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Reviewed 3 weeks ago

Just returned from a great 5 night Shearings break at The Pitlochry Hydro.
The food and the service was consistently excellent, a very well organised restaurant.
Everyone in the hotel was welcoming, smiley and friendly.
Everything was just perfect, thank you for a relaxing holiday.

Date of stay: January 2020
Trip type: Traveled with family
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 2 weeks ago

Hi, well we are thrilled with your review and the title of it. All of us work extremely hard to deliver a consistent experience our customers can rely upon. We have a bad day here and there but mostly we run very well indeed.
Regards
Chris Stanton
Team Hydro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

A most relaxing, excellent value nights stay on Sunday.
The staff throughout were most professional and friendly.
We had a good quiet bedroom, overlooking the pool area, which was comfortable.
Our evening meal was most enjoyable....the only downside was the time it took for the drinks order to arrive in the dinning room, and the staff needed prompting as we had almost finished our main course.

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
Thank windyrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 2 weeks ago

Hi, a lovely review.....thanks very much. Hopefully next time you stay longer and rather than take a chance try and book the same room next time.
Regards
Chris Stanton
Team Hydro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Came here for my birthday with my husband,was a lovely place nice warm and cosy hotel staff friendly however the bar was expensive last evening was spoilt by noise from next room sounded like having a party..we did ask manager to ring but didnt do anything .but overall was a lovely stay and would go again

Date of stay: January 2020
Trip type: Traveled as a couple
Thank deborahlM33PE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 2 weeks ago

Hi, thanks for the positive review despite the noise factor from a neighbouring room. hope you have further celebrations here in the future.
Best regards
Chris Stanton
Team Hydro

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Reviewed 4 weeks ago

10 of us just spent the weekend, 3 nights. Very good indeed. Excellent food every meal time. With brilliant service. All staff in every department were brilliant, great attitude. Tge pool and facilities are great as well. . Really y good weekend, entertainment on Saturday night was good too.

Room tip: Up grade at least one step
Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lez W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 4 weeks ago

Hi, we value every five star review and particularly so if it is being voiced from a big group such as yours. The team in the Restaurant and Kitchen will be delighted and will be motivated too, make no mistake.
Hopefully you will try us again at some point.
Regards
Chris Stanton
Team Hydro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Overall the room was ok but was quite tired, bathroom fittings loose and shower curtain a shambles. We decided on eating in the bar but wished we had gone into town. My fish was not freshly cooked the batter was burnt and the fish itself very dry, the girl on duty did not seem bothered when I pointed this out, the cider was excellent. For those wishing to walk into the town some lights on the steps down would be a good idea

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 4 weeks ago

Hi, thanks for the post...I have a meeting scheduled with the kitchen this morning and will mention your comment. We serve a great deal of food and are always working on getting it right.
hope you try us again and we will look at the shower curtain situation and rectify.
Regards
Chris Stanton
Team Hydro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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