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“Lovely Room, Good Food & Service, Pity about the bar prices!”

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Scotland's Hotel & Spa
Ranked #17 of 18 Hotels in Pitlochry
Reviewed February 15, 2009

We booked two rooms D,B&B for a romantic evening for valentines. We were put in the 'Bank' annex [just nex t door] and were given rooms 410 & 411. Both were in excelent condition nice fresh furnishings & drapes lovely bathroom. Nice little touches like comp slippers & bathrobe, and we could not complain about any aspect. Room 410 is however a good bit bigger than 411, but thats the problem you get with converting old victorian buildings and it gives a bit of 'Old World Charm'. Dinner & breakfast in the dining room was very good. Dinner had a great selection of starters to suite all tastes as did all the other courses and again faultless both food & service from some very good staff. Furnishings in the dining room are looking a wee bit tired but it would appear that there is a rolling program of refurbishment in the whole building so that may change. Our only gripe was the bar prices, which on a previous reply from the 'Management' were going to be looked at . If they have I hate to think what they were before. We were at a hotel on Edinburgh's Princes Street only a few weeks ago for Hogmanay and the same drinks were 42% cheaper. We were at another hotel in Hamilton only 3 weeks ago for a dinner dance which was 35% cheaper & a central Edinburgh comedy club last week that was 50% cheaper. It does not surprise me that even though the hotel was apparently full there were only 10 people in the bar after dinner.

  • Stayed: February 2009, traveled as a couple
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1  Thank MikeBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,498 - 1,504 of 1,619 reviews

Reviewed February 8, 2009

just returned from a 2 night DBB stay at the hotel. Room was very comfortable, warm and clean. We were in room 216 which had a decent view, a double and single bed and a massive bathroom. Food was great, in particular the evening main courses. Breakfast - great choice and plenty of extra toast and tea/coffee refills when we asked for them :) Bar prices as others have commented are a bit above average. Swimming pool, sauna and hot tub very welcome on such a cold weekend. Staff were excellent, very attentive and polite, especially the waiting staff in the restaurant. Whilst some communal areas, corridors etc are a bit tired and dated , the decor in our room was very homely and welcoming. The changing facilities in the leisure club were good - great showers.

All in all a very enjoyable weekend, excellent value for money (£89 pp for 2nyts DBB). No hassles when checking in or out and a lovely guy helped us up to our rooms with our luggage - i wasn't brave enough to get in the lift though........................

Would definitely visit again.

If pushed i would say the only downside would be - no shelf in bathroom to store personal items, and a couple of coat hooks on the door might have been useful. The entrance through the lounge seating area may benefit from some subltle scented candles - was a bit stuffy.

  • Stayed: February 2009, traveled with friends
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Thank minihahaEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2009

My boyfriend and I booked this break after seeing on the hotel's website a deal for £69 per night per couple for dinner, bed and breakfast based on a two night stay with the added bonus of a bottle of wine with your dinner each night!

The Hotel is in a very nice location and feels very "Scottish" so the name is very apt! Some of the decor is a little bit worn out in places however our room was decorated to a high standard, maid service was excellent and the rooms were always very clean. And the bathroom had Arran Aromatics miniatures in it - a personal favourite so loved that touch!!!

The staff are all very pleasant and very helpful and even though they are all mostly Eastern European communication was never a problem.

Unfortunately, with the exception of breakfast, the meals at dinner time did not quite match the high standards of the rest of the hotel. There is however a good choice, vegetarian options on the menu but it just wasn't our cup of tea - vegetables were a bit over cooked especially on the first night!!

I would definitely recommend Scotland's Hotel and there's a pub up the road called Mackays which has live music, good food and a great atmosphere!!!

  • Stayed: January 2009, traveled as a couple
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Thank lc25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2009

Scotland's hotel is very hit and miss.

The room was well furnished and had a lovely modern bathroom. It was, however, on the small side. The general cleanliness was reasonable although it looked as if no-one had hoovered round the skirting boards for a number of months.

Some of the corridors were a bit shabby and in need of a lot of care. Others looked smart and clean - there was a smell of paint so perhaps there is an ongoing decorating project.

There is music played in the communal areas throughout the hotel. The same CD was played for 3 days solid when we were there! A bit of variety or perhaps no music at all would be better as it could be very distracting to those trying to read or chat with friends.

Staff were generally very pleasant and accommodating.

The leisure club was a very good facility with a sauna, steam room, swimming pool, jacuzzi and gym. We enjoyed using these thoroughly although the jacuzzi could do with a good clean.

We were on a wine & dine deal - both food and wine were lovely although the selection on both the table d'hote and a la carte menus were somewhat limited. Breakfast meals were also very tasty and had a much wider variety.

Sadly there was no entertainment in this hotel although it is a bit out of season.

Our one big gripe about this hotel is bar. The prices are outrageous. We paid over 8 pounds for two drinks. The same drinks in another hotel close by were almost 3 pounds cheaper!
I keep reading in other reviews that the prices are going to be reviewed but I would question whether or not this is actually going to happen.

The opening hours of the bar were also very poor and we were often greeted with "the bar's shut!" when coming back in at 11pm. I would have expected a hotel to be a lot more accomodating with this given that their licence allows them to serve residents at any hour of the day.

There was also only one staff member to act as bartender and wine waiter for the restaurant during dining hours. This resulted in the bar being unattended a lot of the time, requiring guests to ask for drinks at reception.

That said, the bar is a very nicely decorated and furnished area and could be a great place for a drink.

I appreciate that there is a viewpoint which says I should have "complained at the time" but I shouldn't have to bother. It's not up to me to check the standards of the hotel and make sure the place is running smoothly. Hotel management should be proactive rather than reactive.

  • Stayed: January 2009, traveled as a couple
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Thank Gruff101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2009

Sometime in November we received an e-mail from Crerar Hotels (North British trust formerly) promoting an offer of DB&B for an equivelant of £35 per person per night with a bottle of house wine chucked in each night for good measure.

Considering the economic gloom then there was a good chance that the UK would consist of 53 million Big-Issue sellers by January, we thought it was a good idea to book up. I must say having something to look forward to carries you through that post Christmas drudge.

Arrived in a freezing Pitlochry on the Friday afternoon. the hotel is just off the main street, just about enough parking, but my tip would be to stop outside the front door (coach space) unload your bags and then one of your party park the car as it is likely the only spaces will be right at the back.#

Slightly gloomy reception and a distinct smell of cleaning fluid emanating from the adjacent ladies and gents toilets. A bit offputting, not sure how this could be solved though.

Very friendly reception - efficient and we were soon struggling our way upstairs to the room. There is a lift and if we had thought about it we could have used it for the "bags run". Corridors and stairways are a bit tired, sludgy brown pattern carpet and sutcase-chipped paint. The hotel has nice features and I am sure a public area refurb is on the cards - it would pay dividends.

Our room was small and had a view of the kitchen roof! But hey...£35?!!!. Nicely redecorated, muted checks and tweed effects, attractive bed linen. Decent TV, Tea bits etc etc. A bit reminiscent of MacDonald Hotels and Resorts in style. It was warm...and it was -3 outside! Clean ensuite, shower in bath type, nice toiletries. No sign of budget-mindedness here.

We had a wander round Pitlochry - basically 2 companies control all the tourist shops here, you keep seeing the same handwriting on the tickets! There is an independent tourist shop right at the North end on the right which I would advise you to head for. Edinburgh Woolen Mill in their various guises just miss the boat in my opinion. Nice wee pub at the back of the gardens above the river. Great butcher next to the hotel!

Down to dinner. Very pleasantly surprised. At the price we were paying a variation on the Oliver Twist gruel theme might have been in order, but a well presented menu was in evidence, fresh fish, sorbet, simply cooked lamb, decent cheese selection. It is not Andrew Fairlie, but is competent hotel food with the odd spark of imagination. Well done.

The free bottle of wine was a decent French VDP DOC Red, which the hotel had thoughtfully chilled to match the outside temperature ..ie minus 3! Hey guys - this is what microwaves are invented for - 45 secs and you would have room temp. The last glass did not give us any more gum frostbite and was pleasant.

We were going to go out, but had settled into a fuzzy torpor so sat through the Race Night which Marc, the manager was running. Not really our thing, but was actually good fun and his enthusiasm came through. Needless to say we lost every race.

Breakfast on both mornings was well above average, certainly better than most business hotels i stay at. Freshly cooked to order - i do not know if they could manage this in peak season, but it was very good indeed.

Next night they ran a Burns Night, we could only stay for the meal as we went to the Pitlochry Festival Theatre for a Ghost Story reading (and skated back on totally lethal footpaths). Judging by some hungover people the next morning this was a good night.

There is a Leisure Centre which we did not use, perhaps next time. Seems to be well equipped and well run.

Interestingly they have a computer in the Lobby for you to post Trip Advisor Reviews on! I think this could be a double edged sword Mr Crerar as I saw one person obviously putting a flame-review on it as we returned late on Saturday night! (incidentally - did we not got to school together..I seem to recall us both being very enthusiastic about achieving long and luxuriant hair-styles. Judging by your web picture and my appearance now it was a bit of a waste of time in the long run!).

Conclusion. A stupidly cheap and very enjoyable weekend. If you see any offers from this hotel or hotel group - snap them up. Marketing-wise they are hitting the nail absolutely on the head in todays climate. It is not 5 star - as you would expect, but it is very much exceeding expectations on 3 star status.

thanks

Brian

  • Stayed: January 2009, traveled as a couple
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Thank SirBrianMiddleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2009

Following a hectic Christmas and New Year my wife and myself need a few days to chill out and charge our battteries.
We had stayed in the hotel two years ago and thoroughly enjoyed our stay then.
We were pleasantly surprised to find that what is a large,old and difficult to maintain hotel has been through and has an ongoing upgrading programme in place.
Our two night reservation was taken by a very friendly and efficient receptionist who arranged what must be the best deal of the New Year....." Two nights Dinner Bed and Breakfast with a bottle of wine each night for £68 per room per night."
Wow what a deal!
We were given a friendly welcome on arrival and found that we had been upgraded to what a suite.
The room was large and spacious with sleigh bed with a really comfortable mattress, quality furnishings,large couch, flat screen TV, tea and coffee facilities,
The bathroom was well appointed with fluffy white towels and Arran Aromatics shower gel and bath foam.
The evening meal on both evenings was excellent with a good choice and well presented.
The traditional Scottish Breakfast was a combination of self-service starters and cooked items to order.
The choice available was more than enough to keep us going for the rest of the day.
The swimming pool and hot tub are super for relaxing in and very often you can have the whole amenity to yourself.
The Gym could do with upgrading and I believe this is scheduled to happen as part of continued upgrading.
We had a wonderful stay a large part of which can be attributed to to the attitude and dedication of the staff who work to ensure customer satisfaction.
The friendly staff are in the majority Polish with excellent spoken english... One exceptional waitress was from Equador, very conversational as she wants to improve her spoken English.

When we were there all the Christmas decorations were being taken down and it was interesting to note that it was a total team effort with even Marc the General Manager joining in with a hoover to get the job completed.

Would thoroughly recommend the hotel and point out that if there
there is anything you dont like or have a problem with... Ask and
and it will be remedied without any hassle.

MC. Bishopbriggs. Glasgow

  • Stayed: January 2009, traveled as a couple
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1  Thank eyespyGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2009

My partner and I arrived for the New Year celebrations and stayed on for the weekend. The whole experience was brilliant and I would recommend staying here for New Year to anyone!!

The room was very comfortable, well decorated and well equiped. We stayed in the bank house which is a separate building to the hotel. This had the advantage of being quiet although it was a shock to the system meeting the cold air before breakfast!

The food was spot on all weekend and I thoroughly enjoyed the full cooked breakfast every morning. Luckily they had a gym and pool on site so I had an excuse. I have to admit I saw more of the spa and sauna than I did of the gym, but that's what holidays are for - itsn't it?? The spa was brilliant and the treatments are well priced for the time taken and the care given.

Overall we had a brilliant New Year made all the better by staying at Scotlands where the staff were brilliant. I am looking forward to going back soon as there is still lots I haven't seen in the area.

Thank you

  • Stayed: December 2008, traveled as a couple
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1  Thank YorkshireLass83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scotland's Hotel & Spa

Address: 40 Bonnethill Road, Pitlochry PH16 5BT, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Pitlochry
Price Range: $73 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scotland's Hotel & Spa 3*
Number of rooms: 72
Official Description (provided by the hotel):
Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more   less 
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Also Known As:
Scotland`s Hotel And Leisure Club
Scotlands Hotel Leisure
Scotlands Hotel Pitlochry
Scotland's Hotel & Spa Pitlochry

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