are happy that you found it as such. The tributes have been really good for us over the past years and have proved to be very popular. You should come along to one.

We really look forward to seeing you again soon.

Many Thanks
R Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paisley, United Kingdom
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed February 1, 2014 via mobile

My husband and I had stayed overnight approx a year ago and had been impressed so we were happy to celebrate a joint family birthday at the carlton. I was a little nervous as I hoped it was as good as our 1st visit. I need not have worried. From the minute that we arrived the staff, food, rooms and service could not have been better. We ate in Logans and again were very impressed with the quality and variety. Desserts are amazing. The sundaes are huge, but delicious. After a comfortable nights sleep again we tucked into the tempting full scottish after fruit, cereal, toast. All was fresh and there was something for everyone. Overall the Carlton lived up to our expectations. We will return!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rem2226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, February 28, 2014
Dear Guest

Thank you so much for such a great review. I am please we made your stay so special (especially if it is a birthday stay) We like to think that we have a good variety of food on our menus so we can accommodate for a lot of personal tastes. (We are also impressed if anyone even finishes those sundaes). We always love to hear that someone has enjoyed their Carlton Experience especially if it is a return visit.

We look very much forward to looking after you again in the near future.

Many Thanks
R Kyle
Proprietor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 20, 2014

Stayed here overnight on the£69 DBB cannot fault the hotel or staff. Food was served in Logan's restaurant and was well presented and tasted just as good. We had a bailey's coffee in the bar and then retired to the room. Slept well and enjoyed a fantastic breakfast in the morning. Well done to all staff keep up the good work

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loraine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, January 22, 2014
Dear Loraine,

Thank you for taking the time to review your recent experience with us. Its great to read that you enjoyed all aspects of your stay. We hope to welcome you back again very soon.

Kind Regards,

R.Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helensburgh, United Kingdom
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 19, 2014

Once again another great stay at this hotel, stayed 2 nights on the 5pm deal and couldnt fault anything really. From the lovely food to the friendly staff, it is a great hotel for a wee break. We will be returning soon.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lanzarote040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, January 22, 2014
Thank you very much for not only staying with us 4 times but for also awarding us with a third 5/5 review. Its great to see that you are consistently happy with the service you receive and we will strive for another top rating on your next visit.

Kind Regards,

R.Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Prestwick

Property: Carlton Hotel Prestwick
Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Prestwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 
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Also Known As:
Carlton Hotel Prestwick Scotland

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