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“great holiday for families”

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Craig Tara Holiday Park - Haven
Ranked #2 of 7 Specialty Lodging in Ayr
Belfast, United Kingdom
1 review
“great holiday for families”
Reviewed June 10, 2013

spent the week at craig tara on 1st june-8th june with my fiancee and two children, we had a great trip and would go back next year. Airspace, beach, park, activities and food was all great! staff were great esp entertainment, leisure, swimming and recpetion... only downsides about holiday was the resteraunt staff who were quite ignorant everytime we were there, esp to the children. the caravan also was dirty- i found food on the floor as soon as i arrived, sofas werent very clean- my fiancee and child both were constantly sneezing and runny nose(they get this way around animal hair and dust) i informed recpetion and they had it cleaned, how efficent that was though im not sure....apart from these two things we had a great time, kids never ran out of things to do, neither did we and night entertainment was great for all ages....will be back!!

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank niamh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 13, 2013
Hi

I am so happy that you were able to enjoy all of the facilities that we have on offer here at Craig Tara, the airspace is amazing with many activities taking place for all ages and the food options available are varied to cater for all needs.

The entertainment we offer is also aimed at all ranges and we have many fantastic shows provided by our in house entertainment team.

I am sorry to read that your accommodation was not to a high standard, again this is something which we pride on getting right.

I look forward to welcoming you to Craig Tara for your future holiday.


Kind regards


Scott Walmsley
Assistant Holiday Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • English first
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English first
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 9, 2013

I recently booked a 4 night stay at Craig tara for my family, must admit i was very worried about my choice after looking at the reviews here on trip advisor... however i was pleasantly surprised! we booked a 4 night stay monday to friday 2 bedroom deluxe caravan for only £99 but on arrival we got keys to a 3 bedroom deluxe plus caravan, one of the bedrooms even had a bunk bed which kids loved, good sized freezer was also an added bonus! caravan was spotless, entertainment and facilities on site were amazing, no need to spend extra money to have a good time, free softplay, free swimming free kids clubs! i would recommend craig tara to all!

Would also like to say a big thankyou to the Funstars and leisure staff who really make the resort special, patient energetic and genuinely seem to enjoy what they do.

cant wait to come back!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank as171007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 24, 2013
Hi

Glad to see you were able to make the most of a fantastic holiday, plenty to do for all ages and many free facilities to enjoy.

Fantastic comments about an amazing team we have here at Craig Tara, we would like to see you return to us in the near future and don't forget your discount on a second holiday with us.

Kind Regards


Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 7, 2013

Perfect position right on the beach. We had a 4 night stay with our one year old son who loved the freedom of the site aswell as some of the bonga wonga entertainment. I fould the facilities were very good especialy the swimming pool which he loved. The caravan was very good and beds were comfy although we did have a small ant problem the park attendants were very quick to come to the caravan and sort it. Cant wate to get back next year.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anmucam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 13, 2013
Hi

We have fantastic views of the coastline and Isle of Arran which I am glad you were able to take advantage of whilst on holiday with us.

The entertainment in the Bonga Wonga is great for all ages and has a wide variety of in house and visiting entertainment acts.

Thank you for taking the time to give your feedback and I will look forward to welcoming you here in the near future.


Kind Regards


Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed June 7, 2013

Have just came back from craig tara have been going there for years love the park and the area . Like the fact that they have removed the horrible fence that seperated the park from the beach but why cant they clean the beach up every morning it is disgusting I wouldnt want my grandkids to play there. They used to clean it every morning why have they stopped doing this when you go into Ayr the beach there is fantastic why cant craig tara provide the same for there guests or caravan owners after all they pay plenty.

  • Stayed May 2013, traveled with family
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Helpful?
Thank HappyWanderer62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 13, 2013
Hi

I have to agree it’s fantastic that the fence has been removed from the park, giving easier access to the beach and giving a feeling of more open space.

We do clean the beach on a regular basis to ensure that it can be kept to a high standard, I will pass this feedback on to ensure we continue to clean this so that guests and owners can continue to enjoy a clean and appealing environment.

Thank you for your comments


Kind Regards


Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 4, 2013

we spent the weekend at craig tara had a fab time until we left my little boy left his bag in the caravan so i phoned up to get ity returned but it was never handed back in i sopke to 4 different people who all fobbed me off but they have new occupants in the caravan so surely the van was cleaned before others went in so cleaner hasnt handed it in it was my sons ds and photos we had taken on the saturday night i also asked if possible to get copy of photos since ours are gone i am still waiting to be called back to tell me yes or no im sorry but if i was you dont take any valuables because if left behind it wont be returned staff dont seem that honest

  • Stayed May 2013, traveled with family
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank andrea3302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 13, 2013
Hi

I am sorry to read that you have lost some of your property.

We do ask all accommodation team to return all lost property found to reception, we are sorry that we could not find your items that you left behind.

We do keep photos for a certain length of time so please feel free to contact the park to see if we can arrange for these to be reprinted for you

Thank you for your feedback

Kind Regards



Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle Upon Tyne
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed May 31, 2013

We went and stayed for 7 daysand we really enjoyed our time in the area,
We were disspapoinyed in the fact that our caravan was not as clean as expected stains on pillows and rubbish on floors and stain up the wall (we cleared this up) and some of the lights were not working as they should and a small tv without a remote (difficult when you have a kid who watches childrens tv and we who have normal tv channels to watch and someone who needs subtiles) The complex was tired and does need a updating and so does the 2 pences machines not as good as other camps sites we have been to with haven.

The Swimming is a must the pool was good but not all the pools opened as each day should have as they stated as they said they did not have enough life guards on which was a shame as the upper pools were deaper and my poor knees could cope better in the deaper pools.

The caravan site was really well located near to the sea and the on whole the site was clean and tidy and as always with these types of trips our little boy loved it and that all counts in my book. We as a whole enjoyed the site and trip and we would happily stay again especially when you catch the good deals that you can get when looking online.

Room Tip: Bayview is a good quiet area with a good view of the sea
See more room tips
  • Stayed May 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank dazjob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 13, 2013
Hi

I can see that you have did have some issues with the cleaning; these comments will be passed onto our accommodation team to ensure that such incidents do not happen in the future.

I am glad to see that you enjoyed the pool facilities; we do ensure that the pool is fully open at a maximum number of times, although in quieter times we will still keep the pool open for use.

I am happy that your family enjoyed your stay and that you are looking at returning in the future. Don't forget to get your 10% discount on your return stay.

I look forward to welcoming you back in the near future.

Kind Regards



Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2013

we have just returned from a weekend stay at craigtara with our 2 daughters, son in law and 3 grandkids. the weather once again was fantastic. the caravan that we hired was lovely and spacious and good value for money. we are already looking to book our next visit, 10 out of 10 craigtara, you run an excellent holiday park.anybody that books into craigtara must try the chinese resturant in ayr called ruby 7, you get a 3 course meal for £5.75 the staff could,nt be any nicer, we have been at this resturant at least 10 times.on arrival at craigtara we only waited a matter of minutes 2 recieve our keys, all the beds were lovely and fresh in the rooms and made up for us arriving.our 2 grandaughters are only 1 year old and had plenty of room 2 run around the caravan.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jacki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Craig Tara Holiday Park - Haven, responded to this review, June 6, 2013
Hi

I am glad to see you have been able to explore the local area I do have to agree that it is an excellent park with fantastic surroundings and facilities.

Don't forget to get your discount on a return visit to Craig Tara and the team here look forward to welcoming you back in the near future.

Kind Regards


Scott Walmsley
Assistant Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Craig Tara Holiday Park - Haven

Property: Craig Tara Holiday Park - Haven
Address: Dunure Road, Ayr KA7 4LB, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Specialty Lodging in Ayr
Price Range (Based on Average Rates): $
Hotel Class:3 star — Craig Tara Holiday Park - Haven 3*
Number of rooms: 6
Official Description (provided by the hotel):
Craig Tara offer a fun filled, action packed family holiday's in an Idyllic rural setting just outside the town of Ayr. We aim to help make Memories that last a lifetime. ... more   less 
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Also Known As:
Craig Tara Hotel Ayr
Craig Tara Ayr
Craig Tara Holiday Park - Haven Ayr, Scotland

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