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“Mixed Feelings, a bit of a let-down”
Review of Savoy Park Hotel

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Savoy Park Hotel
Ranked #2 of 17 Hotels in Ayr
Certificate of Excellence
Reviewed December 29, 2012

I booked two nights here with the intention of it offering a bit of luxury as a treat for my mum after three nights in Glasgow's George Square Premier Inn. As it transpired the latter proved to be the superior by far. The Savoy Park staff were all very warm and welcoming but several issues disappointed us.
Firstly, there was no hotel information in the room (bar opening times, breakfast menu, etc) although we were indeed informed of the breakfast times on our arrival, and of dining times that evening. The room itself was very small but cosy and comfortable, but when I tried to use the shower attachment to wash my hair the only option was scalding hot or freezing cold water, so I gave up and just had a bath. To be fair, we didn't mention it to staff as doubted anything could be done with an old plumbing system.
When we went down to breakfast we were delighted by the gorgeous surroundings ( a huge positive) but were a bit surprised that the only menu on the table was a wine one! There was a hot buffet and eggs cooked to order (all nice) but it was only on the second morning that we discovered that a menu DID exist and that we should have been offfered kippers/ French toast etc on our first morning.
As it is clear that much of the price they charge is for the sumptuous lounge we decided to spend our last evening making the most of it, and really enjoyed reading by the fire on huge comfy sofas. We then had a lovely dinner and looked forward to spending another hour or two by the fire. We had just settled back by the fire when two members of staff came to inform us that they were here to take the couches as they had to clear the whole room for a wedding the next day!! While I totally understand that they needed to prepare, and they were quite apologetic, I did feel hugely disappointed and quite offended that they clearly view individual residents as unimportant compared to their big function guests. We paid £150 for two nights and it was not, I am afraid to say, money well spent (we enjoyed our time in Ayr but regretted our choice of hotel). The hotel is without a doubt a gorgeous venue for a wedding/function, but not worth the money for a normal stay.

  • Stayed: December 2012, traveled with family
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5  Thank Mairi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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660 - 666 of 916 reviews

Reviewed December 26, 2012

Just back from Xmas Lunch and B&B can't find fault in any aspect of our meal or our stay just perfect. We always eat out on Xmas Day and this was the best value for money we have had , the food was superb, fantastic atmosphere, staff were friendly and attentive

  • Stayed: December 2012
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Thank Georgeg1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

just returned from a family weekend with party night......lovely rooms cosy lounge with log fire....its our second trip here and i think we will be back next year staff couldt do enough esp with our elderly members of the family.....only one dour breakfast waitress but maybe she was having a bad day cause everyone else was great....

Room Tip: all the rooms were excellent....if diff walking try get a 1st floor as stairs to 2nd were a bit stee...
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  • Stayed: December 2012, traveled with family
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1  Thank tiammm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

We would like to thank all staff at the Savoy Park Hotel for making our special day run so smoothly.
We were greated by friendly staff, all the guest enjoyed an excellent meal, nobody felt rushed or in the way when meal finished and staff setting up for night guests.
Resident DJ superb and catered for all ages, even did requests.
Reception buffet really enjoyable and wraps a good idea, bar maybe small but guests commented that didn't have to wait long to be served.
Wedding cake superb as was Barrie Meek our photographer.
Flowers were done by Hollow Park Florist and were lovely and lasted.
Room was very comfortable and we stayed for 2 nights (our son walked into the room and said WOW!)
Would recommend the Savoy to do your Wedding (Package deal brilliant).
Once again thank you for making our day memorable.

Rhona & Robert McCord, Ayr

  • Stayed: November 2012, traveled as a couple
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1  Thank Rhona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

We had our wedding at the Savoy Park Hotel and it was absolutely perfect! The staff were great went out there way to do what ever they could to make the day perfect! The rooms were fantastic and the food is 5 star quality! The best hotel we've stayed in in the UK. The grounds were beautiful! The beach is 2 mins away! We had the best day ever truely magnificent! Would definately recomend and will definately be back.

  • Stayed: September 2012, traveled as a couple
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Thank angela c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

this is the fourth time we have stayed here,and it is always great, very nice staff, lovely comfortable accommodation, cosy and warm, as it was so cold outside,we were relaxed and the food is always lovely, this hotel gives great value for money, highly recommend, would not think to go anywhere else when we visit Ayr.

Room Tip: we have had different rooms each time, cant complain about any of them, this time we had a room faci...
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  • Stayed: November 2012, traveled as a couple
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Thank lizzidoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

After reading some reviews can only think some people are very hard to please.I recently stayed with family in 2 family rooms (6 and 11) and 1 double(8), both family rooms were absolutely excellent and double perfectly acceptable. Only minor comment was that the lighting in the double did make it somewhat drab, but if that is only complaint then don't see that as major problem. On arriving problem with television but staff quickly rectified. Also really surprised with some comments on breakfast, all eight of us very much enjoyed ours. Already planning a return.

  • Stayed: October 2012, traveled with family
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Thank kkn12711919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savoy Park Hotel

Address: 16 Racecourse Road, Ayr KA7 2UT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Ayr
#1 On the Beach Hotel in Ayr
#1 Family Hotel in Ayr
#2 Romantic Hotel in Ayr
Price Range: $64 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Savoy Park Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
On your arrival you'll immediately feel welcome and at home. The Savoy Park has been under the stewardship of the Henderson family for over fifty years. You'll experience genuine hospitality, friendly, professional service and excellent fresh homemade food. We have plenty of free parking in our car park with security lighting and 24 hour night porter service. At the Savoy Park you are only minutes walk from the town centre and train station, with frequent links to Glasgow and Prestwick Airport, only a 15 minute drive from the hotel. A short stroll along tree lined avenues brings you to Ayr's seafront, with spectacular views over to Arran. ... more   less 
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Also Known As:
Savoy Park Ayr
Hotel Savoy Park
Savoy Park Hotel Ayr, Scotland

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