This has the potential to be a fabulous hotel but the building and fittings felt tired and some of the staff didn't seem to know the hotel very well. The receptionist at check-in sent us a very long way round to our room, we soon found a much quicker way by a staircase the recptionist didn't know about. And none of the restaurant staff on the first night knew anything about the "this month's wine promotion" despite the huge poster right outside the door. We ordered a Suavignon Blanc and the waiteress asked "red or white?"! Our room was big, and despite overlooking the street there was very little noise at night. The lighting made it impossible to read in bed (and no, it's not just an age thing) and the wardrobe door was so badly fitted it often juddered open of its own accord. Our package included dinner on the first night. This was OK but nothing to get excited about and probably wouldn't have been worth the asking price. Breakfast is a self service cold buffet with table service for cooked breakfasts. Service here was inconsistent - prompt some mornings, very slow on others. There's a tiny gym whose machines are overdue for replacement. I'd imagine that all the leisure facilities could get impossibly busy when the hotel is anywhere near full. Having said all that, some of their inclusive and semi inclusive packages offer great value as long as you don't expect perfection.
- Official Description (provided by the hotel):
- Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more less
- Reservation Options:
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- Also Known As:
- Scotland`s Hotel And Leisure Club
- Scotlands Hotel Leisure
- Scotlands Hotel Pitlochry
- Scotland's Hotel & Spa Pitlochry