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“Wonderful!”
5 of 5 bubbles Review of New County Hotel

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New County Hotel
Ranked #13 of 18 Hotels in Perth
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful!”
Reviewed October 6, 2013

My partner and I stayed here as part of a two night Groupon deal, which included a bottle of wine in our room, dinner on the first night, breakfast and entry into Scone Palace. Excellent value for money!

The manager Jalal was particularly helpful and responsive, as well as very welcoming and friendly. He went out of his way to help us (he kindly changed the wine in our room from red to white and he printed out our boarding passes the day we were leaving...all very much appreciated!!) and we could not fault the service of the entire staff- all very friendly and attentive, this definitely added to the enjoyment of our stay!

We stayed in room 211, which was small but lovely, clean, and very comfortable. Only small thing was that the shower pressure was quite low, although we didn't mind as, more importantly, the water was lovely and hot. Slept very well in the room, lovely and quiet.

We dined in Gavin’s Bistro on the first night and enjoyed it so much that we returned again the second! The menu was varied and the food was absolutely delicious; we both highly recommend the flat iron steak- definitely the best steak I've ever had!! Breakfast on both mornings was equally delicious , a nice selection of continental along with full English breakfast, which was all very well presented.
The hotel is in a great location, very close to town and the bus station.
Overall, i’d highly recommend this hotel and really hope to return some day!!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucyjc91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 9, 2013
Thank you for taking the time to write such a complimentary review, I really appreciate the remarks about the location, food and service and hope it is not too long before your next visit .

Jalal & New County Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Manchester England
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 4, 2013

Nice hotel in a good location for the town centre. Good breakfast. Clean rooms, bit of noise from next door room but ok for one night.

Major drawback is the steep stairs so would be physically unable to stay again.

The downstairs bar was lovely, good selection of beer and friendly staff. Duty manager was a credit to the hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anjelcake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 4, 2013
Thank you for taking the time to review the hotel, and your lovely comments about the rooms, food, service and Simon the manager on Duty during your stay.
Sorry to hear you are not coming back as we don't have rooms on the ground floor and many thanks again for choosing to stay with us.

Jalal Al Ibrahimi & New County Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
Reviewed October 3, 2013

We had a two night stay offer in September using a gropuon voucher and what an expierence we had.The area around the hotel is not the best so do not be put off by this but as soon as you step into the reception everything is transformed.The service and welcome you get is so friendly yet so professional. The food the chef serves is amazing and would not be out of place in any five star hotel in london with the great combinations on the menu.We felt like it was a second home as feels so homely and also everywhere is so clean especially the bedroom.. A special mention must go to simon- The Manager on duty as he is so willing to help, so friendly but also incredibly professional.He had time to speak to us no matter how late it was or how busy it was.At one point in reception then at another serving in the restaurant.All the staff are so friendly and professional and you can cleary see simon has a lot of respect for the staff and so do they for him as everyone was working together to make our stay a success.And on speaking to simon it was clear that it was whole team effort and that it would not be possilble without the great attitude and hard work of the rest of the team.many thanks to simon and his team.Keep up the good work and cant wait for a return visit in the near future.

Room Tip: get room on back as could imagine could be bit noisy on front with being city centre.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 4, 2013
Thank you for sharing your experience from your recent stay with us at New County Hotel on Tripadvisor.
Our prime focus is to the provide efficient, warm and friendly service to all our guests and and to provide the best food using local ingredients .
To mention about these services is very encouraging and a great pride for the entire team.

Your kind comment about simon and our Head chef Rory is highly appreciated and i have shared your comments with the rerst of the team.

Once again, thank you for taking the time to post your review on Tripadvisor and look forward to welcoming you back soon.

Jalal Al ibrahimi & New County Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkby in Furness, United Kingdom
Level Contributor
113 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 1, 2013

This was a three night stay comprising the first night on a gourmet dinner special. The other two nights were on a KGB Deal with a two course meal included for one night. There are only two minus points. The bedrooms are on the first and second floors and no lift...fine for the younger generation! Second the invariable difficulty with parking in town centres with the councils ever watchful to grab as much and as often as possible. OK, let's go for the good stuff!

Simon is delightfully friendly, helpful and goes out of his way to make sure that he can do all possible to make your stay pleasant. You really get a personal welcome and excellent service. He does the restaurant also!

Meals. Let's start with breakfast. An excellent menu and everything local and tasty. The sausage was the best I have ever had in a hotel; it compared to a Woodall [the famous Waberthwaite sausage maker]. Great bacon that had only seen a supermarket as it was driven past. Evening meals were delicious and well presented. I had flatiron steak one night which was wonderful!

The rooms [we stayed in 203] were clean, well serviced and spacious [this was a three person room].

To sum up. A great place to stay, central to a lot of things of interest and very nice to come back to from a day's explorations!

Good work Simon and team!

Room Tip: We stayed in 203 which overlooks the car parks!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KirkbyTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 2, 2013
Thank you very much for taking your valuable time to post such a detailed review. We are grateful for all the feedback provided and your comments about the food and Simon.
We all look forward to an opportunity to welcome you back in the near future.

Jalal Al Ibrahimi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenrothes, United Kingdom
1 review
Reviewed October 1, 2013

We had a one night stay at end of Sept '13 using a Groupon voucher which was a great deal but paying full price would also have been more than worth it. All public areas were in very good order but a special mention for the Opus One Restuarant, loved the decor and the 'Fine Dining' food was excellent. We both loved it. Gavins bistro bar was a good place for a quiet drink and its menu also looked very good. It goes without saying that the breakfast was also enjoyed. The restuarant and the bistro bar were both well staffed with the Manager, Jalal, personally training up a new barmaid. I don't know how he found the time as my wife and I were convinced he was one of triplets as he was everywhere, and always very polite and helpful. Congratulations Jalal on a very nice and well run ship.

Room Tip: Back of the hotel will be less noisy than the front
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John57M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 2, 2013
Thank you for taking the time to write such a complimentary review, I really appreciate the remarks about the food and service and looking forward to your next visit.

Jalal & New County Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yelverton, United Kingdom
1 review
Reviewed September 30, 2013

Hotel looks tired from the outside, but inside is delightful. Jalal the manager is helpful, courteous and very friendly as are the rest of the staff. Room was somewhat small but very clean. We ate in the Opus One restaurant which was excellent and breakfast was also delicious. Good deal on the internet included wine in room and dinner. Just used as overnight stop and would do so again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 1, 2013
Delighted you enjoyed your stay with us and thank you for posting such a positive review.
 We do try to provide a high standard of customer service and the best food using local ingrediens for all our guests to ensure that they enjoy their stay with us.  
I will pass your kind comments onto my team and hope it is not too long before your next visit.

Jalal & New County Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 29, 2013

5 star service !!! Truly a gem of a place to stay.Room spotless. All areas cosy and relaxing. We ate in Gavin's bistro and the food was fabulous..Yum!!! We can't praise the staff enough...what a great team(in the true sense). As a rule we don't usually go back to any place twice( we like to try out different hotels) but this is a second visit and we will return...thanks again to the star that is Jalal he really is wonderful and succeeded in his goal to make us feel at home. 10/10 xxxx

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 14archie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at New County Hotel, responded to this review, October 1, 2013
Thank you for taking the time to review the hotel following your stay.

We were all bowled over by your fantastic review! and lovely to hear that you had enjoyed yourself.
Hearing about it strengthens our commitment to providing the best food and service at all times.

Jalal & New Count Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New County Hotel

Property: New County Hotel
Address: 22/30 County Place, Perth PH2 8EE, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Perth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#7 Romantic Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:3 star — New County Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
The New County Hotel:Right in the heart of Perth's city centre, within easy walking distance of all that the city of Perth has to offer. Perth Theatre, Perth Concert hall, Perth Museum and Perth Leisure Pool are all within easy reach. The city's bus and train stations are just a short walk away. This fine hotel offers fresh and comfortable en suite rooms. Guests have access to free Wi-Fi throughout, limited free parking, and superb award-winning fine dining in the Opus One Restaurant.Rooms are individually decorated, with a flat-screen TV and free Wi-Fi access. Each room also comes with a hospitality tray. It offers modern cuisine in attractive contemporary surroundings.The hotel has Gavin's Bistro Bar, serving a varied menu and sporting an authentic pub atmosphere.Light and airy, the stylish Café 22 is a great place to relax with friends and enjoy tea or coffee, scones or a light meal.An Excellent Conference, Meeting, Special Event And Celebration Venue In Perth City Centre. Whether you are planning an event or celebration, business or pleasure or a mixture of both, we meet all your needs professionally and expertly.The hotel function room can comfortably accommodate up to 100 people theatre style and 80 in dinner dance format, weddings for up to 80 guests.The hotel has free Wifi access throughout the hotel.Function Suite and Opus One Restaurant are available for private hire. ... more   less 
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Also Known As:
New County Perth
Hotel New County
New County Hotel Perth, Scotland

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