Stayed in a junior sweet overnight. The room was clean, well appointed and of a generous size.
All the staff were friendly but some seemed a little 'lost'. I can only presume there were a few new members of staff as I did not experience the cohesive level of service I would expect.
We initially went for lunch in the Stotts bar. A nice roomy bar tailored towards the golfers. Ordered soup and sandwiches. Waited around 30 minutes before asking where our order was. Five minutes later our soup arrived. A further 15 minutes later our sandwiches followed. Extremely poor level of service but apologies were forthcoming. I had hoped to put this down to a glitch in service as it was at the later end of the lunch service period.
Enjoyed a relaxing pre dinner drink in the lovely cocktail bar. Only complaint was the staffs inability to light the log fire. The added ambiance would have been nice.
Dinners itself was excellent. The food was excellent and the service very good. The dinning room is a lovely place to enjoy an evening meal. It is a great size and has a nice ambiance. The wine list is excellent and all the wine we selected was available.
The cocktail bar was a lovely place to enjoy a post dinner drink. They still had not managed to light the fire though.
The bed and sleep quality were very good. Good sized and comfortable beds.
Breakfast was taken in the same dining room as dinner the previous evening. Stunning views out of the large windows there enjoyed. The selection for breakfast was very good and included a vegetarian option. Unfortunately poor service reared its head again. We waited at least 30 minutes after placing our order before having to enquire as to where it was. In this time others who had placed orders after us had received what they had requested. The breakfasts themselves were excellent once they finally arrived.
I would like to gaive Murrayshall at least a four but it simply does not deserve it. My overall impression was of a lack of staff supervision. Some staff were outstanding and doing the lions share of the work. Others were like rather uninterested lost souls. The two instances we had to enquire as to where our orders were is simply unacceptable.
I would have reported our experiences to the manager prior to leaving but this would have ruined the weekend for my partner. I had considered contacting the hotel prior to reviewing it here but decided against it. Instead I have written what I consider to be a balanced and honest review of our stay.
- Official Description (provided by the hotel):
- With forty-one bedrooms including sixteen suites, all our bedrooms are individually styled, furnished and decorated, giving a unique blend of tradition and modern day luxury. All rooms are tastefully designed and well equipped, colour TV, telephone, Wi-Fi broadband Internet, tea and coffee making facilities, plus complimentary mineral water and shortbread. Every bedroom also includes a trouser press, high quality linen and a spacious well-appointed bathroom with luxury Elemis products. We can also provide a gun cupboard, golf club storage, fishing tackle storage and a drying room. Whether you're staying with us on a weekend break, for a romantic getaway, wedding or honeymoon, or for a field sports or golfing holiday, our varying styles of bedrooms can accommodate all your needs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Priceline, Hotels.com, Booking.com, TripOnline SA, Orbitz, Cancelon, Cheap Tickets, Hotwire and HotelQuickly so you can book your Murrayshall House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Murrayshall Hotel Perth
- Murrayshall House Hotel Scone, Scotland