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“Disappointing”

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Carlton Hotel Prestwick
Ranked #2 of 6 Hotels in Prestwick
Certificate of Excellence
Shotts
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Disappointing”
Reviewed October 13, 2012

We were so disappointed with this visit, we were staying the night before a flight from Prestwick airport, we had a 5.30am check and thought it would allow us a relaxing start to our holiday.We had booked around three months before staying.Big mistake, there was a wedding reception in the hotel half the hotel was out of bounds & the rest was so busy with wedding gusets tht you couldn't relax anywhere. There were children running around eveywhere unchecked even up & down the stairs to the bedrooms. When we left at 5am there was still people partying, we had little or no sleep. We realise that they wanted to have fun however the hotel had no thought for there other guests, it was a total waste of money for us. If this is what the hotel is like with a wedding function other guests should be informed before staying. The car park was pitch black when we went to get the car, we were told that the lights were on a timer, I almost fell a couple of times when walking round to get the car. No concideration at all for other guests, sorry won't be back.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2012

We have just enjoyed 4 days in Scotland. Staying at the Carlton. We found the rooms, staff and food fantastic. I do not know if I will ever get back to Scotland but if I did I would definitely stay here. 99% of places in the UK have tiny rooms, the Carlton's rooms are not big but are of a reasonable size. My husband is 6ft 6in and never felt closed in here.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WLP1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2012 via mobile

I stay at the Carlton Prestwick often when travelling on business. It's a friendly little hotel, and excellent value for money.

The only downside is the water pressure in the showers. I wish they would do something to take it beyond the weak spray that it currently is. I mention it every time I stay. That really is my only gripe though, and I would highly recommend the place.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shmifyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level 4 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 7, 2012

I have stayed at the Carlton a few times over the past couple of years and I have always found it a good experience. Although the address is Prestwick, not too far from the airport, it is also quite close to Ayr.

All the staff are very friendly and the hotel is well run.

The rooms are a reasonable size and very comfortable. Also they are quiet as the hotel rooms are at the back away from the road.

Meals can either be taken in the Bar/Restaurant, Logans, or in the Carvery. Both are excellent and there is a good choice and interesting range. I particularly thought the Carvery was excellent with some well cooked and presented food.

Its a good hotel whether you are there on business or staying longer as a base for a holiday.

I will certaily be returning

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete_In_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 2, 2012

We was in golftour in Ayr Scotland and stayed in Carlton hotel. Cause is mittel of famous links. Hotel was perfect for us. clean rooms With good beds and very good breackfast.
Dinners was allso very ok, special thanks for lobster. And many thanks to smart, efficient and friendly staff. In rainy days they find us a extra room for golfequipments drying. If we needed charger or adapter etu. they finded it us. Good choice for golfers.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaavoEinari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trillick
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 21, 2012

Big thankyou to the staff in the Carlton Hotel who looked after both ourselves and all our wedding guests who travelled for the day, rooms were great and service in the hotel was second to none. Breakfast was relaxed and served promptly nothing was too much trouble

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GreerBrunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridge of Earn, Perth
Level 6 Contributor
113 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 6, 2012

Whilst many hotels advertise "Carveries" none can match the fare at the Carlton.
The succulent meat; in fairly large portions and a variety of fresh veg make it an excellent value for money meal - add a starter or sweet for £9 95.
However they also do a range of other foods on the menu if you do not fancy a carvery in the Logans restaurant - again the quality of food causes a problem - in most cases you need to book in advance as it is so popular and excellent value for money.
The wine is also very reasonably priced and if it is fine finish off with a cocktail on the verandah.
The rooms in the hotel are spacious, clean and tidy but once again you need to book in advance as they are so popular,
If you do not have a car the buses to Ayr or Glasgow stop outside the hotel on a regular basis.

Room Tip: Book in advance especially during the summer
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddienicholson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Prestwick

Property: Carlton Hotel Prestwick
Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 6 Hotels in Prestwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 
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Also Known As:
Carlton Hotel Prestwick Scotland

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