Well I would have posted this earlier but because of the restrictions by TA I could not post a review of the same establishment within three months of the first review. So turning the clock back to 16 July ...
In my earlier review , I asked “would we go back” to this hotel, well yes here we are again stayed on 16th July for my wife’s birthday.
If have previously commented on the traditional / contemporary room styles. I booked our stay by phoning the hotel direct and asked for a contemporary room. Unfortunately none were available. I mentioned a previous stay and did not particularly like the traditional style. I was asked which part of the hotel I previously stayed in and I said that it was over the ballroom. I was reassured that they could give me a room in the “main” building which was in the traditional style however I would not be disappointed. I had been invited by the GM to make a return visit and he would ensure that we got a contemporary room. But I did not want to be the awkward customer. To be fair I was phoning in the morning of when we wanted to stay, if nothing else we are spontaneous. So because this was a special occasion and we did enjoy our previous stay I did make the booking. Picking up on being a returning guest I was asked for my post code and house number and that was all they needed to confirm my booking, no more fuss just "we look forward to meeting you again".
We arrived later that afternoon to find the hotel really busy we were soon aware that there was a funeral tea ongoing and the public areas were full with family and friends. We decided to check out our room then go for a walk and leave them to their afternoon. We had been allocated room 13. Arggh room 13! This is the first hotel I have seen with a room 13. I think the management had maybe realised this as the room had also been named the “sovereign” but the number was still on the key fob. The room was one of the biggest rooms I have stayed in and the traditional style was authentic from furnishings to the cornice surrounding the room. The main feature of the bathroom was very big roll-top bathtub with feet. But even bigger was the bed in the bedroom. The room I had commented on the room in my earlier stay as being a “double” well you could have got, well I’d rather not say how many people in this bed at the one time. I have posted a photo which gives an indication of the size.
This time we went into the leisure club and next time we must take our bathing suits. No what I mean is because of the quick booking we made we only looked in and thought that it looked so inviting we must try it out next time. Phew !
As this was a birthday treat we dined in the house restaurant “Martin’s Bar and Grill” and again the food was excellent. I would recommend the warm salad of confit duck, black pudding, soft egg and herb oil, to start and the main I had was the 8oz sirloin steak of prime Scottish beef cooked to your liking with grilled tomato, Portobello mushrooms, onion rings and hand cut chips. A nice bottle of wine and we had a wonderful evening.
A point on customer care which was low key and maybe not everyone noticed, but when we were sitting at dinner we could see the car park and entrance and I notice four flag poles with their flags a half mast. I mentioned this to my wife and we remembered the funeral tea that was in the hotel earlier. The hotel maintained the flags at half mast all day. A nice touch and sympathetic to their customers situation.
As I said this was my second visit to this hotel and again I was impressed with the friendliness of the staff and their attention to your needs making your stay comfortable which is the way I like to feel when away from home.
Would I return, yes. If nothing else to try out the leisure facilities and maybe try the contemporary room.
- Official Description (provided by the hotel):
- The Fairfield House Hotel basks in a picturesque seafront location on the Ayrshire coast in the heart of Rabbie Burns country, with spectacular views across the waters of the Firth of Clyde to the Isle of Arran.Sumptuously furnished and appointed, Fairfield House Hotel offers the luxurious yet comfortable hospitality of the traditional Scottish country house, combined with every possible modern facility.All of our 44 en-suite bedrooms are beautifully furnished and decorated. A mix between the classic suites , seaview classics,standard en-suite doubles and modern executives provide our guests with a unique choice to suit their needs.For the ultimate in luxury, may we suggest the Carnegie Suite, with its four-poster bed and en-suite jacuzzi. The Fairfield House Hotel's guests enjoy excellent cuisine and comfort in our atmospheric, award-winning Martin's Bar & Grill. The restaurant, lounge, bar and decking area were recently transformed with a refurbishment.The hotel now boasts a modern and comfortable dining and relaxing area which is ideal for corporate, relaxed or formal dining. The restaurant, bar and lounge are completed by artworks from Peter Howson and Frank McFadden.Fairfield House Hotel in Ayr has gained two rosettes from the AA for its cuisine. This accolade has been held for a number of years now and we are proud to maintain these high standards.As Standard we provide free on-site car parking , free wireless internet throughout the hotel and free use of our leisure facilities ... more less
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- Also Known As:
- Fairfield Hotel Ayr
- Fairfield House Hotel Ayr, Scotland