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“Carlton gets it right for writers!”

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Carlton Hotel Prestwick
Ranked #2 of 6 Hotels in Prestwick
Certificate of Excellence
Ayr, United Kingdom
Level 1 Contributor
4 reviews
“Carlton gets it right for writers!”
Reviewed September 12, 2013

Hi to Luke and the Carlton Hotel Team
On behalf of the members of Ayr Writers' Club, I'd like to say a very big thank you and well done to managers and all Carlton Hotel staff for your part in the success of our first night of 2013.
From the smiley warm welcome at Reception to the staff bringing the extra chairs and tables, teas and coffees you all made it run smoothly.
Thanks to your organisation, we were able to concentrate on the writing, so we had a thoroughly enjoyable and productive evening.

Till next week, best wishes to you all,
Rhona Anderson
Vice President, Ayr Writers' Club

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank RCS A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 18, 2013
Dear Guest,

It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to Luke and the team at the Carlton Hotel.

Kind Regards,


Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
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See reviews for
129
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 12, 2013

Booked this hotel via a 5pm voucher, b&b, bottle of wine in room & £30 towards dinner. Arrived around 4pm, check in was good even though the boy was in training. Good quality carpets in corridors and rooms, you could see this hotel had been refurbished as it was modern throughout. Room was great, large comfy bed (2 singles together) with nice tiled bathroom & lovely toiletries. The wine was in an ice bucket with plenty of ice & wine glasses at the side. The only thing I can comment on is the table & chairs could have been of better quality. We had dinner in the bar, where the food & service was great, the bill for a couple of drinks & 3 courses was just over £50. Location could be better, it's between Prestwick & Ayr. Would definitely recommend & return to this hotel.

Room Tip: Do have dinner at this hotel
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yvonne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 18, 2013
Dear Guest,

Great Review! Many thanks for reviewing your recent stay at the Carlton Hotel Prestwick. Fantastic to hear that you enjoyed your stay and would visit again.

I am very pleased we were able to be consistent in providing you with the great service we give to all our guests.

Kind Regards,


Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 10, 2013

My husband and I had our full wedding at the Carlton hotel and it was outstanding, everything was perfect! Staff was really professional and so helpful with anything we needed! all the guest complimented on the food how fantastic it was, everything was just perfect! Also special thanks to nic she is a brilliant wedding co-ordinator and attended to all our needs! Rooms were lovely to, we had a few our guests staying too and they said how nice their rooms were and great breakfast in the morning!!! Thanks again Carlton for making our wedding so special!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrissymciv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 11, 2013
Dear Guest,

It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to Nic and the team at the Carlton Hotel.

I am very pleased we were able to be consistent in providing you with the great service we give to all of our guests and delighted to hear how you enjoyed your day!

Kind Regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2013

Visited the Carlton Hotel recently on a itison deal, it was great value, the food was superb & the staff very helpful and professional. Great room & will definately be back. I will be recomending this hotel to friends & family.

Room Tip: Rooms towards back of hotl are quieter as they are away from the main road.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 10, 2013
Dear Guest,

Five star review.

Thank you for taking the time to review your recent stay at the Carlton Hotel Prestwick. Feedback is most important to us it’s great to read such a fantastic review.

Hope to see you back in the future,

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2013

Big thank you for an excellent day all staff were so friendly and helpful big thanks for the wedn planner Nic x Rooms are large and comfy we had a meal the night before and it was lovely they also have a large glutten free menu would def. recomend .

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sadie084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 10, 2013
Dear Guest,

Great Review! Many thanks for reviewing your recent stay at the Carlton Hotel Prestwick, fantastic to hear you enjoyed your stay and would visit again!

Hope to see you soon!

Kind regards,

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stranraer
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013 via mobile

We have just celebrated our son and his gorgeous wife's wedding this weekend in the Carlton . The venue fresh, modern and with atmosphere , the staff were always there when you needed something( a refreshing change), the food excellent and Nic our wedding planner gave 110% from beginning to end can't wait for a return visit just to chill 10/10.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vonneyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 3, 2013
Dear Guest,

Many thanks for your lovely words regarding our hotel following your recent stay at Carlton Hotel Prestwick. We are delighted that you enjoyed your time with us.

Very glad to hear that the service you experienced was excellent Nic and the team are extremely for such kind feedback.

Kind Regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 30, 2013

Loved this hotel, great food in both the carvery and restaurant,service and staff excellent, room was very clean with lovely outlook over gardens, bottle of wine in room when we arrived, was a lovely touch. All the staff were very friendly and helpful. Bus stop outside hotel where you can go to Ayr or Prestwick town. Look forward to visiting this hotel again.

Room Tip: Room overlooking gardens.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maureen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, Owner at Carlton Hotel Prestwick, responded to this review, September 3, 2013
Dear Guest,

Many thanks for leaving such a great review of your recent stay at Carlton Hotel Prestwick.

So nice to read such great feedback, we are delighted to hear how you enjoyed your meal.

Hope to see you back again in the future.

Kind regards

Robert Kyle
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Prestwick

Property: Carlton Hotel Prestwick
Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Prestwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 
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Also Known As:
Carlton Hotel Prestwick Scotland

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