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“Just great !” 5 of 5 bubbles
Review of Carlton Hotel Prestwick

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Carlton Hotel Prestwick
Ranked #2 of 6 Hotels in Prestwick
Certificate of Excellence
Ayrshire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Just great !”
5 of 5 bubbles Reviewed November 5, 2013 via mobile

Went here with my aunt and my daughter for dinner on Sunday. The staff just couldn't do enough for us and as for the food...... well that was great too. Very nice decor and clean. Will be back here very soon

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kat44a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, November 11, 2013
Dear Guest,

Many thanks for your lovely words regarding our hotel following your recent meal at the Carlton Hotel Prestwick. We are delighted that you enjoyed your time with us.

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

623 reviews from our community

Traveler rating
    362
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    43
    19
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 4, 2013 via mobile

We stayed here for my birthday.It was part of 5pm deal.Included was dinner and bottle of wine in room as well as breakfast.We arrived and there was a wedding reception on.The hotel was full and very busy.We were given keys to room and asked what time would be best for dinner we choose 8.30 which we were told was prob best as so busy.We were on second floor.Nice room to back of hotel with huge comfy bed.Bottle of rose wine in room.However wasnt chilled.Nevermind.
Unpacked.Relaxed for bit.Went to town centre for few birthday drinks.We returned for dinner and we were shown to our table.We were told we were aloud so much towards dinner etc.Usual routine.Dinner was amazing.I had a duck starter.Partner had nachos.Both amazing.Followed by steak.For dessert we both had pecan dessert which was out of this world.We had a few drinks and then returned to our room.We enjoyed our wine and relaxing.Next day we had a great warm shower followed by a lovely breakfast.Great service with a smile.We will be back.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lotus1808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, November 11, 2013
Dear Guest

Thank you for such a fantastic review of the Carlton Hotel, its reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests. am delighted to hear how you enjoyed your birthday overnight.

Kind Regards,


Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
troon
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

This hotel has a gluten free menu with a lot of choices for coeliacs. The staff are a familiar with the food request. It is well worth a visit. It also allows you to select food from the a la carte menu instead of having the Carvery menu. It also caters for children and is easily reached by bus from Ayr or Troon.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank margaret w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, November 11, 2013
Dear Guest,

It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to head chef Ian and the team at the Carlton Hotel.

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paisley, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

got this through a 5pm deal and visited on a holiday weekend
10 minute walk in to the town centre where numerous pubs located brilliant for a wee pub crawl
hotel is lovely with staff very attentive
received a £30 voucher towards food from restaurant which was excellent value for money
food was lovely
spent the night in the hotel bar which was very reasonably priced and very modern
definitely will return :)
cant think of any negative points on our visit

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Heather T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, October 31, 2013
Dear Guest,

Five star review.

Thank you for taking the time to review your recent stay at the Carlton Hotel, Feedback is most important to us it’s great to read such a fantastic review.

Hope to see you back in the future,

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 28, 2013

I would like to thank Nic & her team for a fantastic day we had at my son's wedding on Fri 18 Oct. Everything was superb.
Thanks also to Chef & his team. The meal was fantastic & presentation of food was excellent. The attention to detail was amazing. The Evening Buffet was also superb.
Pass on our thanks to the Breakfast staff who were on duty on Sat 19th, service was great.
Our guests have informed us that it was one of the best weddings ever!
So again - big thank you to all staff involved in making a special occasion a fantastic day.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dorothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, November 11, 2013
Dear Guest,

Five star review.

Congratulations!!!

Thank you for taking the time to review your recent stay at Carlton Hotel. Feedback is most important to us it’s great to read such a fantastic review.

Hope to see you back in the future,

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

We celebrated a special family birthday dinner at the carlton hotel last week. The restaurant and decor is very modern and the food was very good. Between us we had breaded fish, gammon steak, salmon and veg chilli . The desserts were good too. Service was quick and the place had a nice atmosphere.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Birdy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, October 28, 2013
Dear Guest,

It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to the team at the Carlton Hotel.

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed October 20, 2013

I booked a quick deal for my husbands birthday and decided to pay a small charge for the executive suite. What a room this turned out to be. Beautiful and modern with large tv, sitting area and jacuzzi bath. We took the dbb option which was well worth the money and we both enjoyed some lovely steak and cocktails. The place was very nice and welcoming. We also decided to have our breakfast delivered to our room which was fresh and warm. We will dedinitely be back. Xx

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank emeli2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, October 21, 2013
Dear Guest

Thank you for such a fantastic review of the Carlton Hotel Prestwick, its reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests.

I am delighted to hear of how you enjoyed your steaks and cocktails!

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Prestwick

Property: Carlton Hotel Prestwick
Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Prestwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 
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Also Known As:
Carlton Hotel Prestwick Scotland

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