The hotel felt unwelcoming from the minute we entered. The receptionist was not rude but she just had an unfriendly persona. She requested that I paid for the room as I checked in which I felt set the tone for the stay, not normal practice when you check into a hotel of this price but I happily obliged. On entering the room I understood why! The Room was not to a high standard for the £110 pound I had paid for the one night. It was was very tired and was in desperate need of a little TLC this could also be said for the bathroom that had visible black mould and very poor shower. I would have been content if I had paid £60 but £110!! For that money you expect a little extra care. Money has been spent on the hotel but only in certain areas i.e. the reception, dinning room and the fantastic pool but they seemed to have stopped on the rooms and the changing facilities for the gym, they were also in a very poor condition. The cynic in me would say they stopped once they got enough glamour shots for the brochure! The foreign staff who served in the dining area were very pleasant but the local staff I came across seemed surly. On departing the reception had a crass self made box for ‘gratuities accepted’ which really summed up the place to a tee!! Avoid!!!!!!!!!
- Official Description (provided by the hotel):
- Just ten minutes walk from the town centre, the historic and recently refurbished Pitlochry Hydro Hotel overlooks the town of Pitlochry itself. The Pitlochry Hydro hotel offers an excellent range of facilities for visitors, including a modern, well-equipped gym and heated indoor swimming pool. The hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. Pitlochry is a superb base for walkers. Ben Vrackie towers above the town, and the Cairngorm Massif is close by to the North. Loch Tummel and Loch Rannoch are also easily explored using the hotel as a base. ... more less
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- Also Known As:
- Pitlochry Hydro Hotel
- The Pitlochry Hydro Hotel Scotland