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Scotland's Hotel & Leisure Club
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Reviews (1,713)
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All reviewscrerar hotelspa treatmentstaster menusauna and steam roomleisure centrefamily rooma bit tiredboth nightsrestaurant staffnight breakbed and breakfastfood was lovelyshort breakmy mumboth morningsgreat weekendthe main street
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Reviewed August 3, 2008

Our family of three (my husband, myself and our adult son) stayed in the hotel for four nights (July 5 - 9) and all of us were extremely pleased with our choice of hotels I had booked two executive rooms (215 for us and 201 for our son) and they were great. I had made reservations in April and was glad I started early to do this. The hotel is very popular in the summer months and I'm sure the central in town location and it's excellent staff are a large part to the hotels alure. Our room (215) was a large room with a very comfortable king size sleigh bed and had a very nice tiled bathroom with a bathtub/
shower combo what was spotlessly clean Our room was freshened daily and tea/coffee/cookies replenished and the bathroom towels changed. Our sons room was as large but did not have the large flat screen tv we had. The elevator (what a PLUS) in the oldest part of the hotel (where we were) was small but worked perfectly and was rather quaint. A special thank you to Lucas (pool and exercise room attendant) who helped with our luggage at check in. Breakfast was very well presented with lots of choices and the cooked items were always served hot. The breakfast room staff was always cheerful and eager to please. The public rooms were plentiful with lots of space to write postcards, read a book, study your travel guides or just sit quietly and be thankful you are fortunate enough to be on a vacation. I swam in the pool one afternoon and it was very refreshing.

A special thank you to everyone but especially Bonnie, Elizabeth and Lucas for helping get our vacation off to an excellant start.

Pitlochry is a very lovely and touristy (mostly just during the day) small town and was a perfect four night stopping point for us after our flight from the States.

Mr. Gardner, you have a great team working with/for you. Keep them happy !!!!!!

  • Stayed: July 2008, traveled with family
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2  Thank joy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcGardner, General Manager at Scotland's Hotel & Leisure Club, responded to this reviewResponded August 5, 2008

Thank you for your very positive review, I am delighted that you all enjoyed your recent visit to Scotland's Hotel. I will pass on your thanks to the Staff who will be deligted. I would also like to thank you for your honest opinion of the bedrooms, The refurbished 2nd & 3rd floors are great with the first floor to be completed this year. Along with all the improvements in the leisure club. I hope that you will come back and visit us in the future.
PS. Happy Staff Happy Hotel.

Kind regards
Marc Gardner
General Manager

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Reviewed August 3, 2008

we stayed at this hotel last weekend for a break away,from the moment we checked in to the time we checked out the hotel was fantastic. the staff were very friendly and helpful, the food was excellent and the rooms were lovely and comfortable. The leisure club was great although they are refurbishing it at the moment so im sure it will be even better when its finished.
Pitlochry was great, nice little town with very friendly people.
i would certainly recommend pitlochry for a place to visit and scotlands hotel to stay.

  • Stayed: July 2008, traveled as a couple
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2  Thank Lizzy1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcGardner, General Manager at Scotland's Hotel & Leisure Club, responded to this reviewResponded August 5, 2008

Thank you for taking the time to complement the hotel and Staff in your recent review, The team are delighted with your kind coments, and we are pleased that you enjoyed your stay, we look forward to welcomming you back very soon
Kind regards
Marc Gardner
Genaeral Manager

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Reviewed July 27, 2008

10/11 July 2008 Ken Bangor NI

Considering we booked 6 months in advance with others for family wedding where charged 4 star price for a very average 3 star hotel (thought we where getting a special price but got the opposite) Room looked out on a wall. Shower dribbled - no decent pressure. The two days there noted that there was no one eating in the bistro, what does that tell you?
Except for the new bar all renovations done to date can only be described as 'tinkering' Hotel needs extensive renovations asap. A good dusting/cleaning in the meantime would not go amiss. A bus tour hotel that has seen better days. How the locals describe it.

You can get better at a lesser price in Pitlochry e.g. good B&B
Go for it!

Conned!!!

  • Stayed: July 2008, traveled as a couple
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1  Thank KenRed41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcGardner, General Manager at Scotland's Hotel & Leisure Club, responded to this reviewResponded July 28, 2008

Thank you for your recent review, I am pleased to announce the refurbishment programme is due for completion by the end of this year, All bedrooms will or have recieved new carpet, curtains, case goods i.e wardrobes, dressers, bedside tables & new TVs aswell as full painting & decorating. I am truley dissapointed that you did not enjoy your stay and that your room did not have a good view. I would like to assure you that I take guest feedback very seriously and your points raised have been noted.
kind regards
Marc Gardner
General Manager

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Reviewed July 25, 2008

Stayed at this hotel in July and have nothing but praise for the hotel and its staff.

Check in was quick and efficient, the receptionist smiling and helpful. Directions to our rooms were clear and easy to follow and receptionist even gave a hand with our luggage when she saw we were struggling!

The rooms our party stayed in were superb. Due to the age of hotel, all the bedrooms were different - not the modern standard box room. The sleigh beds were so, so comfy. The rooms were clean and fresh with lovely toilitries.

While we loved our bedrooms, the highlight of our stay was eating the fab food in the Scottish restaurant. The big, tartan chairs in the restaurant were the most comfortable of our holiday anywhere!.
Breakfast was amazing - a buffet with a huge selection on offer and dinner was as good as if it was a prviately owned restaurant and not part of a hotel chain. A nice touch was everyone of the waiting staff were dressed in a gold and black uniform that was very smart.
We found the staff in the hotel very friendly and, while they weren't all Scottish, they were clearly well trained and repsonsive to the needs of the guests staying at the hotel.

All our party enjoyed their stay so much - we have booked again for 2009 - but for a longer period!

Please don't change the staff or the way this hotel is run - it's just perfect as it is...

  • Stayed: July 2008, traveled with family
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2  Thank RedMercedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcGardner, General Manager at Scotland's Hotel & Leisure Club, responded to this reviewResponded July 26, 2008

Thank you for your recent review, I am pleased that you and your party enjoyed your recent stay at our hotel, I will pass your comments on to the team, who will be delighted. I am looking forward to welcomming you and your party back to Scotlands next year.
Thank you again
Marc Gardner
General Manager

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Reviewed July 21, 2008

The website grossly misrepresents this hotel - it is very overpriced for what it delivers. The public areas/corridors are shabby and hostel like. It totally lacks any atmosphere.
We booked a four poster bedroom 6 months in advance, but upon arrival were told it wasn't available due to redecoration - we were give a small 'double room' with no space to swing a cat (the bed was 4'6" and barely 18inches from the dresser.
We were attending a wedding and there were aprroximately 30 other guests also staying at this hotel - all were unaminous in their utter disappointment and it became something of a joke during the 2 nights we stayed there. Other wedding guests had booked elsewhere and paid half the price for much superior accommodation.
The core business of this hotel appears to be budget coach parties - we were over run by a party of school kids one night.
Give it it a miss!

  • Stayed: July 2008, traveled with family
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Thank Thomas58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcGardner, General Manager at Scotland's Hotel & Leisure Club, responded to this reviewResponded July 22, 2008

Thank you for your recent review, I am pleased to announce the refurbishment of the remaining first floor and all corridors in the hotel, we are aware they are a little tired and work will start in september. I am dissapointed that your party did not enjoy your stay and would like to apologise for you not recieving the four poster bed as these have been replaced with sleigh beds. All of our bedrooms vary in size & we do have some great bedrooms at Scotlands, I know we got things wrong during your stay however we are working hard to ensure we get things right in the future.
Kind regards
Marc Gardner
General Manager

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