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“Great Hotel!”

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Carlton Hotel Prestwick
Ranked #2 of 6 Hotels in Prestwick
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Hotel!”
4 of 5 bubbles Reviewed December 29, 2013

Booked a wee overnight deal dbb plus wine and was not disappointed. Great customer service from Eoin at reception, recognised him from sister hotel, he is very helpful and professional at all times. The room we were given was lovely, spotlessly clean, huge big comfy bed, tea and all the other extras you expect. We had dinner at the hotel and although we were on a deal there was still a good choice of menu, food was lovely! Breakfast was made to order which was great, nice and fresh. Great choice of drinks from the bar and all the staff were very friendly. The hotel is on a main road in Prestwick but we did not find it noisy. There are some good tribute nights coming soon so think a wee trip down with the girls for a girlie night to enjoy some music and cocktails may be in order...... All in all a lovely wee place and we will certainly be back in future!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laineyloulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, December 30, 2013
Dear Guest,

Many thanks for leaving such a great review of your recent stay at the Carlton Hotel, Prestwick.

So nice to read such great feedback, delighted to hear how you enjoyed the deal and we hope to see you back again in the future.

Kind regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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635 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 29, 2013

Stayed here with my husband, as we were having dinner in Logans for my sister-in-laws birthday. Firstly, the room was spotless and very well presented, I had came away without my phone charger, and Alex in reception, charged it up for me. Only a little thing I know, but was nice of him to do it.
All the staff we met were very friendly and approachable, a great change from some other places we have stayed in.
The meal in Logans, was fantastic, very good choice on the menu, and the waiting staff were very knowledgeable.
Will sing the praises of this hotel to anyone coming to Prestwick!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shar0n1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, December 30, 2013
Dear Guest,

It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to Alex and the team at the Carlton Hotel.

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 25, 2013

Booked a groupon deal for my husbands birthday. The room was spotless, restaraunt was busy and the food was excellent . The staff very very friendly and helpful and chatted with us through the night, as we relaxed with a few drinks at the bar. All in all was a lovely hotel and we were very impressed because the deal on groupon was a bargin. Defo recommended to our friends and we will be returning in the near future because the deal is still running on various voucher sites.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claires037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, December 30, 2013
Dear Guest,

Many thanks for your lovely words regarding our hotel following your recent stay at the Carlton Hotel Prestwick. We are delighted that you enjoyed your time with us and our team really appreciate your comments and can't wait to see you again soon.

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed December 13, 2013

Booked this party night for work colleagues and was definitely not disappointed. Really bright looking hotel on entrance with red carpet arrival. A shot was offered free of charge nice touch. Was shown to our table not too near band. The menu was a great choice to suit all company I chose the pate which was tasty with a small salad with trimmings crusty bread main sirloin beaf melted in your mouth mashed pot veg piping hot sweet which I choose was lovely but too rich but did not go to waste as I did a swap. Coffee and mints . Tables cleared immediately pitchers and cocktails were available well priced. The group was excellent and some party games which you did not feel forced to join in. Fab night and final touch hot dog carriage giving free on departure. Toilets were kept clean throughout night excellent value for money and they do tribute nights too

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sandrawilliams711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, December 17, 2013
Dear Guest

Thank you for such a fantastic review of the Carlton Hotel, its reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests, I am delighted to hear how you enjoyed our Christmas Party Night!

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

My friend and I stayed here the night before our flight to the sun. My husband booked us a groupon deal of dinner B & B and bottle of wine for £79. Such a brilliant deal. The room was fab, beds v comfortable. Great shower. Room was a tad hot but I get that in hotels, very dificult to please everyone.
Dinner was so good, very generous portions all lovely and hot. Service attentive but not too much.
Breakfast was amazeballs - just what you need before going to Prestwick airport, really set us up for the long day ahead.
I was able to face time my little boy in the corridor so wifi in bedrooms would be welcome but I believe that is planned.
Great guy on reception, very helpful called us a taxi etc.

All in all a fab start to our holiday, looking forward to staying there again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vw26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, December 3, 2013
Dear Guest,

Many thanks for your lovely words regarding our hotel following your recent stay at the Carlton Hotel Prestwick . We are delighted that you enjoyed your time with us.

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 25, 2013

My husband and I were treated to an overnight stay with dinner as a special birthday treat from my daughter. As there was a wedding going on the same day/night we found the hotel very busy due to the carvery being used for this. When we arrived for dinner we were shown to high seats in the bar which I found quite uncomfortable and not what I expected for a hotel restaurant - more like being in a bar. The food however could not be faulted and the staff were very attentive. However when we returned to our room (106) the smell from the bathroom was overpowering and quite sickly. We ended up sleeping all night with the window opened. We did report this to staff at reception when checking out and the girl was quite surprised by this. I found it surprising to have a plug in air freshner in the room so I think this must already have been pointed out by someone previously. We are normally very easily satisfied but I felt this had to be pointed out as it really distressed me.

  • Stayed November 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Marionfinnio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallasey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 23, 2013

Comfortable bed. Clean and tasteful decor. Delicious well served food. Helpful and efficient staff who all appeared happy and cheerful.
What more could you want?
We stayed just the one night for a family wedding which was a wonderful occasion in a beautifully prepared room.
We would make this our first choice next time we need a hotel in this area

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WoolfysMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, November 26, 2013
Dear Guest,

Many thanks for your lovely words regarding our hotel following your recent stay at the Carlton Hotel Prestwick. We are delighted that you enjoyed your time with us.

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Prestwick

Property: Carlton Hotel Prestwick
Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Prestwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 
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Also Known As:
Carlton Hotel Prestwick Scotland

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