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“Great hotel and great food”
Review of New County Hotel

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New County Hotel
Ranked #16 of 18 Hotels in Perth
Reviewed April 24, 2014 via mobile

I really enjoyed this hotel, it was clean and the staff were lovely.

The room wasn't huge but it was quiet, clean and the beds were really comfy. What else do you really need? (Though the bottle of wine in the room was a nice touch).
As others have pointed out there was no lift and the rooms were sometimes a little small, but it is made out of a couple of old buildings so that really comes with the territory.

Reception, the cafe/lounge and the restarants were modern and clean and the food in the Bistro was really great (seperate review). All the staff were friendly and helpful and gave advice as necessary. The only slight downside was breakfast. The choice was great and it was fresh and tasty, but all the cooked items were fried. I would have preferred the scottish breakfast to be grilled (or at least 'drained' on kitchen towelling a bit more before it was served). But thats a personal thing, the others in the dining room seemed to really enjoy it.

The hotel is in a good position, 5 minutes walk from the shops but easy to get to from the ring road and near a lovely park.

I would return happily.

Stayed: April 2014, traveled with family
Thank Scotvisit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded May 13, 2014

Thank you very much for posting a positive review on your recent stay with us and we do look forward to welcoming you back next time you are in Perth.

Simon
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 - 361 of 783 reviews

Reviewed April 23, 2014

We has a groupon voucher and stayed at the hotel over easter weekend. Our room was nice and spacious - light and bright. The beds were comfortable. The manager Simon was attentive and very helpful.

We had dinner at the Opus restaurant on the first night - and we were pleasantly surprised by the high quality. We did not expect 'fine dining' - but that is what we got. It was the kind of menu you read and think 'oh I'm not quite sure about that' - but when on the plate the flavours and presentation was excellent.

The hotel is in a great position - on the edge of the city centre - so really easy to walk out to go shopping and for other restaurants (of which there are plenty) - and friendly pubs.

We had a lovely weekend - and wouldn't hesitate to return to do it again.

  • Stayed: April 2014, traveled as a couple
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Thank PaisleyBesom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded May 13, 2014

It was a real pleasure meeting and chatting with you during your recent stay with us.
I am delighted that you enjoyed your fine dining experience with us at the Opus One Restaurant, and i have passed your comments onto my team and kitchen brigade.
It is always nice to get positive feedback from our customers as we are always striving to provide the highest level of customer service at all times.

Simon
Operations Manager

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Reviewed April 21, 2014

We arrived at this Hotel early and didn't want to go into town then come back again,so we said to receptionist we would just go to Bistro and have a coffee,to which he replied,not a problem,i'll come through in a moment and make it for you!! He did,and gave us shortbread too,compliments of the Hotel!! Very nice it was too.When I mentioned I was not too happy about them not having a lift,as I have problems with stairs,big time!He said he could give us a room on first floor,which we took,but still had 27 steps before reaching room 102!! Phew,puff pant!!Room was spotless,had everything we needed,but duvet was very very thin and don't think it would be too warm in winter.We were looking forward to having a meal in the Qpus Restaurant,but it doesn't open on Sundays and Mondays! We ate in Bistro which was fine and my partner thought the beefburger was fantastic!!! I had pea risotto which was more like pea soup and although I cant eat big portions,even for me,this was very small indeed. The staff were all very pleasant and smartly dressed.Breakfast was good and a good choice.All in all quite a good Hotel, apart from not having a lift!! The shops in Perth are pretty poor but we were not there to shop. One more thing,i found matress very thin and uncomfortable and awoke with an aching back,but it was spotless and had matress protector which was good.Also,we sat at window while dining and the sills BADLY need painting.The wallpaper there is also a bit shabby,needs re doing.The outside could do with a clean too.On the busy main road but it wouldn't take long to run a mop/cloth along the ledges,as they are very grubby with dust.

Room Tip: Go for first floor as you'll have less stairs to climb!! Ours wason a corner at front but hardly...
See more room tips
  • Stayed: April 2014, traveled as a couple
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2  Thank pinkchampagneGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded April 23, 2014

I am glad to hear that overall you enjoyed your stay and delighted to hear that the room was to your satisfaction and that you enjoyed your breakfast. Unfortunately we do not have a lift and when a request is made we try to locate people to the first floor when availability allows us to do so. I do hope you consider staying with us on your next visit to Perth.

Simon
Operations Manager

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Reviewed April 21, 2014

Stayed for one night and doubt if I would stay again. Breakfast and dinner in bistro was very enjoyable but rooms badly in need of an upgrade. Very basic, small bedroom. Shower was every small and barely enough room for myself never mind a grown man. Pressure very poor also. Disappointing but clean enough.

  • Stayed: April 2014, traveled as a couple
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1  Thank Evelyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded April 23, 2014

Thank you for the points which you raised regarding your recent stay with us. I am very happy to hear that you enjoyed your breakfast and dinner so much and I will pass on your comments to our head chef. I am sorry to hear that the room was not up to your satisfaction but rest assured if you had mentioned it to the duty manager he would have relocated you to another room.

Simon
Operations Manager

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Reviewed April 20, 2014

Two nights with an Amazon deal, very nice hotel, reception area very modern but rooms a bit dated. Having said that, it was spotlessly clean and a very comfy bed! (Room 102). Breakfast was excellent, a lovely pot of coffee on the table, help yourself to cereal, cooked breakfast, your choice from a menu, brought to the table. Very central, 5 minutes walk from the bus station and a short walk to the St Johns shopping centre, close to all amenities. Would have no hesitation in recommending this hotel

  • Stayed: April 2014, traveled with friends
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1  Thank Rimmer109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded April 23, 2014

On behalf of all of us here at New County Hotel, we thank you for taking the time to share your praise for our hotel, and we look forward to welcoming you back soon.

Simon
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

Just got to our room at 1645. Arrived originally at 1300 were early, said our room not ready...fair enough. Went shopping. Came back at 4pm room still not ready. Sat in reception until 4.45pm before got room. Simon at reception just said 5 minutes til room ready sorry. Long 5 minutes. Nice hotel but this was not a good first impression at all......

  • Stayed: April 2014
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Thank angela_mckenna21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded April 23, 2014

I am very happy to hear that overall you had an enjoyable experience. Unfortunately on this occasion housekeeping didn't have your room ready on time, this is why I gave you complimentary refreshments in our lounge while you waited and I thank you for your patience. I hope we can look forward to welcoming you back in the near future.

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Reviewed April 18, 2014 via mobile

My wife and I stayed in the New County Hotel this week for an overnight. Firstly the hotel. The reception is very nice and is more reminiscent of a 4-5 star hotel. The rooms were of a 3 star standard but to be fair this is not a criticism if they are clean and well kept which our room, 219, was. We had a bit of an issue with the window being broke but it didn't cause us too many problems as the weather was warm however in mid winter I can imagine the room being very cold. Next the staff, all exceptionally helpful, very friendly and couldn't do enough for you. No issues there. Location is excellent for the city centre. 2 min walk from some decent city centre pubs. The biggest selling point of this hotel though has to be the Opus One restaurant. We had a 3 course meal there and it was fantastic. I have ate in hotels all over the world, including some 7 star and I honestly believe the food in Opus One matched the best places I have eaten in over the years. All in all a very pleasant visit with the great surprise of a hidden gem of an eaterie in Opus One.

Stayed: April 2014, traveled as a couple
Thank Carlo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at New County Hotel, responded to this reviewResponded April 23, 2014

Many thanks for taking the time to post your comments on your recent visit. Feedback from our guests is important as we are continually trying to improve our customer service.
We were delighted to hear how much you enjoyed you stay and your experience in Opus One.
Your comments will be passed on will passed onto our Head Chef and hope you will visit us again in the near future.

Simon
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New County Hotel

Address: 22/30 County Place, Perth PH2 8EE, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Perth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#7 Romantic Hotel in Perth
Price Range: $42 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New County Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
The New County Hotel:Right in the heart of Perth's city centre, within easy walking distance of all that the city of Perth has to offer. Perth Theatre, Perth Concert hall, Perth Museum and Perth Leisure Pool are all within easy reach. The city's bus and train stations are just a short walk away. This fine hotel offers fresh and comfortable en suite rooms. Guests have access to free Wi-Fi throughout, limited free parking, and superb award-winning fine dining in the Opus One Restaurant.Rooms are individually decorated, with a flat-screen TV and free Wi-Fi access. Each room also comes with a hospitality tray. It offers modern cuisine in attractive contemporary surroundings.The hotel has Gavin's Bistro Bar, serving a varied menu and sporting an authentic pub atmosphere.Light and airy, the stylish Café 22 is a great place to relax with friends and enjoy tea or coffee, scones or a light meal.An Excellent Conference, Meeting, Special Event And Celebration Venue In Perth City Centre. Whether you are planning an event or celebration, business or pleasure or a mixture of both, we meet all your needs professionally and expertly.The hotel function room can comfortably accommodate up to 100 people theatre style and 80 in dinner dance format, weddings for up to 80 guests.The hotel has free Wifi access throughout the hotel.Function Suite and Opus One Restaurant are available for private hire. ... more   less 
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Also Known As:
New County Perth
Hotel New County
New County Hotel Perth, Scotland

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